Somerset Gardens Senior Living

[name removed] didn't want to be placed for any period of time or for any reason, so no matter what he was not a happy camper. I found the facility to be very clean. The staff was friendly and helpful. I was always informed if there was a situation... he complained twice about the television connection. [name removed]loved the meals. He didn't participate in many activities... stubborn. I thought the cost was very reasonable for the services offered. I would consider Somerset Gardens again as a placement spot in 2025. [name removed] is a loner and doesn't think I need time off to unwind and get away.

I like that the building seems bright and cheerful on the main floor. Unfortunately, my aunt is on the lower level and it does seem a little darker and has a basement feel. I don't love that. I don't know if the activities on her floor are as special as they have for the residents living on the main level. Everyone has been very nice and they all are very pleasant to work with

It is good and I would recommend sending someone there. Just wish it was less money.

This is a rating for the assisted living floor. They do not know how to care for dementia patients. They sent my mother to the hospital in an ambulance every week during her three week stay here - for regular dementia behavior. After the 3rd time, she was so overmedicated and the hospital had to keep her for a week to regulate her medication. Somerset Gardens gave us no choice but to pay their gigantic fee for a 24 hour private aide, because she could not come home. As far as value, we signed up with a special deal, but overall the monthly fee seemed reasonable. A good value compared to private pay.

I moved my mom. I was not happy. I would give everything a 1. The overall experience was not good. Aides kept my mom's room a mess. Mom was in memory care and confined to a wheel chair. All aides were unfriendly and didn't care about my mom as a person. For several months before we left they only had one person in charge of memory care and she tried her best, but it was impossible for her to do everything. Aides didn't care about my mom. They over fed her and mom gained 40 lbs while in there care. Activity directors cared more about my mom than the aide's, but the activities were basically bingo and coloring. Costs were better than other places, but you get what you pay for and it wasn't good. The director presented herself as caring, and would listen to me complain, but was not able to maintain control over her very lazy staff.

My mother loves it here!!! The Director of Country Cottage is absolutely hospitable and attends to all concerns. The staff are attentive. I have no concerns in how my mom receives her care. They look after my mother very lovingly and genuinely. She also has her own room.

The place is nice, the staff is warm and helpful , [name removed] and [name removed] were fantastic in guiding us the process, as redundant as it was, they worked hard in making my mother welcome. The staff are great in assuring she is at every activity and meal. She has met a few good friends and realy likes it there. They were able to get us a great discount that will last the entire time. I have already recommended this place to 4 other friends.

I have had two wonderful experiences here. My mother lived independently at SG and enjoyed many of the activities offered by the recreation department. She loved the privacy of her studio apartment, private bathroom and balcony. She had plenty of opportunities to socialize when she wanted to. A few years later we need to find a place for my mother-in-law as it became too difficult for her to manage her life independently due to declining memory. I knew that all her needs would be met with compassion and dignity at SG. The dining experience provides menus with many food options and offers two different seating times for flexibility. Barbeques in the courtyard, monthly "take-out" luncheons and of course, holiday meal celebrations provide extra socialization among the residents. The place is clean and well-maintained with ongoing improvements. The staff is WONDERFUL! SG is a warm and caring community and we are lucky to have joined their family!

For the most part mom is cared for. They keep her clean and monitor her health fairly well. I have good contact with the physicians, if I need them. I know which care takers to communicate with so things are followed up correctly. Mom seems happy. Other than the food, she doesn't complain much. Also she is in memory care now. So they are more attentive to her needs. The regular assisted living did not have enough caretakers for the amount of residents. The facility could use a face lift but for the most part it's fine. Fresh paint. And clean. I'm not of the understanding of these exorbitant prices at any of these facilities, so it's hard for me to truly recommend.

Somerset Gardens is absolutely great. Professional staff to guide and help you throughout the difficult process of choosing a facility for your love one. Questions were answered patiently and in detail. Residents looked happy and well care for. Overall everyone seems open to direct and help to fully support the residents as well as the families.

Highly recommended for quality of care and value for the money. Chose it primarily from visiting and in depth discussion with the staff. More confident that our loved one will be a better fit.

I'd say it was a friendly and clean environment. My Mom chose the community.

My uncle is in memory care in Somerset Gardens and I'm so happy with the environment with the staff everything about it I feel my uncle is the most important person to me and I want him to having a place with people know him in a friendly and he's not lonely and they take good care of him and that's what I feel he's getting at Somerset. Also medically he's had a very rough year. He's been in and out of the hospital a lot and they monitor him and they know when he needs to get sent out and it helps me out because I think I would get so stressed out so it takes a lot of the stress off me but the place is beautiful. The staff are wonderful and I don't think I could be happier anywhere else for him

I thought they knew how to take care of dementia residents but they don't. I would say if you have a loved one that needs Memory Care do not bring them here. They do not know how to care for residents in the memory care facility.The rest of Assisted living is probably great.

My family and loved one have had a good experience with the community. The staff seem to be kind, caring, and knowledgeable. Everyone seems to be friendly. There are meals and activities provided to the residents, and this is helpful to their socialization. Our loved one is happy here and has no complaints. Overall, this is a community we would recommend to others.

Great place that I felt very comfortable leaving mom with. Feel the activities can become redundant. Diet not always the best- but there are options. Based on the experience we have had so far, we would absolutely recommend Somerset Gardens to other families. Despite the age range being a bit higher than my moms they are always welcoming and receptive to myself and my family- the occupants always saying hello and talking to us. Always a pleasure!

Everybody has been wonderful. The staff is super friendly and easy to work with. Sometimes you need to keep on top of things in order to make sure that your requests are being met. Overall I would recommend them to others looking with just a few caveats.