The Bristal at Lynbrook

Our loved one was only there for about a month, and we realized it just wasn't for her. We paid an enormous amount of money for the month that she was there for. One of the real problems it had was the residents weren't allowed to pick their meal times, so our loved one had the earliest breakfast time. The aids would put her in a cold shower to wake her up, and we felt that there just wasn't enough aids to look over the residents. It overall was a real struggle. However there were three specific individuals that were amazing, that included a specific nurse, the night supervisor, and the activities director was amazing. They were so amazing, they were so lovely to our loved one, They even realized this community was very hard for our loved. The community was clean and the activities were alright.

There has been a lot of boredom due to the legal restrictions for the activities. Due to COVID this has made it hard for us to be able to see my loved. All my ratings are based on prior to COVID. The activities prior to COVID included: outings, movies, lectures, and being able to visit with loved one whenever.

The community was always extremely clean. There were always people cleaning, vacuuming, and painting; the dinning room, kitchen, and my mother's room were always very cleaned. The activities staff were beyond helpful, they always made sure she had things to do and would help walk her places if she needed assistance. The care was good, but not quite enough for my mom. For anyone who needs just regular assisted living, they were very good. My mother didn't like the food, but there were a lot of choices available and it seems that most of the other residents liked it.

Very few interesting activities and there are no activities after dinner. Very few staff members to interact with residents after dinner. Food is not high quality and meal times are very inflexible Management is not responsive to criticism

The staff is a bit cool. They wont cut fingernails. They want you to use their beauty parlor regularly. Theres no place to go for a private phone conversation. Yes its clean, thank God Yes they have activities You must visit resident n be aware

We placed our soon to be 99 year old mom in this facility last week. She is very scared and has panic attacks. The staff and the residence were so loving and welcoming she immediately felt at home. A woman that would NEVER leave her home feels safe and accepted. The staff truly bends over backwards to make sure everyone is doing well. The food is comparable to good restaurant and plentiful. They keep the patients engaged in any and all activities. I have not seen my mom smile and converse so much in many years. Thank you all for making us, the family feel so secure and at peace, knowing how well kept our mom is now.

This facility is amazing! The staff goes over and beyond to show compassion, and genuine love for all of it residents. Our executive director [name removed] is always available to take care of all matters and answer all our questions. She is such a wonderful compassionate person we are very blessed to have her here. From day one [name removed] the director has showed so much patience to all the residents and especially to my mom ( who can be difficult). [name removed] is constantly engaging with the residents to show them fun and a good time. The food is very good, and staff in the dining room are wonderful. It is kept very clean and the activities and celebrations are enjoyed by all. Also [names removed] are great assets to this place. I am grateful for The Bristal and my moms care!

Mom is doing very well since moving here. She is very busy most of the time doing the activities they offer she has made some friends. She loves the food here. The location is perfect it is not very far me where I live so I can visit as often as I like. The staff is nice very friendly makes you feel welcome when you're there.

This community is working out well for my mother, and her needs. I do feel comfortable with her move to this facility , she is in good hands. I love the staff, they have been great to work with. The director is doing a great job running this community. They do a good job with the cleanliness around the community. There are good meals provided, and nice activities offered for the residents. I'am very satisfied with the medical she is being provided with. I would highly recommend this community, it is a great place.

The Bristol at Lynbrook was a beautiful community. It was very lovely in appearance and the way it was decorated. The tour they gave us was very informative, The staff was friendly and it was clean and well-kept. We chose a community due to affordability.

My aunt is still adjusting too her move to this community, but I'am pleased with all they have done for us. I wish she would take advantage of the resources they have available, but hopefully with time she will. The staff is good at encouraging her to get involved in the community. I haven't met one unpleasant person at this community. Everybody is very attentive, and kind. She loves the food, the meals are nice. They do a good job with the cleanliness. The community looks nice, and bright. Her room is nice, and well-kept. I know she is safe, and in good community, and I would recommend it.

I liked this community when I visited. The staff I met were nice and the community was clean. This community was one of our top choices, however they are not able to give insulin shots.

Staff was very nice and the residents seemed happy.

[Removed] of The Bristal was excellent. She was the only representative of a facility that sent ALL the pertinent information on the first request. There is still one facility that has not been forthcoming with this information despite two requests. The response has been an invitation to tour the facility. The initial phase of signing and moving in has been fine, and dealing with management and the staff has been very good. Honorable mention to [Removed] who has worked diligently to make my mother's transition as seamless as possible. I'm very pleased with the process.

I have no complaints about the stay my mother had at this community. She was only there for a short period of time but she really enjoyed her self while she was there. The staff did a great job with providing activities for her throughout the week and served great meals too all of the residents. Overall we where pleased with her experience and would recommend it to anyone.

[Removed] all the staff at the Bristal are wonderful. Mom is staying there after having suffered a stroke and we were scrambling on how to make sure she would be looked after properly while we all work. The food, activities, and entertainment are all excellent but most important of all is the dedication of the staff there who really care. Bristal of Lynbrook was the answer to our prayers!

My mom is in this community. I like most of the staff, but there are times when they do not speak not too nicely to the residents. The building in the community is too hot and the heat can not be regulated. The director is amazing. The wellness center the staff are not very nice at times. I do not feel that this is good for my mom to hear. I do like that they are offering her a lot of activities for her to participate. I think that they could be more friendly.I feel that this community has some improvements that should be addressed. I want my mom to feel comfortable with the care that is given to her here.

I like the community her for the sister. They have nice activities and crafts. They offer local trips around the community. We like that the community is very clean. they do a lot of great activities also during the holidays. I would recommend families to this community for the great care and value. It feels like you are at home being here.

My Mother has been living at the Bristal in Lynbrook for approximately 7 weeks and I cannot say enough good things about this facility and the staff. From day one the staff went out of their way to make my Mother feel welcomed and safe. Whenever I need to interact with the staff, they are accommodating, courteous and caring. I am very pleased that A Place for Mom helped me find this facility which is a great fit for my Mother's needs.

It seemed nice but the area is not nice. While touring I thought it was just not as nice. It seemed to be run very well by staff. The residents seemed happy from what I saw. They were very good with the tour.