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We had a good experience at The Bristal at Westbury. There were some great workers here. The facility itself is very fancy and very large. We felt that it was not conducive for family visits in the memory care unit.... Read more
The Bristal at Westbury ensures that every resident feels right at home in their senior living community. Located in Nassau County, the community is just a short stroll into town, where quaint shops and local eateries can be found. Residents also enjoy easy access to the things they need, including banks, libraries, places of worship, golf courses, grocery stores, and more. With the Carle Place train station nearby, residents can travel from Long Island to NYC quickly and hassle-free.
The community offers independent living, assisted living, and memory care services for residents living with Alzheimer’s disease and other forms of dementia. The expertly trained staff is available around the clock to provide individualized services that meet seniors’ current and future care needs. Between assistance with activities of daily living, specialized memory care programming and spaces, a daily schedule of social activities, and security surveillance throughout the community, residents can rest easy knowing they’ll comfortably age in place at Westbury.
Residents can choose from a range of floor plans, including private studios, one-bedrooms, and companion suite options. Each apartment offers plenty of sunlight, a kitchenette, optional utility packages, and spacious closets. The community’s amenities include regular housekeeping, on-site maintenance, laundry services, dining options,...
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Studio, 1bd, 2bd, Semi-Private
When you enter The Bristal at North Hills, you are filled with a sense of the familiar. You witness the care. You feel the compassion. And you become reassured by something even more, something fundamental. You perceive a community's commitment to excellence that is second to none. It's a...
2bd, Semi-Private, Studio, 1bd
Choosing a living experience for yourself or a loved one is a very big decision. It is important to choose a community that offers the perfect balance of lifestyle and personal care. At Orchard Estate, you can reconnect with your passions and explore new opportunities every day.Benchmark Senior...
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, 2bd
The Harborside, the first and only true life care community in Nassau County, opened in September, 2010 and is located on the North Shore of Long Island, adjacent to the Harbor Links Golf Course and Bar Beach and a 38 minute train ride to NYC. The community offers gracious, vibrant independent...
Studio, 1bd, 2bd, Semi-Private
Sunrise Senior Living of East Meadow is conveniently located off of the Meadowbroook Parkway in the center of the island. Sunrise Senior Living has been providing excellent care to seniors for over 40 years, Sunrise of East Meadow has been providing care and a life style for seniors for 20...
Studio, 1bd, 2bd
The Bristal at Garden City will be the sixteenth in our family of assisted living communities. With our years of experience and expertise, we’re sure that you will find no equal – in luxury, dedication, or quality of care. Our Garden City community will offer independent senior living, assisted...
Studio, Semi-Private
Welcome to Amber Court of Westbury...a wonderful place to call home. When living arrangements are no longer safe or desirable, we offer an extraordinary alternative. Residential services, personal care assistance and medical supervision are valuable features of this lifestyle. ...
Studio, 1bd, 2bd, Semi-Private
The Bristal at East Meadow is one member of a growing family of Assisted Living communities that have been built on Long Island, by Long Islanders, bearing The Bristal name. Like all of our communities, East Meadow has been designed to strike the ideal balance between privacy and protection....
Studio, 1bd, Semi-Private
Village Green is an intimate community located in the Hamlet of Levittown. Providing a supportive senior living option to those residents that are independent and those that are in need of some kind of assistance. There will be 57 Assisted Living and 46 Memory Care residents. Memory Care...
A Place for Mom has scored The Bristal at Westbury with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Bristal at Westbury has 43 reviews with an average "overall experience" of 4.2 out of 5.
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4.2
The Bristol is very glitzy but I wasn't impressed by that. They also seem to nickel and dime you for various services i.e. distribution of medicines. Who, in an assisted living facility, remembers to take their medications?
We had a good experience at The Bristal at Westbury. There were some great workers here. The facility itself is very fancy and very large. We felt that it was not conducive for family visits in the memory care unit.
First off I will say that I hate to write this review but realize it's necessary in order to bring about change and awareness! I'm so disappointed in this particular Bristol my mother has not received the care that she deserves ..there is a complete lack of accountability and communication among most of the staff members...and a non care attitude.... this place does not treat the elderly with the care that's mentioned in there Pamphlet's my family has to constantly check to ensure that my mom has received meals when she's sick and unable to be in circulation there's so much more to mention but out of respect for my mom I won't mention the rest all I can say is that don't put your parents here or allow them to choose this place ....period!
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I would tell my friends that it seems safe. There haven't been many COVID patients during the pandemic in this community. The communication has been ok, I wish it would have been better. It seems our family is hearing more from our loved one about items, and not sure of the validity. The activities prior to COVID included were: movies, bingo, ice cream social, chair yoga, arts and crafts and dance.
