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Originally I placed [name removed] at Artis of Elmhurst via a place for mom over 2 years ago, which was taken over several months ago by Chapters, which lasted a few months, which was just taken over by Indigo in August. [name removed] is comfortable there and some of the caregivers that were there with Artis are still there, but there has been a lot of turnover, but I am still happy there as I feel he is getting good care. And I was not happy with Chapters, but so far so good under Indigo.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.2
Review Score
Review Score
37 reviews9.2
Out of 10
5 star
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A Place for Mom has scored Chapters Living of Elmhurst with 9.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Chapters Living of Elmhurst has 37 reviews with an average "overall experience" of 4.7 out of 5.
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Originally I placed [name removed] at Artis of Elmhurst via a place for mom over 2 years ago, which was taken over several months ago by Chapters, which lasted a few months, which was just taken over by Indigo in August. [name removed] is comfortable there and some of the caregivers that were there with Artis are still there, but there has been a lot of turnover, but I am still happy there as I feel he is getting good care. And I was not happy with Chapters, but so far so good under Indigo.
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I would recommend it. I like the small size. I picked them because of the size and price.
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I tell everyone we feel fortunate he is there. This facility offered everything we wanted. I would recommend to others.
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We picked this community, because of the price of the atmosphere, it's very bright, friendly people and clean. It's a great place for your loved one. I would recommend it, and I have.
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My mother lived at Artis Senior Living for a little over a year and a half. While there she received excellent care. The facility is small so they know everyone by name. It is clean, bright facility with single rooms for each resident. They have a wonderful program of activities as well as events for family participation. We enjoyed many Sunday picnics with mom and the Artis family of caregivers. These outdoor events in their garden area were well planned and gave us the opportunity to interact with other families and residents. My mother really enjoyed living at Artis and I always knew she was safe and happy there. Mom recently passed and it was a great relief to me that she could stay there while in hospice care. Gentiva Hospice worked with Artis caregivers to provide mom with a quality end of life care. I can not say enough about how positive my experience was with both Artis and Gentiva. I am so grateful to have had all of your help, guidance and care for my mother.
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Response from Chapters Living of Elmhurst
March 9, 2023Donna, we are so sorry for your loss. Your mother truly was a blessing, and everyone here at Artis Senior Living of Elmhurst will miss her. We're grateful for your 5-star review, but even more grateful that you got to spend some happy moments with your mother here in our garden. Losing someone as special as your mother is never easy, and we are just glad we could help. Know you're in our thoughts and prayers.
They communicate well with the family, they treat the residents well, and they have a variety of activities for the residents to partake in. We picked this community, because of the intimacy and price.
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Response from Chapters Living of Elmhurst
December 22, 2022Thank you for sharing your experience! We are happy you are confident in your decision!
They staff had a lot of patience with our loved one and compared to other places and what we were able to receive the value did really well for us. All of the meals that we saw when we would come to visit looked really good and they did have activities going on for those who were ale to participate in them. Based on the experience we had we would recommend them to other families.
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Response from Chapters Living of Elmhurst
September 8, 2022Thank you so much for the great review! We are happy you are confident in your ultimate decision for your loved one.
All of these type of communities are expensive but everything we have experience so far with Artis Senior Living of Elmhurst we have been very happy so overall the value is totally worth it. We have had a few meals with our loved one and they are delicious, and we know he seems to eat everything they serve up for the residents. We are not sure just how many activities they have because our loved one does to really participate in them, but sometimes he will join in at the community center. We would absolutely recommend this community to other families.
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Response from Chapters Living of Elmhurst
August 12, 2022Thank you so much for the positive review! We are so happy you are happy with your decision for you and your loved one.
I do think is a great facility and the staff is very dedicated. This is a great fit four our loved one and family.
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My mom has been at Artis Senior Living in Elmhurst just about a year now, and she really loves living here. She has her own room and private bathroom but most of all she loves the staff. They are kind, professional, and family. We know them all by name. We see them when we visit because they look in on her and speak to us when we are there. They have activities, good food, clean environment, and top notch medical care. Again, from front desk people to volunteers the atmosphere is always positive and always about the happiness of the residents. I am so relieved we were able to find a place like this to take care of mom, keep her safe and most of all make her happy.
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Response from Chapters Living of Elmhurst
June 21, 2022Thank you so much for this fantastic review, Donna. We appreciate the positive feedback.
