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Very caring staff, they listen to and work on nuanced concerns. Very good amount of aides always available. Improve meals-difficult to quantify as Mom said too salty but her taste sense is probably not what it used to be... Read more
Located minutes away from gorgeous beaches on the South Shore of Long Island, Maple Pointe Assisted Living is a homelike community where your loved one can thrive. With nurses on site 24 hours each day, this caring environment provides assisted living for those seeking independence in addition to essential memory care services.
In Rockville Centre, New York, Maple Pointe offers robust activities and programs for residents to exercise both their bodies and minds each day. The skilled staff are well-versed in medication management, memory care, and hospice is available on site.
Choose from private studio and one-bedroom apartments or opt for a semi-private space for your loved one to call home. Experienced chefs work with a registered dietitian to craft delicious and nutritious meals, served in a restaurant-style setting each day. Residents can socialize in the well-stocked game room or engage in fun activities at the arts and crafts center. Day trips and outings are held regularly for residents to explore local restaurants, throw a strike at the bowling alley, or check out a new book from the library.
To explore the licensing information and compliance histories of senior living communities in the state of New York, visit the New...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.3
Review Score
Review Score
21 reviews9.3
Out of 10
5 star
58%
4 star
29%
3 star
0%
2 star
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1 star
15%
A Place for Mom has scored Maple Pointe Senior Living with 9.3 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Maple Pointe Senior Living has 21 reviews with an average "overall experience" of 4.1 out of 5.
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Very caring staff, they listen to and work on nuanced concerns. Very good amount of aides always available. Improve meals-difficult to quantify as Mom said too salty but her taste sense is probably not what it used to be
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Response from Maple Pointe Senior Living
June 3, 2024Thank you for your review! We are so happy to hear that you've had an exceptional experience at Maple Pointe Senior Living!
I like the atmosphere and the dining room area . It appears to be clean my biggest change in a year has been a the number of employee changes ! Some is the things we were told are no longer honored as for transportation to the doctor is no longer . Little disappointing!.
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Response from Maple Pointe Senior Living
June 3, 2024We appreciate your feedback. Employee changes are a natural evolution through organizations, and when this does occur, we feel we hire the best. Expect some even better things to come! We've got a lot of fun events planned this summer!
The staff was absolutely wonderful. I could not speak more highly of the Director, [name removed] and her team. Housekeeping was good, I was satisfied with it. But the woman down the hall kept wetting her bed and I was able to smell it. However, they did consistently clean it and they always had someone in there cleaning it. Their communication was excellent. The moving process was easy. They helped with whatever we needed. The meals were good, but my aunt was very picky. I would absolutely recommend people who are on the Mora side to the facility. There's no crystal chandeliers, but it is up kept beautifully and the staff is wonderful. You do not feel like you are slumming it in anyway.
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Response from Maple Pointe Senior Living
June 3, 2024Thank you for the review of Maple Pointe Senior Living, Kate! We want to make sure our residents and families are happy.
The ambiance was more male-friendly in decor. But a big factor is that they will accept Medicaid after his private funds run out and he won't have to be relocated. We picked this community, because my loved one has his own bedroom, as opposed to sharing.
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Response from Maple Pointe Senior Living
July 17, 2023Thank you for the review!
The management is good. There is room for improvement with the aides.
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Response from Maple Pointe Senior Living
July 17, 2023Thank you for leaving a review! We appreciate your feedback. We know our aides work really hard and try their best, and we always educate and inform our health care team about best practices. Our goal is to always improve and enhance the overall quality of your loved one's experience!
My loved one lives here. I couldn't be happier with my decision to go with Maple Pointe Assisted Living. The staff doesn't just care for the residents, they care for their whole family! The staff, from marketing to the nurses, are wonderful. The food is good and they even have a food committee for the residents to participate in. It is a community, not just a place to live. I would recommend this facility to family and friends.
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Response from Maple Pointe Senior Living
July 17, 2023Thank you for the review!
We toured Maple Pointe Assisted Living and it was a very nice place. It was more expensive than some of the other options. They also offered more than my loved one needed, she's not a very active senior. The cleanliness and friendliness were good, also.
Response from Maple Pointe Senior Living
March 29, 2023Thank you for the review!
People are nice, the care needs improvement. We were told she would get 3 showers a week, she's lucky if she gets one.
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Response from Maple Pointe Senior Living
July 18, 2023Thank you for the review and sharing feedback. We will share the issues with our team and make sure they are discussed. We take these matters seriously and want to make sure they are addressed.
The staff is super, super helpful. And the location is premier. I highly recommend Maple Pointe.
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Response from Maple Pointe Senior Living
July 18, 2023Thank you for the review!
I loved the staff that took me around for the tour, they did a really great job. We have a very large family and there were not as many large community areas where we could get together. The rooms were also a little more dated and felt like a dormitory.