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My mom had lived at the Bristal Westbury for approximately 1 year. First, let me say the place is beautiful and immaculately clean. The food is excellent and she very much enjoyed every meal. The staff (from front desk, dining room, housekeeping and aides) were all wonderful, friendly, caring and kind. The Wellness staff was also top notch. However, my advice is to get everything in writing when signing the initial contract. We were told by a number of people in the executive staff (senior and junior) TIME AND TIME AGAIN that they would be able to provide my mom with certain services that she needed. It turned out they could not legally provide these services and we had to move her to another facility that had an Enhanced Care License. After we made arrangements to transfer her, it was brought to our attention that there was another Bristal who had that license. Had we known, we would have moved her there. It would have saved us much angst and heartache if the people who run the Bristal would get their their act together and their information correct.
4.5
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3.5
My mom has been in the Memory Care unit at The Bristal at Westbury. She is still getting acclimated, but I do see a positive difference in her. They give each resident special attention, the food looks very good, the unit is clean and the staff couldn't be better. The thought of my mom leaving her home after 50 years was overwhelming for both of us. She seems to finally be adjusting, and speaks less of going home. I'm confident I made the right decision for her, and am grateful there is an option like this to provide the specific care she needs for her Alzheimer's.
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4.5
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4
We are giving a 5-Star Review of The Bristal of Westbury. We are so very happy with the care that our Dad is receiving at The Bristal. It was a very difficult decision to make when we could no longer face the fact that our Dad needed more care than we were equipped to give. Because of his dementia and bad hip and heart condition, etc., home was truly no longer a safe place. Because his children all have to work full-time, monitoring meds, food shopping, cleaning his home, making sure he was safe and monitoring his eating habits was becoming more and more difficult. Another aspect is when he lived home, we weren't truly "visiting" with him, we were "taking care" of things - now, we visit w/him and it is truly a visit. Since we believe our Dad deserves only the upmost in care and living facilities, we chose The Bristal of Westbury. Thanks to amazing ppl that worked at The Bristal, [name removed] and too many others to name and the most amazing, caring person, [name removed] - who was our Rock from Dad's initial Assisted Living stay at The Arbors... and then when he needed more licensed care, @ The Bristal of Westbury. The Bristal is licensed for ALL levels of care - it truly is the definition of "aging in place -- Aging in Dignity." Not to mention that The Bristal of Westbury is immaculate, my Dad and his clothes are kept clean, his meds monitored, his room is beautiful and gives all of us a "homey" feeling whenever we visit and the meals and the Entrée choices are amazing, truly a restaurant setting. The staff is friendly, loving, attentive to all Dad's needs...and to us - They have several different beautiful rooms (one on each floor) that families can reserve to order in food and have celebrations - there are even rooms that can be reserved where the Bristal will provide the food, etc. There are several livingroom styled rooms throughout the facility where Residents and/or their families can visit - the Residents are not just limited to one room that they can mingle in. There are many, many activities to keep those residents that are able, active. There is a beautiful movie theatre, 24 hour bistro, Wellness Center, hair salon, etc. In closing, although a gut-wrenching decision at first, The Bristal has far surpassed all our hopes and brought us peace of mind, we are in peace that Dad is getting the very best of care, in gorgeous, clean, loving surroundings - our visits are happy, he is content in his new journey. If your love one is at the stage of their journey where they require amazing care, look no further than The Bristal of Westbury - you will never, ever have to second guess your decision. We are truly blessed that our Dad is being cared for at The Bristal of Westbury. -- The Family of [name removed]
4.5
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4.5
My mom has been in the lynbrook facility for three years. Her life savings have almost been depleted. I was told several months ago that medicade was going to take over. Instead, I received a notice that the rates per day are going up an enormous amount. Unless your loved one has a healthy bank account, look elsewhere!
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2.5
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2.5
Clean and airy. [Name removed] was very helpful and greeted everyone she met enthusiastically. Took her time with me and answered all questions thoroughly. Most competitive regarding price and costs. No entrance fee and offered $1000 off monthly rent.
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I found the place was attractive. I spoke to some residents and all were happy living there. The tour of the place was thorough and all questions were answered. I left a deposit.
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After a review by Bristal staff, a relative was accepted into Bristal At Westbury. Overall, the level of care was thought to be satisfactory. It soon became apparent that my relative would need a higher level of care than first thought. The Bristal staff made it very clear that this would not fit their operating and support model. They asked my relative to leave, with little advance warning. We did find a replacement facility, which was not easy, at an increased cost. But, in trying to get back what we thought was a portion of the initial two-month deposit ($15,000), we learned that one month $7,500 was actually a non-refundable initial fee. Bottom line-out $7,500. This was NOT explained to us when our relative moved in. We were told there was no way to recover this money. Is essence, it was in the small print of the contract. I suggest any new senior citizens considering moving into a Bristal review the agreement very carefully and fully understand that you are paying a significant up-front, nonrefundable fee to to into one of these facilities, should you leave after 30 days. Hope this information is helpful Family Member
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Response from The Bristal at Westbury
July 10, 2018Researching, selecting and moving a parent or loved one into a senior living community can often be a stressful event — for both the resident and the family. There is so much going on at once that it is easy to miss or misunderstand a contractual detail, or perhaps even conflate varying polices between different communities that the family is considering. At The Bristal at Westbury, as with all of our communities, when this happens on occasion, it poses a difficult moment for us, as well. The last thing we desire is to cause the resident or family any undue concern or stress. In fact, we’re here for quite the opposite: to provide care, comfort, confidence and peace of mind. The policy in question in this issue — the “non-refundable community fee” — reflects the same policy in place at all communities of The Bristal; which is, if a resident moves in and stays longer than 30 days, but ultimately decides to seek other options, then the first month of the stay is considered a non-refundable community fee that is withheld from the standard 2-month deposit. This policy is not only verbally shared with the family multiple times during tours, as well as prior and during the lease signing, but it is also clearly printed in both the brochure and the residency agreement, not as fine print. In this case, it appears the resident needed a higher level of care than the family initially anticipated, and other arrangements needed to be made. We fully understand and appreciate how this development might change circumstances for the family. And while we empathize with the family and the new course they felt they needed to take, we can state unequivocally that at no time are the residents “asked to leave with little advance warning,” unless they are a danger to themselves or others, or if the situation becomes unsafe for the resident. Such uncaring behavior is wholly incongruent with operations at The Bristal and would be an untenable service model for any business, let alone senior care. We regret, of course, that the engagement ended in the way it did, but we stand by our actions in this matter. We wish the family nothing but the best for the future, and we will support them in any we can as they continue considering senior living options.
