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What our family likes the most about the Amber Court of Westbury community is that fact that my sister feels comfortable being there. Based on the experience we have had so far, we would recommend this community to other families.... Read more
Welcome to Amber Court of Westbury...a wonderful place to call home. When living arrangements are no longer safe or desirable, we offer an extraordinary alternative. Residential services, personal care assistance and medical supervision are valuable features of this lifestyle. Our experienced, devoted team of professionals provides nurturing support while appreciating each resident's individuality. This custom-tailored, responsive approach defines Amber Court of Westbury, where enthusiasm, commitment and dedication are our hallmarks. The friendly ambiance of our close knit community feels like a warm embrace. Add to that, a wide array of stimulating recreational activities and hotel-like setting, and the result is a vastly improved quality of life.
Our compassionate, expertly trained staff takes its mission to heart: to preserve dignity, provide quality care and promote enjoyment through socialization. And, if medical or personal care needs increase, we offer a higher tier of services to address them. Board certified doctors and registered nurses are on-site ensuring that residents receive the best possible treatment. For those who meet certain criteria, we are proud to also have the Medicaid-funded Assisted Living Program (ALP) available. This continuum of care supports our "aging in place" orientation. It allows most people to remain lifelong residents. Licensed by...
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Total monthly costs depend on room type, select services, and the level of care needed.
Assists with expenses related to relocating and settling in.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
7.9
Review Score
Review Score
36 reviews7.9
Out of 10
5 star
45%
4 star
20%
3 star
12%
2 star
14%
1 star
12%
A Place for Mom has scored Amber Court of Westbury with 7.9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Amber Court of Westbury has 36 reviews with an average "overall experience" of 3.6 out of 5.
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Poor sanitary conditions in dinning area. Dirty carpeting through out the dinning area. Dirty table cloths on the tables . Poorly maintained living quarters. Injuries to residents go unreported. Theft of clothing. We had to replace numerous items of clothing that were stolen or gone missing. We were told by a staff member not to leave her clothing at Amber Court. No one in the facility wants to take responsibility for anything. My mother in-laws suffer a broken foot that we discovered on a visit. We notified the supervisor about the injury. She said she did not know what had happen to my mother in-law. Someone tried to cover the injury by putting her shoe and sock over the foot. My mother in-laws foot was swollen and completely black and blue. It appeared to be an injury that was at least a couple of days old. No one knew or took responsibility for the injury or about reporting it. We found urine soaked diapers in her draws alongside clean clothing. All of our complaints seem to fall on deaf ears. I would not recommend this facility to anyone who cares about their loved ones.
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The decision to place my mother in an assisted living facility was difficult. It was made easier by the staff at Amber Court. I know that my mother has help 24 hours a day. Daily activities keep her engaged. The meals are delicious and remind me of the foods she cooked. The facilities and serves are excellent, but what really impresses me is the staff. Most importantly, she is safe. I know that she has immediate help if she falls or needs help. She has a sense of independence, but with gentle and supportive supervision. I will happily recommend Amber Court Assisted Living to anyone who asks me.
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I just met with the staff here. They are very professional and passionate about their jobs. I will definitely recommend this place.
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Response from Amber Court of Westbury
November 15, 2015We appreciate your positive feedback. We love hearing from people who visited us.
My uncle lives at Amber Court for over 4 years now. He is very happy, and i always see a smile on his face. He receives great care and the food tastes good. I love seeing my uncle happy. I love this place. I will deff recommend this place to anyone who asks me.
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Response from Amber Court of Westbury
November 15, 2015We appreciate your positive feedback. We love hearing from people who visited us.
My uncle lives at Amber Court for over 4 years now. He is very happy, and i always see a smile on his face. He receives great care and the food tastes good. I love seeing my uncle happy. I love this place. I will deff recommend this place to anyone who asks me.
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Response from Amber Court of Westbury
November 15, 2015We appreciate your positive feedback. We love hearing from people who visited us.
I took care of a relative that lived there for 4 years. If I was not actively involved, my relative would have been neglected. When she ordered food to be delivered, it was left at the front desk for an hour or more. Food provided in the dining room is limited in choice and does not taste good. (In contrast, the Bristal Assisted Living home is amazing and will provide visitors with samples to prove it.) As for Amber Court's cleanliness? Carpets in the room are not cleaned if spills occur. Counters in rooms are not cleaned either. Couches & seats often have urine on them... as do the residents. The activity room is run well despite the limited resources the management chooses to provide for entertainment. Laundry is not completed in a timely fashion and items are frequently lost despite having to write the resident's name on each item. The case workers do not get involved unless needed and beware of leaving anything valuable in this facility. Once a custodian took a large 'tip' from my relative for doing his job. The administration charges you for more services/care than are provided.
