Sodalis Austin

I recently had the pleasure of visiting Sodalis Austin while they were hosting an event. The staff who I encountered were very friendly, and the residents I interacted with seemed to be well cared for. The facility itself was nicely maintained and pleasant to look at. I thoroughly enjoyed my time at Sodalis Austin, and would love to visit again.

I toured the community the other day and I must say [name removed] the lady that does your tours is so personable. We laughed and even shared a few tears together. She reached my family and I and I could not be more thankful for our encounter with her. Even though my Mom needs skilled nursing, I loved the experience with her and the time she took to just let me explain and vent.

My experience with the staff has been amazing. Their love for the residents is obvious. There is always great energy with a welcoming atmosphere.

Wonderful staff. Very friendly and welcoming!

Very short staffed and have a hard time getting anyone to respond to resident calls for help. When they do respond they never get back with the residents with answers to questions. After hours NONODY answers the phone and impossible to get a callback when you leave a voice message ( your only option when they don’t answer. Met with “new”director and was assured these and more problems would be addressed. Most if not all have not been addressed.

So far we're happy with them and haven't had any problems. We chose them because the location is very near to us. For my parents, who might not need care year after year after year, it meets their current needs. And the cost was not prohibitive.

Referred by a friend, I first checked it out because it is relatively close. I was impressed and kept coming back for more. The staff were always interacting with the residents and helpful to me. In fact, they helped me with a major problem that was delaying moving my husband there. And, on the first day, he thanked me for finding him such a nice place.

My dad has been there for a few years now and everyone has been helpful in assisting him.

There is a variety of activities for the residents to participate in. The staff are very friendly. The community is cozy. This is a good environment for my loved one as it is a simpler community for them. The portions of food seem to be larger than the residents will eat. The way they present it on the website, is not what is being served in the community, and it appears it can look overcooked. The food can also be cold for the residents.

I go in randomly and have never seen an issue. The staff is friendly, he is very pleased. It is working really well right now for him. My loved one is in memory care and has his own suite with a door where his bed is. This gives him a bit more privacy. I like the cost and I like the staff.

Caring staff at Sodalis Austin, wonderful residents and active family visiting throughout the community. Everyone makes you feel welcome from the moment you enter the community. Great experience!

We were promised one thing when the facility was Elmcroft. Ever since it was taken over, the deal is no longer being carried through with. I would not have have signed up with them if I would have known that due to the cost. I think that should have been carried through with even with changing owners. I will say though that the people and the facility is absolutely top notch.

We chose Elmcroft of Austin because the price for the cleanliness, friendly staff, and the care provided was far and above others that we had looked into. The facility itself is also very close to my place so it is convenient when I go to visit. The staff has been very friendly and we are happy with them. Our biggest issue we have had is his call button does not seem to work consistently. I would absolutely recommend to others looking.

We chose Elmcroft of Austin because it is a very convenient location to my house and from being that close, I had heard form others that had used Elmcroft for their loved ones. The room sizes here are on the smaller side but it adequate for what he needs. I would definitely recommend to others looking.

There are not many activities but the staff is very friendly. The food is not very tasty and I would like to see that improve. The community is kept neat and clean and overall it is a good value for the money. I would recommend this community to others based on my experience.

There is an optimistic future for Elmcroft of Austin, a new director was hired last week and is rebuilding from the ground up. The facility itself is getting remodeled and upgraded due to the ice storm that we had. I would tell others do not move your loved one in for at least 6 months from now to allow new policies and personnel to be in place.