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What our family likes the most about the Amber Court of Westbury community is that fact that my sister feels comfortable being there. Based on the experience we have had so far, we would recommend this community to other families.... Read more
Welcome to Amber Court of Westbury...a wonderful place to call home. When living arrangements are no longer safe or desirable, we offer an extraordinary alternative. Residential services, personal care assistance and medical supervision are valuable features of this lifestyle. Our experienced, devoted team of professionals provides nurturing support while appreciating each resident's individuality. This custom-tailored, responsive approach defines Amber Court of Westbury, where enthusiasm, commitment and dedication are our hallmarks. The friendly ambiance of our close knit community feels like a warm embrace. Add to that, a wide array of stimulating recreational activities and hotel-like setting, and the result is a vastly improved quality of life.
Our compassionate, expertly trained staff takes its mission to heart: to preserve dignity, provide quality care and promote enjoyment through socialization. And, if medical or personal care needs increase, we offer a higher tier of services to address them. Board certified doctors and registered nurses are on-site ensuring that residents receive the best possible treatment. For those who meet certain criteria, we are proud to also have the Medicaid-funded Assisted Living Program (ALP) available. This continuum of care supports our "aging in place" orientation. It allows most people to remain lifelong residents. Licensed by...
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Total monthly costs depend on room type, select services, and the level of care needed.
Assists with expenses related to relocating and settling in.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.7
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36 reviews8.7
Out of 10
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A Place for Mom has scored Amber Court of Westbury with 8.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Amber Court of Westbury has 36 reviews with an average "overall experience" of 3.6 out of 5.
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The lobby is lovely. Big deal!! The rooms are run down and dirty. A relative was there. I pulled out the AC filter and found it filthy. My family member was left to sleep during the day, missed meals, laundry mixed up. Case workers were late in calling back or did not return calls. So happy he was moved to a better facility.
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What our family likes the most about the Amber Court of Westbury community is that fact that my sister feels comfortable being there. Based on the experience we have had so far, we would recommend this community to other families.
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My mother is at Amber Court for 3 weeks today. I/my family have visited a few times a week and find the facility clean and smelling fresh. Staff appear to be available to assist anyone. My mother has transition faster than expected due to the activities, and beautiful outside grounds.
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I live in Westbury so I hoped this would be a good fit. I walked in TO MAKE AN APPOINTMENT. I was told "to wait over there she'll see you soon." I waited about ten minutes when a woman came barreling down the hall approaching me, asking what I was doing there. "You can't just walk in, where's the form?" I told her that I did not receive a form. She then proceeded to approach the girl at the desk, and laced into her for all in the lobby to hear. As if I would ever consider placing even an animal there, I filled out "the form" which was nothing more than my name, address, and phone number. No one ever contacted me!
We toured Amber Court of Westbury and it was very nice. More expensive than some of the other options in the area. They offered more than my loved one needed, she's not a very active senior. The friendliness and cleanliness were both good, also!
[name removed] was the person from APFM that helped us find Amber Court. She was absolutely wonderful! Amber Court is very welcoming. They made sure my mother-in-law was brought right into an activities and meeting people She was unhappy at her dining table because the others didn't really talk so they quickly accommodated. They are responsive to use as the family as well and answer questions or emails quickly. They really are great.
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What sticks out about Amber Court of Westbury is the place is very clean, the staff is receptive to any questions or concerns, and she has much more freedom here than where she was previously at. There are things going on all the time and the staff work hard to pair residents personalities together. For example they will move residents around at meal times based on their likes and dislikes. I would recommend to others looking.
The executive director is absolutely wonderful. She had to go to the hospital and the rehab facility was trying to keep her there. The director I believe had a positive role in getting her from that rehab facility back to Amber Court as the rehab did not want her to leave. They have been wonderful.
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We had a good tour with Amber Court, but we just felt mom would fit in better at another facility we looked into.
My grandmother has never been happier. [Name removed] is amazing and her caregiver [name removed] is dynamite.
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Awesome staff always helpful My family and I are so happy we chose this place.
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Amazing care and home like environment. You feel like you're home when you're there.
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I am so happy with the care that is provided there and the staff is amazing
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My mother was a resident for years and the care she received was thoughtful. My mom wasn’t always easy to care for but the staff persevered. Anytime there were any issues I felt comfortable to address them with the administration.
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My Uncle has been a resident for about a year and is thriving which makes us very happy
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My mom has been a resident at Amber Court in westbury for 9 years and I love walking into this warm friendly atmosphere to see her. Everyone knows her and our family and we couldn’t be more thrilled over how safe we feel knowing how well she is being taken care of. Administration is always visual and willing to help. ??
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I live out of state and was eager to visit my aunt. I was disappointed and saddened by the conditions at Amber Court of Westbury. Although the receptionist at the front desk was very nice, no other employee greeted my aunt or any of our group during our visit. We spent quite a bit of time in the social areas… and we seemed to be an inconvenience. Employees were not motivated to help when simple requests were made. I had hoped/expected that the environment for the residents would be inviting, cozy and colorful… at least something that came across as warmth, but other than the entrance, it is shabby, barely decorated, and institutional. There is a strong smell of urine near the elevators. When we went to her room, there were clothes on the bed that had been laundered. When I went to help put them away, I was stunned to find that they were VERY damp. It was IMPOSSIBLE that the person who had that responsibility could have missed that. Evidently, that is a common occurrence. In addition, belongings of hers are frequently lost (or [Removed]?). There are numerous problems here. How could this facility meet the standards that are required by the board of health? How could it have received accreditation? Aren’t the employees accountable? Don’t they have frequent evaluations? There should be regularly scheduled training sessions that all employees are required to take as well. Sessions that explain dementia and its ramifications, that recommend techniques for dealing with challenges and develop compassion. As well as courses that teach professionalism and courtesy. Facilities that accept Medicaid are few, but I would not expect that they would be substandard. I would NOT recommend this place and hope that reviews of this nature will prompt some action to improve conditions for all the residents there.
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My grandfather is in this assisted living facility and he is loving it.[Removed] the recreational manager is the best, her energy and enthusiasm brighten everyone's day.The staff is extremely helpful they treat every resident like family.
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The help could care less, [removed] and the management of the facility does nothing about it. All they care about is collecting money, and the management of this so called assisted living facility will lie to your face. I would liken this place to more of a morgue than assisted living. Stay far far away from it if you want your elders to live out they final years with any form of dignity. Too bad I had to rate it is 1, wish I could give a negative rating, and it would be a big number, trust me.
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See what the neighborhood has to offer and what’s nearby:
Amber Court of Westbury offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Amber Court of Westbury 8.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (516) 334-3838 to reach a resident at Amber Court of Westbury.
To reach a resident at Amber Court of Westbury call: (516) 334-3838
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.