Eden Vista Rock Run

Rock Run is a caring and lovely place to live. it is now my "home" and I have made many new friends. the staff are great - especially the activity staff.

everything is very good here! staff, kitchen, dining room. maintenance are all very nice! they listen to your needs! nurses also!

very pleased with activities and coordinator. new manager is "present" and welcomes suggestions and concerns. surroundings are very beautiful.

I am very content and satisfied here at Rock Run Place. I am satisfied with the food and other activities offered. A lot of satisfaction with services.

We chose Rock Run Place because of the convenience as well as the pricing. The room sizes at the facility were adequate for what he needed. They do offer different size rooms based on how much you are willing to pay. The only concern we had was with the after hours security of the facility. Overall the staff were great and I would recommend to others looking.

I'm new to this product. However, it's not an easy learning curve. The first person we met at Rock Run was amazing. She was welcoming, friendly, answered all of our questions and even gave us some things to think about. She gave us hope in a dark time. However, after moving my parent in to assisted living, its been frustrating. We paid for a maximum level of care, but my parent tells me no one is helping. We can't get anyone to tell us what is done by whom and when. The biggest challenge is communication. I think the people are good by nature, but the organizational systems in place are not explained nor evident. Also, the activities are not for a wide group of people, more for preschoolers. Wish they had some learning or culture groups as activities - music, art, theatre, travel, books or magazine articles, cars etc instead of arts and crafts, bingo and happy hour.

The community is neat and clean and the staff is very friendly and helpful. They have lots of activities for the residents to participate in and the food is good too. I would recommend this community to others based on my experience.

The staff are caring, and its' an affordable community. The facility is clean and smells clean. They could improve on answering phone calls from family, but the responsiveness to the residents in the facility seems good.

I would tell others never to go here. They are unfriendly, no communication, nobody calls you back, nobody cares. My loved one contracted COVID and they wouldn't allow them back into the community. The staff wouldn't help our loved one with phone calls. [name removed] was very caring!

Not a very welcoming entrance. The hallways are white on white — looks like a hospital.

It's been so tough with Covid not being able to go inside. They're really helpful at assisting and navigating the transition to the facility. When we moved our loved one in, everything seemed really clean and tidy. They've been very friendly and open to accommodating where possible. They've been relatively good with communication given the circumstance. Activities have been limited due to Covid, but they still have a regular calendar of activities while keeping things safe, which I appreciate. Bingo seems to be really big here. What I've seen so far has been good, but I'll know more once Covid restrictions ease.

I don't have any complaints they have been wonderful. The rooms are a good size but they do have different floor plans avalible. the food looked but I have not tried it. The initial contact with the community could have gone better but once we moved in everything was great I would recommend this community to others

I would recommend this community to others. They were very fast at getting everything set up also. They are friendly and went above and beyond while my mother was there. The monthly amount is comparable to others in the area.

My mother was at the Rock Run dementia facility for a year and a half. She got the best care while there. They engaged her with daily activities, we as a family were there several day's a week and always took part in the family gathering and holiday programs. I would definitely recommend their facility to any family.

They have a new administrator there who is fantastic. She has made some staff changes and has been very helpful. My friend did not like the food. They have nice size rooms. They do not have much outdoor space.

Very nice facility with a lot of amenities, and seems very affordable

Wonderful staff. Clean - couldn't be happier with our choice. Thank you.

I feel Rock Run is a good value. The way the community is laid out they have a lot of ramps on the first floor which may be hard for those people getting around independently to navigate. We have been happy overall.