Unfortunately our loved one did not stay a full 24hrs until we realized she needed way more care. This was no fault to the community because they were wonderful, we loved the staff, and the executive director. They seemed very knowledgeable when it came to memory care patients and we liked all the web seminars they had. It helped our family understand what behavior's to expect when it came to dementia/Alzheimer's
Response from Chapters Living of Elmhurst
February 22, 2022Thank you so much for sharing your experience, even though it was brief. This means a lot to us.
We really liked Artis Senior Living. Our decision just came down to proximity to our family.
Response from Chapters Living of Elmhurst
February 11, 2022Thank you for taking the time to share your experience. I'm sorry we didn't make the cut due to the commute, but please keep us in mind if your plan doesn't work out. Many families find that we are worth the trip to get the personalized memory care support that they get at Artis.
Our family had an in person tour and the community seemed very nice and clean. Since it is memory care only we liked the security they had for people coming and going. However the community was just to far away and we wanted somewhere closer in case of emergencies.
Response from Chapters Living of Elmhurst
January 12, 2022Thank you so much for the 5 star review! It's disappointing that the distance is an issue! Many of our families are willing to go a little further for such specialized memory care. We are worth the trip! Hopefully you will reconsider.
This community did not meet my loved ones needs at the time that we were looking for a community. The tour was very good and great, and they gave a lot of information.
Response from Chapters Living of Elmhurst
November 15, 2021Thank you for sharing your experience, Julie. It's unfortunate that we weren't the perfect fit for your loved one, but we appreciate you considering us.
We have done outdoor visits with our loved one, and the staff members we have encountered so far has been great. Unfortunately we have just not been able to go inside the community yet and really get to experience everything they have to offer.
Response from Chapters Living of Elmhurst
March 3, 2021Angela, we appreciate the review and understand the challenge of not being able to come inside to get the full experience. With the hopes of this vaccine, we look forward to having good news about opening back up in the not so distant future so we can all be together again! We look forward to the day that we can earn that last star!!
We chose Artis Senior Living because of the location and all of the staff members that I talked to, they were great with getting us in during the pandemic. They have been very good with communication, they call me regularly and I can schedule face times whenever to chat with my mom. We have been really pleased with everything we have encountered with the facility. They are very accommodating and I would definitely recommend them.
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Response from Chapters Living of Elmhurst
February 4, 2021Thank you for this lovely review, Jill! We love having your mom and her sweet voice as a part of our Artis Family!! We also love having you as an extension of our family as well. We truly appreciate your support of our community, especially throughout COVID. We couldn't do it without the love, patience and understanding of our families.
The staff is phenomenal. The quality of care is wonderful. It is a really clean place. They have food choices that are adequate. The room sizes are good. They have beautiful outdoor spaces for residents to use.
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I cannot be happier with the care my mother is receiving at Artis Senior Living. They have been outstanding in caring for her and dealing with her dementia related issues. The care givers are very kind and do an excellent job of involving her in activities every day. The administration is very good at keeping families informed and shows great understanding and compasion for the residents. Artis has been particularly good caring for the residents and keeping families informed regarding COVID 19.
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Response from Chapters Living of Elmhurst
May 11, 2020Thank you so much for the 5 star review! Your support and encouragement during these challenging times mean more to us than you could ever imagine. We couldn't get through this without the love, support and understanding of our families. We appreciate you taking the time to share your experience, Brian.
Artis Senior Living of Elmhurst has treated and cared for our Dad like family. They have worked tirelessly to keep the residents safe and family informed during the pandemic. Truely caring and knowledgeable staff.
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Response from Chapters Living of Elmhurst
May 11, 2020Thank you so much for the positive review! We love all of our residents as the individuals that they are and treat them with the respect they deserve. We are happy you see and feel that at our community in the care of your dad! Your support during this difficult time means more to us than you know. Thank you
My husband has been at Artis Senior of Elmhurst for fifteen months. The staff has been loving, caring and most supportive to our needs. I cannot thank them enough or adequately for everything everyone has done for us, going well beyond the norm. I feel like they have become "our family". Artis Senior Living of Elmhurst is a wonderful home for my husband.
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Response from Chapters Living of Elmhurst
May 11, 2020Dorothy, you are our family! Thank you so much for taking the time to share your experience. We hope that, in doing so, you help another family make this difficult decision for their loved one. Our associates will be so happy to hear of your high praise! Thank you
See what the neighborhood has to offer and what’s nearby:
Chapters Living of Elmhurst offers Studio. Learn more.
A Place for Mom has scored Chapters Living of Elmhurst 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (630) 326-3700 to reach a resident at Chapters Living of Elmhurst.
To reach a resident at Chapters Living of Elmhurst call: (630) 326-3700
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.