Sunrise of East Meadow

Overall we are happy with this facility, we do have our concerns just like any other family, but everything is fine. It is a pretty well kept facility. For the most part the staff have been pleasant. There are activities offered if she ever wants to participate. The food is good, she enjoys the meals.

I cannot say enough about this community. My husband is doing well and the food is so good he has even gained weight. I have taken to eating there almost daily as well. His independent caregiver Jill is excellent and they get along so well. The staff are so nice and they cannot do enough for you.

Sunrise Assisted Living Facility is clean and the chef is a very valuable asset to the facility. The aides were most often pleasant and made my father comfortable. We appreciated all their efforts and feel that they are under compensated. The "professional" staff is extremely unprofessional. They provide misinformation when specific questions are asked and then deny they ever said anything to the family. They will sit you down initially and explain their fees and immediately increase them when you sign a contract. They do not communicate with the family in 3 month intervals as promised and purposely avoid contact with the family during serious issues. Some issues included the type of bed allowed, the errors in billing that they "were unaware of", and the blatant lie they told about the improved health and likely return of someone placed in hospice. They went as far as to suggest "leaving the belongings in the room, so they could charge the next months rent!!" DISGUSTING. How anyone could justify giving a family false hope in a terminal situation is just disgraceful. They lie, steal your money and then try to say it's all in the patient's best interest. They told one woman who had no where to go...you are out of money and you have to leave. This is not my idea of quality care. Please do the research before you place your precious parents and grandparents here. They put on a good show but only care about the money.

It is going okay, but not as good as I thought it would be. I had high hopes for this place, but it is mediocre at best. I think that they try, but it could definitely be a better experience overall.

Sunrise of East Meadows deserves the 4 star they have received. Its provides top notch care to my grandmother and she would concur with me.

The cleanliness and the staff is wonderful. I would recommend to friends and family.

Sunrise is expensive, but for the level of care that they provide it is worth it. The staff is very caring and responsive to the residents. The facility itself is always clean and well maintained. There are a variety of activities for the residents to do. The food here is even good.

The place couldn't be cleaner, and as far as we are concerned it couldn't be a better place. The staff are friendly and responsive, and attentive. They have activities going until about 5:00 in the evening. It's very expensive, but we feel like we get a good value for what we are paying.

The medical management here is excellent. I would rate everything a four as far as overall experience.

My Dad has been living at Sunrise of East Meadow since late January 2015 and after an expected adjustment period, I have to say that i am very pleased with the care my father is receiving. Any complaints he has had have been minor and he tells me regularly that they are taking really good care of him. My Dad is a pretty easy going guy but he does require quite a bit of care as he is physically incapacitated. I feel extremely fortunate to have found a place like Sunrise that is willing to take on the challenges of caring for a person like my dad. I am grateful everyday that i wasn't forced to put him in a nursing home.

A very nice homey place, looks well maintained and staff is very nice. Very nice rooms. A bit on the pricey side but if it fits your budget definitely take a look.

WOnderful staff and building to maximize the daily quality of life for residents.

Went to visit prior to Bristal but was more expensive and more like a nursing home.

It's been a wonderful experience. It was a little tough waiting to get in, but once we were there, it's been super. It was in a good location for us. The foliage was very pleasant and it had a sunny, positive atmosphere. The facilities are outstanding. The staff, everyone, they incorporate him into all the activities. They are just wonderful!

In the beginning we had to remind them about a few things. In the reminiscent care unit, there really isn't a way to keep the door open to the rooms, and they do check on the residents every couple of hours, but they can't see them all of the time, a motion detector of some sort would be helpful. It's a good place for somebody who wants some socialization, not as much in the reminiscent unit, but some, as much as they are capable of.

tour was great and informative and the facility is impressive. The cost was very high and there is an intial fee of over $5K that makes it less a possiblity to try as respite.

Very nice place & informed, friendly staff

I have to tell you, it's hard to explain but when I walked in there I just didn't get a good feeling. It's a much bigger place and my mother likes small. I thought it was congested - too many people around. I didn't like the bedrooms. I thought hey were a little outdated. The people were lovely that showed me around but I just knew in my heart that my mother would not be happy there.

I do not feel that Sunrise lives up to it's promises. My family member is in the Reminisence unit and I do not feel that they provide all the activities that they list on the activity calendar. Also, they have unskilled staff leading the activities. On the plus side, the staff is caring and patient and the facility is kept very clean.

My father ahs since died, I think the staff that they have overall is good, they're friendly, I think they know what they're doing but I think the biggest problem is they don't have enough staffing. We bought my father the clicker that you have around your neck if you aren't by a pull cord but they don't come right away, it could be 10 minutes or more before they come. I don't think it's because they don't care, I think it's because they don't have enough staff. We spoke with Patti, the director, and she freely admits that they don't. I don't think that they don't want to have more, it's that corporate isn't letting them. The activities were there but are you going to participate? Well, a lof of the people there are kind of out of it, they're sleeping in their wheelchairs or stuck in a corner somewhere; so maybe a lot don't because they are too out of it to participate. There are absolutely some that do but does the staff come to get you and let you know that there's a sing a long? I don't think they do and I think they can't because there aren't enough of them.