Oakmont Northville

I moved her there because of the assisted living option if she needed it. Once she needed the extra help, I was very disappointed in the care she received, which was very expensive. Oakmont contracts an outside company to do the assisted living services & there is no supervision of the staff that actually are doing the care. The facility is fine for independent living, but not for someone requiring assisted living care. Most of the staff was very nice except for the top administrator who was very unfriendly & cold.

We chose it because the place was a great value for all of the amenities and services provided-- services like housecleaning,meals, laundry, making my mom's bed-- all help reduce the risk of my mom falling or being injured so she can live longer. These amenities came at a lower monthly cost vs other properties. And i can se her everyday since she lives 5 minutes away. She enjoys the activities and is an active member of the community. We like that there are other Spanish speakers and she feels very comfortable there and safe. She made friends immediately and is enjoying her new life at Oakmont.

Comparatively it was our best option for the price. My mom was only there for 30 days for physical rehab. Her room was super far from an elevator so wheeling down to meals was a bit tough but too costly to add on a concierge service. Overall we would recommend to others and may be back at some point. Mom is doing good so far so good.

I believe that this facility would be a great place to live if your family member is not on any diet restrictions, such as low salt, and are not fussy about the quality of their meals. The entrance, halls, gathering areas and dining room are kept clean. The cleaning of the residents rooms is good and the staff are mostly friendly. There are many activities offered and a nice covered patio with comfortable furniture for residents to lounge and enjoy the fresh air outside. Assisted Living services are offered for an additional fee, but my family member has not needed to use them, so I cannot comment on the quality. The move in process was easy. We picked this facility because it is close to my home. There were other acceptable facilities available with a lower monthly rate, but they were too far from my home. The monthly cost of this facility is over $[removed], which does not include cable or television services.

My loved one was there for a short amount of time. Some of the staff weren't as pleasant to deal with, than others. The food was delivered to the resident's rooms due to the community being on lockdown. The value for the money wasn't good for us. The family was charged $1800 for a day-and-a-half and the community wouldn't refund us most of the money. I don't feel this was the best customer service for us.

It's more of a Senior community. The care services is outsourced, and I wish the care services were better. My loved one has a nice room, closer to the dining area and has a nice view. The activities is on the first floor. They have a doctor on site, hair salon, and a podiatrist that visits the facilty. For other families looking into Oakmont, it is important to focus on the medical need of your loved one, and understand the difference between a senior community and assisted living community. They have nice wood floors, a library, front patio area, and it is an environment that feels like home.

We were very sad when she couldn't move there. I have worked in long term care for 40 years and this was a well run place. We chose the smallest room we could for the money. It was a good deal as long as you didn't need the extra services. Then of course it was pricey. Such a cute place

My Mother resided at Oakmont Northville for a year before she passed. It was a good experience for her as she was involved in daily activities and made friends among the residents. Her daily meals were provided, laundry was done weekly and her apartment was cleaned. The staff were kind, friendly, and helpful. The Executive Director and Assistant Director were great and obviously cared about the residents and their well-being. I highly recommend Oakmont Northville.

The stylist in the beauty salon saw me struggling with packages so she went to get a cart and helped me take everything up the 3rd Floor! What Kindness!

[name removed] and his incredible team have taken care of our family since the second we arrived in what I thought was going to be very difficult was made simple, calming and with ease. My aunt has a new life "we are happy"

my husband died Easter Sunday 2017. I decided I didn't want the responsibility of my condo and knew about Oakmont. I have been very satisfied even during the pandemic.

my dad [name removed] enjoyed everyone here. very comfortable. caring. fun. a great 2 & 1/2 years.

I looked at quite a few places for my mother, some had things I really liked and some not so much, but Oakmont had every thing I was looking for, and as the years go by I am more and more content we made the best choice possible.

I love how accommodating they have been to make my aunt so welcome and feel apart of the community and like she has gained so much by living here.

I think that this is an overall nice community for your loved one to be. They have activities like cards, bingo, concerts and more for the residents to do to stay busy in the community. The staff are great.

Oakmont contracted out with Balance Healthcare. At first the contracted company was good. There were only a few CNAs that we enjoyed working with. The community never contacted us about a health issue until our family saw the injury and took our loved one to the hospital.

Finding out that mom is not very outgoing and stays in her room to much. Would like to see someone get her out of her room and play pinochle where she is very competitive. She went down one time and they sat her at a table where the ladies just argued about the rules, mom excused herself and went back to her room. Where she lived in Northville a couple with an 11 year old daughter who plays piano. Would like to see if she could come in and play in the evening or on a weekend. The young girl, [name removed] is all in on the idea and would love to play. Everything else has been great with the care givers being very nice and extremely helpful and friendly. This has been a big adjustment for my mom after being on her own for so long but everything has been great. [Name removed] [removed]

My mom was here for 2.5 years and she was so happy and well taken care of. We loved it. The staff was lovely to my mom and to us. They were extremely accommodating. They had a good rehab there. It was clean and nicely decorated. I would recommend them.

Please do not put your loved one in here. [removed] the GM she could care less about anyone there all she is trying to do is keep the place full so she has a job. And the food is horrobile. Not one trained chef works there. Please think think twice and look at other places. It will be worth it.