Independence Village of Plymouth

My mother started her residence at Independence Village in [date removed] Our initial meeting with [name removed] was cordial and efficient. All staff members were genuinely friendly that day and have remained so. As we moved my mom in, the maintenance staff helped prepare and make slight modifications to the apartment at our requests, including installing a shelving unit in the closet. [name removed] addressed one issue that we had early on by personally coming to my mom's apartment and discussing it. It resolved that issue effectively and in a timely manner. Independence Village offers a variety of services, including overnight assistance as needed. This has proven to be a godsend. The on call staff are at my mother's apartment quickly after she uses her button and kindly assist her as needed. There are a lot of activities at Independence Village, including music and other programs. Your loved one can be as involved and active as he or she chooses;

We selected Independence Village for our 90 year old Mom and couldn’t be happier with our choice. The staff are outstanding. [name removed] was the first staff member we met, she gave us a tour and I was very impressed with the fact that she knew the names of each and every resident. She was very accommodating, knowledgeable and friendly. She made the process very easy for us. [name removed] has taken so much time with my Mom to make her feel comfortable and secure, she is one of the sweetest, kindest and most compassionate young ladies, and made my Mom feel like family. [name removed] is another gem who has managed to make my Mom feel like a priority during this transition period. My Mom has special dietary needs and [name removed] sent the Chef to my Moms apartment to discuss her needs. I didn’t catch his name but he took his time talking with her and assured her they would make sure that her needs were met. What I noticed about this place is everybody works together as a TEAM and it shows.

My father was well cared for and loved by the Independent Village Staff. They did a phenomenal job navigating through the Covid-19 pandemic. Always friendly and helpful. Never once did I notice anything that would have given me pause regarding this facility or staff. My father felt comfortable here and well cared for. I am certain there are more expensive and "glamourous" facilities but at the end of the day this was a good fit for my dad. My father also liked all of his resident neighbors. My fathers only occasional complaint was the food but you can't please everyone all the time. As a family we made the right choice and I would recommend Independence Village of Plymouth!

I love living here, it's very clean and the people are all very nice. The staff is wonderful people very helpful and nice!

They have been very accommodating making my Dad feel at hime in a new place getting to know all the staff. They are very friendly and helpful. Lots of fun things to do here. [name removed] took us on a tour and we new from her friendliness we were in the right place for my dad.

I’ve been a resident for 5 or 6 years and made several wonderful friends. They keep me very active and engaged with the activities. The staff is excellent, they’re all super helpful! The menu is always good from the kitchen. This place has grown on me over the years and become a very comfortable home.

My 92 year old Mom moved to Independence Village 2 months ago and I can’t believe the change in her! She looks great and she feels great! After being locked down in her condo alone for the last year and half she is having so much fun with a group of people her age. Her apartment is adorable and she is enjoying a life of leisure with no housekeeping and no cooking! The staff is beyond wonderful, genuinely kind and caring people! I recommend highly.

I have nothing but good things to say about Independence Village. When we were looking it was during covid and this one stuck out to me. It used to be a Hilton Hotel and it is just so nice there. The staff were friendly and they gave us a sample of the food. She loves the food here, on Mother's Day orderve, salad, and prime rib and desert. They come in the hallways between lunch and dinner and have snacks. It seems like the food is very upscale. They have a lot of activities provided for the residents and it reminds me of a cruise ship, they have things to do every single day. They have a lot of variety on apartment sizes for whatever you may need. It is perfect for my sister and I would recommend to others looking.

The facility is wonderful. The staff was great. I highly recommend it.

In [date removed] My brother and I spent much time researching and visiting places for our 95 yr. old Dad. Our first time at IV of Plymouth, we knew our search was over. This place is clean, beautiful with a warm atmosphere. His studio apartment fits him perfectly. The staff is friendly, patient, compassionate and attentive. The availability of on-site health care was a must for us and has worked out very well. There are many activities for residents. Our Dad is not very social, but the staff encourages him without pressure. The food is excellent with ups and downs through the pandemic. They are always striving to keep it at a high level. We are very fortunate that he moved here before the pandemic. They have done everything possible to keep residents safe and secure. We are very grateful that our Dad lives at IV of Plymouth and now calls it home.

Everyone is happy over here! Mom did not want to move from home, even though home was not an option any longer. The first day was filled with anxiety, the staff was amazing! She started the day asking me to take her back home, she finished the day humming a song to herself. I cannot over recommend IVP, they are wonderful, and everyone seems to be happy here. We absolutely loved [name removed], she is wonderful. [name removed] the Executive Director is second to none. She sings songs with Mom! The staff knows everyone by name. You will never regret moving your loved one to IVP. Mom is happy again now!

My Mother spent over two years at IVP. She enjoyed the clean, comfortable room. All of the associates were pleasant and interreacted with her in a caring way. The last year was thru a difficult time of Covid, but the staff kept everyone informed of the situation, arranged outdoor visits when weather permitted and allowed for compassion visits when needed. Special arrangements were also made for the meals to be delivered during this time and she enjoyed the visits to the snack area. She enjoyed the Popcorn and other special activities! We would recommend this facility to others.

Great staff, clean, everyone was friendly!

I visited this place from Walgreens to vaccinate residents and employees against Covid-19. The place is so clean and organized. Everything was organized, well prepared, on point, and on schedule. The employees were very helpful and they treat their residents very well and as a family. It was a very nice experience.

I came with my spouse over 4 years ago. We felt right at home here. I chose to stay, just in a s smaller apt when he passed as they do so much to keep us healthy and happy. We have felt so safe and loved here during these trying times. They love us and we love them. A full 5*****

If you are looking for a residential facility with loving, caring professionals who treat your loved ones like family, Independence Village is the place. 24/7 front desk, restaurant-style dining and activities to keep everyone happy. I highly recommend Independence Village!

Independence Village is a wonderful community with staff that are so helpful and kind. The food, activities and companionship are superior to any facility I have lived in. I love all the staff as if they were members of my family.