Response from Maple Pointe Senior Living
July 18, 2023Thank you for taking the time to leave a review and share your feedback! We continue to look for ways to improve our community, but this is something we will absolutely share this with our team.
Our family had an in person tour and it was a nice tour experience but we are just knocking it down a star because it just did not seem as clean as other communities we had toured.
we toured Maple Pointe Assisted Living and the community itself looked lovely. on that particular day that I chose to tour, there was an odor. I'm not knocking the community because of this, as I know that most times that is not a recurring issue. that just so happened to be the case when we visited. I'm sure their aides and caregivers work hard to take care of their residents. it's also important to note that all of these communities have an amazing sales pitch, where they ensure that they can fulfill everything you're asking for. often times when you actually move in, it's a different experience than what was sold to you during the tour. a lot of these places are also very understaffed. I'm unsure if that's the exact case with Maple Pointe as we chose another community - it just boiled down to proximity and our budget.
My sister in law has been a resident at maple pointe assisted living for just about three years. From the moment my husband and I went there to review it we were highly impressed. Upon walking In It’s liking walking into a small lobby inn in Vermont. Very nicely decorated, very clean and everyone is very personable. She has never been more happier. She raves about the food the activities and the staff. They are constantly busy and if you choose not to participate you can be left by yourself. The executive director and her staff are like a second family. There isn’t enough that they can’t do to help you solve a problem. If you are in the market for a safe and happy environment for your loved one maple pointe is your place. Checked other places in the surrounding area and they didn’t come close. So you’ll be happy and so will your loved one. You’ll never have to worry about them. One last note during COVID they were exceptional and overly protective of the residents. Residents are 1st
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It is hard to believe but my Mom has been living at Maple Pointe for almost two years! Maple Pointe has provided a safe and happy home through challenging times. Balancing activity needs, with staff resources with Covid safety protocols has been quite the balancing act - but Maple Pointe has done a great job. If your mom is like mine, she'll always find something to complain about, but with Maple Pointe she has to work really hard to find something to be nit-picky over! We live several hundred miles away and it is comforting to know that she is in good hands.
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At first mom was apprehensive, but yesterday she was just telling our family how happy she is and how she cannot wait to get back there, she absolutely loves it. They are really on top of her care. They have tons of activities provided, she goes non-stop and I swear she is never in her room. We got a great deal when moving in. Overall we have been extremely pleased and would for sure recommend. She says it feels like home.
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Seemed pushy
I loved Maple Pointe! The facility was clean. The tour was very informative. And the lady at front desk was very cheerful.
My beautiful aunt resides at Maple Pointe at Rockville Centre. She died [date removed] 36 hours after I received a call that she was not doing well. After speaking to them I was to believe she just passed in her sleep. Covid? Who knows, that’s what her death certificate said. Covid? Maybe it was the bills I received for a z pack and hydroxychlorquin. Was the meds administered? Who knows? Let’s fast forward to [date removed], first time I was allowed to collect her belongings. I was happy to finally able to give my aunt her last wishes, to pass her most precious jewelry onto her granddaughter and family members. I was happy to know through Numerous phone conversations that her belongings were locked up safe and secure in her room, with nobody being able to go in or out. Well it was not to be. Her room was devoid of all valuable items. No jewelry, collectibles not even a nickel in her wallet. Here’s what I want you to know before you put your love one here. After the police came and questioned the staff, I was to learn almost everyone has a key to her room and there are no cameras that would be if any help. Are they sorry? Sure. Will maple pointe do anything to try and make things right? Nope! I wish I could say something positive about this place but I can’t. The staff seem nice but beware they lie a lot.
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Response from Maple Pointe Senior Living
January 11, 2022Hi Michele. We are so sorry to read about your loved one and the experience you had. We'd love to discuss more about this in detail. Please give us a call.
MaplePoint is great and caring facility. Residents are treated very well and lots of activities going on all the time. This place is wonderful.
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Response from Maple Pointe Senior Living
January 11, 2022Thank you for the review!
There was a myriad of issues we had experienced with this place. Cleanliness, staff , food care are at the top of the list. We regret putting my father here. We subsequently moved him to another assisted living and he is very content.
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Response from Maple Pointe Senior Living
January 11, 2022Jeffrey and Diane - we are sorry to read that we did not meet your standard of excellence that you should expect when you come to our community. We would love to discuss more about this in detail. Please give us a call at your earliest convenience.
See what the neighborhood has to offer and what’s nearby:
Maple Pointe Senior Living offers Studio, 1 Bedroom, Semi-Private and 2 Bedrooms. Learn more.
A Place for Mom has scored Maple Pointe Senior Living 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (516) 764-4848 to reach a resident at Maple Pointe Senior Living.
To reach a resident at Maple Pointe Senior Living call: (516) 764-4848
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.