Autumn Glen Senior Living

When it comes to the meals, we know that our loved one does not like them. We do like that most of the aides will join in with residents and talk with them. Based on the experience we have had, we would recommend them to other families.

It is a very friendly and well managed facility. The cleaning and maintenance staff are very responsive and caring. The medical staff and Bluestone are excellent and are on top of any medical concerns we might have. They have great programs, events and outing for a variety of residents interests. I have seen a lot of facilities and i am very glad we landed here. My mother in law who doesn't really ever want to go in one of these facilities, said she would go to Autumn Glen when the time comes and that says a lot!

Autumn Glenn was a great place. The staff is well trained and very patient and friendly.

I was frustrated with lack of follow up calls, I'd leave a message and not get a call back. Also, she was left alone most of the time while the staff sat at the front desk. Her husband told them what she was able to eat, but the information took a few days to get to those who prepared the food. Rather than leaving her lying in bed, they might have gotten her up in the wheelchair and brought her out to watch others doing activities and spent time just being with her. And maybe other residents as well. The staff just didn't seem to know what to do other than clean and feed.

I would say they have treated my Mother well and that she enjoys living there.

The staff at Autumn Glen Senior Living are good. The housekeeping is good. Communication with upper management is lacking. Overall, I would definitely recommend Autumn Glen Senior Living to others.

We do not understand why [fee removed]/month cannot afford more staffing.. We do not count the Hospice Care nurses in this evaluation. It is still a good place if they can train the helping staff in their demeanor- Most of them do not seem to be friendly enough, or speak English clearly, and it hard sometimes to communicate. Cheaper help? But again mom pays [fee removed]/month that is a lot of money for unfriendly help - do not seem that motivated, and usually only two people.. so where does all the money go if not enough employees are in payroll? Diversity and inclusion should never trump good service.

My mother has been a resident at Autumn Glen Senior Living for a respite stay. The staff is very friendly and has been helpful when she has needed anything. So far, I would recommend them as my mother has enjoyed the variety of activities and she also says that the food is good with nice selections. She commented that she could see living there, so that's high praise.

Would not recommend. My parents lived there without incident for 14 months. When their health failed it was a nightmare for them and our family.

To be fair, my dad needed more care than they really could do. Seemed short staff and a lot of turnover. Many staff helping were not patient with those with greater needs. The food many times was very blah, and residents asking for options were never asked before the meals were prepared. The nurse and staff were very difficult to get a hold of and rarely returned messages. Even on simple things like the medication they were giving my dad. One time, he went to the hospital from falling, and they forgot to notify the family. He was only there for several months. It was not a very good rating from my family for them.

All the staff have been nice. I don't think as much attention is given to memory care. It is harder. We have seen the price increase and they are not checking her overnight or changing her as per the contract. We have a camera in the room so we know things aren't getting done. Higher staff has been very nice and meeting with us to resolve these issues, but we're still not seeing results. The food looks good, but I haven't tasted it myself. My last bill was over $[removed] and would only be worth it if all services were done. We have hospice coming in now, so it would be hard to move her at this point.

My loved one was previously a resident at Autumn Glen Senior Living. I wouldn't recommend this facility to others.

Autumn Glen Senior Living is a quaint, and more family-oriented facility. My only wish is maybe a little more communication if my mom is having a hard time. Nothing to do with them it's her short term memory.

What our family likes the most about the Autumn Glen Senior Living community is the bright and cheery atmosphere it has. Very friendly and accommodating! Based on the experience we have had so far, we would recommend this community to other families.

My mother really likes it there and she says the food is great and really like the friends she has made. We picked this community, because at the time I need one that would handle a 2 assist person. That is what she was labeled by the previous place.

I really like Autumn Glen for my brother. He's settling in quite well. The staff is some of the best I've seen. They care about the residents. I would absolutely recommend this facility to others looking.

Staff and nurses seem to care about residents. I know I gave the food a 3 but I think they do good job with the resources they have. The facility seems safe. Staff encourages residents to socialize. It would be nice if there were places to walk. Indoor and outdoor. I feel good about my mom being at Autumn Glenn.

The apartments are very nice, the whole building is beautiful, and the people seem to be very supportive. Some of their activities includes arts and crafts and entertainment that comes in. I do feel that my loved one is safe there and treated with dignity. I would recommend Autumn Glen Senior Living to others.