Ledgestone Senior Living

Ledgestone has been just what we needed for my 98 year old Dad. It’s safe and clean. The apartment is perfect. The staff friendly and helpful. The food is very good. I don’t mind eating there and he loves it (but he is not super picky). He loves the servers and they like him. I would highly recommend Ledgestone for anyone needing an independent living facility.

My experience with this Community is very positive and I have and will continue to recommend this Community to all my friends and acquaintances.

This is the second time I’ve written a review for Ledgestone. The first review was written after my husband had been in Memory Care for 3 months. It has now been over a year that my husband has been in Memory Care. The staff continues to be very caring, and always there with a smile when I or my husband need them. The staff is very well trained….they always know how to handle a situation, big or small, and it’s always down with such ease. Once again, I say it starts at the top with [name removed], the boss.

Ledgestone Senior Living is lovely, and the residents are great. The amenities and activities are wonderful. The facility is clean. Meals are good and not institutional. Complementary continental breakfast included. Staff are helpful, but communication has been a small challenge. Staff turnover is part of the challenge. Generally happy there!

My sister’s stay with you was filled with care and love! The staff was always so kind to her and she dearly loved them. They were her friends and they were always thinking of ways to bring happiness and comfort to her. From management, to the nurses and aids, the therapists and kitchen, everyone’s goal was to help her. I thank everyone there. Additionally, the facility was clean and always immaculate and all the meals delicious and well planned. Thank you, Ledgestone Assisted Care!……

WARNING: Do not trust Ledgestone Senior Living with your loved ones! They only care about money! They will say and do anything for you to move into this nightmare of a community! After you sign the lease and have moved in- you are on your own! Good luck to you! Their management is trained to literally Lie to the elderly! Civitas is their management company and they are worst of the worst to deal with! Stay Way! You have been warned!

My husband has been in Memory Care for almost 3 months. I, and my children have been pleased with Ledgestone. The staff is very caring, and know their business. I give the credit to their boss, [name removed]. [name removed] is on top of everything, and when a certain department needs extra help, [name removed] is there. I cannot say enough about her… She has been extremely kind to me and my family.

The staff members have been super helpful and pleasant from the front end - they were not pushy at all and just calmly showed up everything they have to offer. We really like the cottages the residents have and based on the experience we have had so far we would absolutely recommend them to other families.

We chose Ledgestone primarily because of the convenience of the location from our home as well as the staff were extremely friendly. The security at the facility is great, they have check sand balances for everything. They do have program and if your loved one does any activities you get a text showing what they did. Our loved one got covid along with some other residents and it was a hectic process to have to move her and we sometimes had trouble getting answers on things. Overall it has been a positive experience and I would recommend them to others.

Newer facility, good activities (bible study, bingo, crafts, music, etc. 49 residences - available end of June; clean, activities, courtyard.. need to provide TV, phone. if you want one. Everyone seemed busy - not as personable, but friendly

We tried several assisted care facilities in the AUSTIN area before a friend of my Sisters recommended this Ledgestone property. We can finally sleep at night knowing our Mother is truly being cared for properly. The staff is professional and courteous and the property is beautiful. Our Mother is happy and comfortable and we are at peace knowing that she is finishing a fine life in the care of these fine and caring people.

Our parents lived in a big house out in the country, and had been using home caregivers for 12-hour daytime care. Their declining health and their isolation, prompted us to seek out a different, better care situation for them, where they could continue to be together. We visited 5 assisted living communities that also had memory care units, and Ledgestone Assisted Living Community definitely surpassed them all!!! We were wowed when we first walked in the door by their beautiful open dining room, common living areas, and fully stocked bistro. We were further impressed when touring their spacious one bedroom apartments (perfect for our parents), their activity room and hair salon. We loved the calendar full of fun, varied activities, and learning about the availability of an in-house nurse practitioner and lab. We brought our mom to lunch and a tour. Although she said it was all very nice, she and our dad did NOT want to leave their home. However, with the amazing assistance of [name removed], the Community Relationships Director, in a week’s time we had our parents moved in with their own familiar furniture surrounding them. After just two days of the delicious meals, and the lovely, conscientious caregivers and med techs, both our parents told us they loved their apartment and would be just fine there. My sister and I left that evening with happy tears and a huge sense of relief, knowing our parents were happy and well cared for. We are so grateful to the genuinely caring,competent staff at Ledgestone for helping them create a new home and a loving extended family.

Beautiful community with an amazing team! I love Ledgestone! Great staff and wonderful activities !

Awesome place! Caring staff and activities are so awesome! Love it!

Very clean; staff really friendly and helpful/ the courtyards were lovely. Lunch was fair, but the chocolate chip cookies were great. The residents we met were very happy and comfortable--several had been there since the first day it opened. One man was very disgruntled and unhappy--he had nothing good to say, but I think he'd have been just as unhappy if he lived in the Taj Mahal!

This place is wonderful! The staff really care about their residents and when we can talk my mother in law into moving, this is the place.

This community is amazing, The staff are caring and engaging. We toured for mom and will hopefully moving her in soon.

The staff and community are amazing! Everything is clean and the residents look happy. When my mom is ready, that will be where she goes.i think all new communities start out with growing pains.

I would highly recommend not putting a loved one in this place, or any facility owned by Civitas Senior Living. I put my parents, both with Alzheimer's disease in respite care here for 3 weeks while my nuclear family took a much needed break from caregiving. The care was awful! My mom was filthy upon pick up, as was their room. I spoke with the staff there and no one appeared to know what was going on. I'm sorry is basically what I got. I contacted the company that owns them to complain and after several conversations I still did not get answers. Lots of cover up, lies (ex - my mom hasn't dressed herself or done any self care in years, but apparently a miracle happened there and she was totally independent). Meds were totally messed up for both of my parents. I asked what was being done to fix the obvious problems with staff, care and communication. The Executive VP of Operations told me all they can do is make sure these things don't happen again, and that the employee responsible for dropping a major ball on their care plan had been crying during their meeting that morning. As if I care! Sorry but am I suppose to care that she's upset because she messed up my parent's care plan?! Total incompetence. I assured him there were many more tears cried at my house over this. Just for the record, the first VP I talked with did not answer one of my questions. She just wasted my time explaining to me things I was already fully aware of. I could barely get a word in! Stay away from this place!!!!!!

my Mom’s experience at Ledgestone has been very positive! She lives in a 2 bed apartment with a dog yard. The convenience of a yard is so worth the small extra fee. She enjoys sitting out with her dog. Ledgestone ,as a whole, treats “Dumpling “ as a family member. I don’t know all the staff, but [names removed] are always helpful and friendly to Mom and her family, too. This is an independent living property, but they offer many amenities that you would find in assisted living.