The Watermark at Southpark Meadows

We have had a great experience here and my mom is very comfortable. Their activity program is amazing. The activities have actually increased since the lock-down, so they are keeping the residents very busy every single day. The best part about Elan Southpark Meadows so far has been the care that my mom is receiving here. Whether it is the chef or the medical team, everyone is taking care of her needs and is very friendly and helpful.

I would say the community is good. The only ding, I have is the community can be a little less communicative and hard to get a hold of. The food is good. Prior to COVID they had activities every day. As long as the residents want to participate. When I was there, all the residents were participating.

Two months ago, my 90-year-old parents moved to Elan from an independent living retirement community in Houston. Even with this major change in their lives, they have been very satisfied with Elan. The staff is warm and responsive, the health care quality is good, the property sits next to a field with trees and is conveniently located close to Southpark Meadows. My brother and I visited several assistive living communities in Austin that were also impressive, but we chose Elan because of its qualities, convenience, and proximity to me. My parents, my brother, and I all feel that we made the best choice.

The staff was friendly and welcoming

My client lived at this community briefly. The facility was lacking a director for a while, so there was no leadership or management. You’d hear different stories from different people about how to handle different situations. We had 24hr care there to look after her and the staff would take a long amount of time to respond when we asked for help and there were 3 trash bags outside the door, at one time, that they did not pick up. The food looked nutritional and well balanced, though I never ate it. They had several different activities to do but she was bed-ridden so she did not participate. Housekeeping was supposed to come by once a week and anytime I visited her room was clean. Overall, there just seemed to be a lot of miscommunication between everyone. I think part of the reason why it didn’t work so well is because the staff is busy and under staffed and she needed more care than what they were able to give her. We eventually moved her out to a different place.

Elan is an excellent community. The staff is just amazing there, and they take such great care of my mother. She changed her mind overnight from not wanting to be there at to being a happy, active member of the community and I think that a large part of that is because of the great staff there. The manager, [Removed] is also incredibly helpful. She made me feel immediately at ease and made the community really stand out in my heart because of the connection she created with me. There is just sweetness and a comfort about this community that is definitely important to me. I would certainly recommend it to others.

This is absolutely an excellent facility. This was my second choice while I was looking for a place for my mother. The staff is absolutely first class top notch. It's a brand new facility that is beautiful and spectacular. The way they had things planned out was really nice. They had 2 community rooms that looked identical. They said that the first room was for basic memory care, and when the residents deteriorated, they would be moved to the second room. Just so it wouldn't cause confusion with the residents. They had a really nice athletic area and nice exercise machines. The dining room is gorgeous as well. They had very ambitious programs. I would recommend this facility.

I had a pleasant tour of this community. It is a nice facility with kind people. The experience was a good one. The community looked very nice, and everything was well maintained. The staff I met was kind, and helpful. My questions were answered, and my tour went well overall of this facility.

Fantastic views! Windows all over the corridors, 2nd/ 3rd Floors: New!! Food is really good. The staff is fantastic!! They really care about me!!

I can't say enough about this place. I have nothing negative to say. The staff goes out of their way to help mom. The community is perfect it looks like a luxury 5-star hotel. In the lobby, they have a piano for anyone to play and on Fridays, they have happy hour for people to attend. The staff brings the residents out to eat or to go shopping a couple of times a week which is good to get them out. As far as the food goes it's great when they found out my mom was diabetic the cook adjusted his way of cooking for her to accommodate her diet which I thought was great and thoughtful. They have a daily menu which the items change from day to day but if you don't like the options they have a standard menu which doesn't change so you always have a choice. They keep mom very active when she first went there she wasn't very sociable but that is slowly changing she gets involved in the activities. The main reason I chose this community was that it feels like home meaning the staff looks at you and will say hi and you are not ignored.

By the time my mother-in-law got here we had hospice set up. The community and hospice did a good job together. It went well we and they did fine.

I moved my Mom into the memory care unit at Elan in March and glad I found it. I love coming to Elan to visit my Mom! The atmosphere is joyful and happy. You feel it when you walk in the door. All of the employees are friendly and call you by name. They enjoy working there. I overheard one employee say that they look forward to coming to work everyday which was great to hear. I have had Mom in several Senior Living facilities and have learned that if the employees are happy, paid a decent salary, and feel valued by their employer, then the care that is given is quality care. The activity director is outstanding and has such creative fun things to do for the residents. The caregivers are instructed on caring for residents with Dementia and the program is in place to help the residents lives be more fulfilling is wonderful. The other day when I came for a visit, Mom was just finishing up cutting strawberries. She was smiling. The facility is clean as well as the rooms...no funky smell anywhere! The architecture of the facility is light and airy and plenty of green space for the residents to enjoy the outdoors. The food is excellent as well and served home style. Most importantly Mom is smiling and happy where she is. She is doing less sleeping due to the fact she is not bored and that is a good thing.

Excellent facility.

My first visit to Elan Southpark Meadows left me speechless. It is so beautiful and everyone is so welcoming from the moment you enter. Comments I've overheard speak of the rustic, resort feeling. One said "All this hotel needs is a beach!" and another said "I know there are 5 star hotels but this one needs an extra star!" The residents are so happy in this environment of great care, amazing cuisine and activities featuring multiple outings weekly, bingo 7x/week, exercise 6x/week and more. To sum up the Elan experience, one resident is so happy he will tell you he feels like he jumped off the Titanic and is now on the Love Boat!

This is a very nice top notch community. The people I met were nice. This community did not have a lot of residents at the time we took our tour. I think it has the potential to be a good community once they get more residents. The community is farther away and a little more expensive than what we were looking for.