They were professional and they gave a tour that was great. I wanted a new community and a location that is very close to me. They were not newer or closer.
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We are happy with this community. The staff are very nice . My loved one enjoys the food and they offer a big variety of choices. They offer daily activities including movies, exercises and card games. The community is exceptionally clean. There is no smell anywhere in the community. The prices are affordable and better than the other communities in the area. I would recommend this community.
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The Bristal is very nice! It looks great and the staff are really nice. Though my loved one is having a difficult time with the transition from home, they are sure to cater to my loved one's needs in the best way that they can.
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I really liked the floor plan at this community and how open everything was. They have a great activity program for all of the residents to enjoy throughout the week as well as a wonderful dinning experience. The staff where very helpful to us on our tour and made sure to provide my loved one and I with great information. Overall it was just not the right location for my father in the end decision.
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Response from The Bristal at Westbury
May 2, 2017Thank you for taking the time to extend your positive thoughts! We are happy you had a good experience on your visit to The Bristal.
We toured this community when looking for my dad and it was nice. The meals looked good.The issue we had is there was no set price. There we additional costs for certain amenities.They wanted us to get an evaluation with the doctor before moving in and the price could have changed between that time because of care needs. We felt that the cost was too flexible for someone on a fixed income.
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Response from The Bristal at Westbury
May 2, 2017At all communities of The Bristal, we conduct a thorough evaluation and intake session of all residents prior to acceptance. This review helps us determine — together as a team with the family — the amount of additional care every resident may require that goes beyond the assistance with ADLs, the activities of daily living, that comprise the basic assisted living care model. In one form or another, this is standard practice across the assisted living industry. At times, the amount of daily care required may be initially underestimated during the interview; or, perhaps subsequent changes in resident health, habits or evolving family preferences result in the need for greater care or assistance than is originally anticipated. Again, such practice is standard in the industry, as senior health and senior care are an ever-changing dynamic. With that said, rest assured that at The Bristal we operate with the highest standards of integrity, and our interest is never in arbitrarily raising costs, but rather, ensuring that each resident receive the level of care and attention demanded to ensure his or her safety, comfort, health and well-being. Moreover, any increase in rent to cover such additions in daily assistance, whether with eating, dressing, personal hygiene or medication dispensation, is always explored and implemented thoroughly and transparently with the family. They are never unilaterally instituted by The Bristal without the family’s express knowledge and consent. In addition to the above, we ask you please to consider this: When it comes to making a choice about an assisted living community, we have found over our more than a decade operating that every resident and family has unique and diverse needs — distinct expectations, priorities, perspectives and experiences — and that some aspects which prove essential for some families are less important to others. This is why we encourage all families who are considering The Bristal to visit us in person, take a tour, ask their own questions, and see for themselves what makes us such a successful and sought after senior care solution in the communities we are privileged to serve.
This place provides excellent care to their patients. I really am impressed with this community. They are always very, very clean and neat. The only thing that stopped us was that they are not a Kosher community and that is what my uncle wanted.
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lots of activities
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My mother is doing very well here at this community. It is a very beautiful facility. They do a very good job with keeping the community nice and clean. The dining area is wonderful, it is just like a restaurant. She is pleased with the food. There are wonderful activities offered. They have been very informative. I know she is safe and enjoying her time here.
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So far our experience with The Bristal at Westbury has been a good one! It's a clean looking place, the people are friendly, and my loved ones really seem to have settled in well! They didn't get out much before, but they've been taking advantage of all the activities now that they're here! It's a nice place overall, and worth a look if you're looking into senior living in the area.
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See what the neighborhood has to offer and what’s nearby:
The Bristal at Westbury offers Studio, 1 Bedroom and Semi-Private. Learn more.
Call (516) 333-9828 to reach a resident at The Bristal at Westbury.
To reach a resident at The Bristal at Westbury call: (516) 333-9828
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.