Asher Point Independent Living of Hoover

It was a great value and very nice staff. I felt very confident that he would be safe and taken care of. Dad was proud of his new home. I would recommend this facility to family and friends! The only issue I had was Dad died on [date removed] after being the hospital 4 days. They wanted me to pay all of August rent because he didn't give a 30 day notice???? I offered to pay for the week it took to remove his stuff. After months of calls, and collecting letters, we settled his account.

My Husband and I recently decided we wanted to change our lifestyle and take it easy l called A PLACE FOR MOM I got calls from representatives of several independent living communities. The first I called was Asher Point. The family met and toured the apartments that were available. The residents and employees were very friendly and the facility was clean and welcoming. After our tour we agreed we had found a place for Mom and Dad.

I am not very good at this but here goes , this is the first time we've in a retirement community and the adjustment was difficult but I have to say the staff are very polite and caring .I was raised with old values and I see this community practicing those same values

They are super nice and helpful to the best of their ability! The food was absolutely horrible.

Since they changed ownership it has really changed with the meals, activities, and staff along with the price has gone up that most can't afford so they have moved out.At the time mom chose Rocky Ridge it was the overall looks and amenities the price was reasonable compared to others facilities in the area.

We have been very satisfied. They keep activites for the residents. My loved one enjoys the activites. The general staff is friendly and attentive. Sometimes the medication is not delivered on time but we were resolve that issue.

They have a non profit partner at the community that provides different levels of care and that has been really good. Based on our experience we would recommend this community to other families .

Issues with bugs and complaints about the food.

From first contact with sales manger the entire experience with sales and management has been pleasant. I have been very happy living here and have made some lasting friendships! I enjoy the activities and they way the staff makes me feel!

Overall the experience has been good. My loved one really likes the food and has had no complaints about that. Because it is independent living, there is a maid service that comes in and cleans but not thoroughly. I would tell One thing that is included in the monthly rent is transportation but they did not have a bus driver for many months. The van is in the shop a lot so it is not a reliable source, but the man who drives the bus is amazing. They do have a nursing company that resides in house, but you have to hire them separately - we have been happy with their services.

It's a nice place, staff is friendly, and they take care of their patients/elderly. Also, they try to provide entertainment and day trips for them.

I like the place but the food should be better and more portions. The staff could be more friendly, mainly the kitchen staff. Otherwise no complaints. The nursing care is fanatastic. Entertainment is really good. I wish they had a bus with a chair lift, because my friend can't walk. They have lots of activities on the inside, but I wish they had more outings, to the park or gardens. My friend is unable to do that, because there is no chair lift on the bus.

I love the staff but with the office staff I have been making a request for quite some time and it has still not been resolved but this is with the office staff only everyone else has been fantastic with my loved one. Everyone is friendly at this community and they have a lot to do. It is convenient with all of the meals being provided and there is always something to do with the activities so it keeps the residents going and active in this community.

Rocky Ridge is a good, safe place to be. The food is tasty and appealing. The staff is helpful. The people in the community seem mostly friendly. The activities are well scheduled and appropriate. And their cost is right in the middle - higher than some but lower than others in the area.

I would definitely recommend it. Everyone is very friendly, very clean. We had a few hiccups. Those hiccups got worked out.

Things have declined since we put my mother in law in here. The common areas are kept very nicely, but the residents apartments are lacking on cleanliness. The food started out really great but it has gone downhill, the portions are considerably smaller and the quality is not as good, we have heard residents complaining to management about it. They are priced well compared to other facilities that we saw. I would tell others to make sure to address any issues that come up.

What was especially unique about Rocky Ridge was they have Angels of Mercy on campus which is a home health agency. You are able to hire them to come in and they are very reasonable compared to the nursing home she was at before. She has a nice big apartment with all of her things and it is just an amazing situation for her. It has been a stellar experience and I would definitely recommend them to others who are looking.

There have been many changes as residents com and go. Most of us come here because of our old ages and we want a place where we can have privacy, have our meals furnished, our apartments cleaned, a place to do our laundry and a place for fellowship!! We have a lot of activities with chances to get acquainted with other people. Another important quality is having aides to help when we are sick and in need. We can also hire outside help if we wish to do so. Having been here 8 years, my apartment feels like it is my home!!! I love it!!!