Milestone Retirement Communities

We're very pleased with how things have turned out at Caley Ridge Assisted Living! The staff here are very friendly, they always greet you with a smile and are great about learned faces and names so they know who you are and who you're there to see! They've also really been on top of communicating information about how my loved one is doing.

Basically I chose this facility is because there was linen, wood banisters, top notch stuff...snooty enough for my mom, who is quiet the princess :) I like that the bathroms were large and handicap accessible. I also liked that I didn't have to bring in a lot of furniture- they provided a good amount. They staff was really helpful and so friendly!

My parents are resident of La Palma Royale. Recently, there was a change in ownership and I can't began to describe what a change it was. The previous admin was terrible and mean. It is a complete turn a round. I highly recommend this wonderful place to anyone. The price is also very reasonable for the excellent service.

I like that my mom has her own apartment. We didn't find any other places like that. When we toured the facility, the staff was very friendly and it seemed nice there.

After many years of resisting a move to assisted living, my grandmother finally decided to try The Mansions. She moved into the memory care unit as the symptoms of her Alzheimer's and Dementia were being amplified by depression. Through the structured activities, the loving staff and the feeling of security my grandmother experienced her fears eased and her symptoms have quieted. She was able to move over to Assisted Living after a two week evaluation. The difference in her personality during that two week period was remarkable. My grandmother has become very social, began eating regularly again and even participating in the exercise classes. She continues to visit friends she made in memory care and enjoys nurturing those friends. The care team and the activities director have the highest gratitude from our family. The entire staff has made her feel so welcome. We just can't thank them enough. Our experience at The Mansions has far exceeded our expectations.

Cleanliness - very clean location Friendliness - Excellent Staff Value - Excellent Care - Excellent treatment and care provided Services - Excellent Activity - Excellent extra curricular activities

We toured the Meadows and found it a pleasent experience> It made my decision easier to place my mom in Memory care there.

They are a ten on friendliness. They keep everything very clean. I feel like they are a good value because they take such good care of my loved ones. They charge for everything extra, but they are very up front about it, so it's very fair. There aren't as many men there, so some of the activities that appeal to the gentleman are harder to come by, finding a card group for example. The food here is wonderful, I have no complaints. One of the reasons we chose this place, besides that we liked it, is that they have a medicaid side to their facility, and they were willing to work with me on that.

Beautiful facility. All residents I encountered on tour seemed to be happy and engaged. Great outdoor areas. Memory Care Unit is open and bright with family atmosphere and even though secure did not have the 'locked in' feel. The care providers I saw were all interacting with the residents in a sincere, caring manner. Overall, very impressed.

They have been great. They are really working with us, with the insurance company. They have been so patient and so helpful. They are taking really great care of her. The staff is so wonderful, we are really happy that we found them.

They are great! It's a newer building, so that helps with keeping it clean, and it's an open feeling floor plan. The staff is very friendly, and they do a good job. We supply all the toiletries, sometimes they will be washing the towels, and there won't be any there. There could be a few more activities geared toward men. They have had a problem keeping the cooks, he says some meals are inedible, but some days it's okay. Overall they try to make it balanced with a salad a vegetable and a protein. I think they have been willing to work with us on the rate, and that was very helpful. I think it's important to have teamwork and a good attitude and they could use a little help with the staff communication, and the morale.

Things have been very good here, I'd give them top marks across the board! They just seem to be doing a great job overall, and I feel like this is a nice safe place for my loved one. All of the caregivers are very friendly, and they always keep the place nice and clean. I haven't had a chance to try the food myself, but I've heard good things, and it always looks delicious!

5 stars Were we staying in OKC we would consider this 1st.

I loved this place. If it turns out that this is the route that I go with my parents this is where I hope that they go.

The value is a little bit subjective. Mom does need a level of care and it's kind of hard to gauge the value but I think that the scale that Windchime is charging is fair for what is offered. All in all I think that Windchime is a very good value. It is set up in such a fashion that there is just a set dollar amount placed on it and it's all inclusive. There is no nit-picking about charging if you need a bandaid or you need your meal taken up to your room. This happens to work really well for my mom. There are no hidden charges and the care is fantastic. It's similar to a hotel with a drive up area and there is a drop off area that is covered so it's out of the elements. This is a good facility, flat out. They are good people all the way around. The directory there is incredible, she really is. They care about what they do and that makes a difference. The marketing director said to me, "I don't mind where your mom ends up, just get her out of Arizona. It doesn't seem like she's good situation and we don't want to see her in a bad place whether we get the contract or not." I thought that was huge. They genuinely care.

I think they could maybe have more activities. They do have some but just more variety would be good. My mother is living there. She likes the food there and she said she likes it because it's clean and safe. She feels very safe there. It's in a good location, a good part of town. It's close to hospitals and shopping and there's ample parking. We drove past a few other places and we just kind of clicked with this one.

Pricey with details taken care of beautiful place

Windchime is a very nice and clean community. The staff was really friendly and they offered a lot of activities. It really would have been a very good choice for our situation but it was not within the area we were looking for. We wanted something closer to Paradise. The community is very bright and open which makes it very warm and welcoming. Overall it was a very good community it was just out of the area.

We looked at 4 different facilities and we chose Windchime because of the location, it is warm and inviting when you walk in, and I really liked their memory care unit as well as the units director. I would tell others that when your loved one goes on hospice as ours did, they were extremely caring and worked well with the hospice workers and we were able to go in at any time. I would absolutely recommend them.