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Response from Amber Court of Westbury
November 15, 2015We apologize that you didn't have a positive experience with us. Please call me and let me know how we can improve your experience. Traci Koontz [removed]
I recently toured Amber Court and was very pleasantly surprised with the experience! From the staff to the people living there, everyone was very warm. I am excited for this new home for my loved one!
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Response from Amber Court of Westbury
November 15, 2015We appreciate your positive feedback. We love hearing from people who visited us.
I recently toured Amber Court and was very pleasantly surprised with the experience. I had a very warm feeling from everyone I encountered. From the staff to the people living there. I am excited for this new home for my mom!
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Response from Amber Court of Westbury
November 15, 2015We appreciate your positive feedback. We love hearing from people who visited us.
My Aunt lived at Amber Court for over 2 years. She was very happy, always had things to do. I was very impressed with all the care she received.I also was impressed with how clean they kept the facility!
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4.5
Response from Amber Court of Westbury
November 15, 2015We appreciate your positive feedback. We love hearing from people who visited us.
It reeks of urine, the bathrooms are shared and filthy. The rooms are dirty, never dusted or cleaned. Patients have other peoples clothes in their drawers and cabinets. A poor excuse for a "recreation room". When you ask a question they say "I don't know" , no one seems to know anything. My mother was sent to the hospital and when I asked, "I don't know, I just came on at 3'oclock" was the answer. It's just a sad sad excuse for senior housing. Keep looking...
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Response from Amber Court of Westbury
November 15, 2015We apologize that you didn't have a positive experience with us. Please call me and let me know how we can improve your experience. Traci Koontz [removed]
I toured this community when I was looking into care options for my loved one. Overall I just wasn't impressed by what I saw here. It seemed crowded, and I did not like that there were shared bathrooms. I understand that they accept medicaid, and it is good that options like this are available for those in need, but it isn't somewhere I'd pick for a loved one if I had a choice.
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Response from Amber Court of Westbury
November 15, 2015We apologize that you didn't have a positive experience with us. Please call me and let me know how we can improve your experience. Traci Koontz [removed]
My mother lived there for nearly two months . It was not the place for her. Her dementia was becoming too bad. She was found lost wandering around and confused by me a few times. Before you place your parent in any assisted living make sure they will be coherent enough to find their room, operate an elevator and can walk the distance needed. This place is very crowded and confusing for someone with bad dementria. It is a bit worn and tired looking, they really need to replace the carpeting. The staff I have mixed reviews on, most try. The activity people are very good and there are a few really nice people working there. The dining hall was a nice experience for my mother. They accept medicaid but beware they will most likely be placed in a small 3 person room. The main problem I had with the place was the overcrowding , I hate to think of a fire in this place and what would happen. But reality is there is little choices for those who can't afford the private pay only places. So really depends on your parent , I think some adjusted pretty well to it and some living there do okay.
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Response from Amber Court of Westbury
November 15, 2015We apologize that you didn't have a positive experience with us. Please call me and let me know how we can improve your experience. Traci Koontz [removed]
We looked at this place when we were looking into options for Mom, and we were not impressed at all. The overall quality was just low, especially for the price. It felt more like a warehouse than somewhere that people would live. I wouldn't have felt comfortable with my Mom staying here.
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Response from Amber Court of Westbury
November 15, 2015We apologize that you didn't have a positive experience with us. Please call me and let me know how we can improve your experience. Traci Koontz [removed]
They had a lot more happening than others I had seen. Look at the programs of what they are offering during the day. This is very important. This community didn't offer the level of care we needed but was beautiful and a very nice community.
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Response from Amber Court of Westbury
November 15, 2015We apologize that you didn't have a positive experience with us. Please call me and let me know how we can improve your experience. Traci Koontz [removed]
I received a tour from the Director, who was extremely professional and caring. Facility smelled. Does transition to Medicaid.
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Response from Amber Court of Westbury
November 15, 2015We apologize that you didn't have a positive experience with us. Please call me and let me know how we can improve your experience. Traci Koontz [removed]
Amber Court is designed for very frail seniors and Mom does not fit that category.
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Response from Amber Court of Westbury
November 15, 2015We apologize that you didn't have a positive experience with us. Please call me and let me know how we can improve your experience. Traci Koontz [removed]
See what the neighborhood has to offer and what’s nearby:
Amber Court of Westbury offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Amber Court of Westbury 7.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (516) 334-3838 to reach a resident at Amber Court of Westbury.
To reach a resident at Amber Court of Westbury call: (516) 334-3838
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.