Sierra Ridge Memory Care

It was a positive experience overall, in spite of Mom's very challenging mental and physical condition. Good communication, nice atmosphere, visually appealing, good location.

Sierra Ridge has been wonderful for my neighbor. They made the move-in process very easy and helping us through all the steps to make it happen. I get monthly evaluation as to my loved one's care and whether or not she needs additional items. Sierra Ridge is wonderful and I would highly recommend them to anybody.

The community is very accommodating, caring, homey, and willing to work with you. I would recommend this community to others based on our experience.

The communication between the staff and the families is very good. They go out of their way to make sure we are kept informed. They call or email and us and are quick to respond. They have a second email for non-confidental family members to keep them updated with information that can be shared. I would recommend this community to others

Sierra Ride Memory Care was wonderful, they were superb. The cleanliness of the community was excellent, as well as the staff members. the management made themselves available to use whenever we wanted and needed them, they were very good. When it came to the meals and dining service, they really bent over backwards for our loved one who needed to be fed special meals.

Sierra Ridge did an amazing job caring for my client. They treated her with dignity and respect working seamlessly with Hospice. I am looking forwards to the opportunity to work with them in the future.

Sierra Ridge is a great community. The place is clean, and the staff is very friendly and seem to take very good care of the residents. They seem to have plenty of activities for the residents such as music, arts and crafts, and other activities. The food always looks pretty good, and the dining staff does a really good job keeping track of what the residents eat each day. They do a great job here, and I would definitely recommend Sierra Ridge to other families.

I would recommend this community because my father is doing very well there, it is a great facility. They are very attentive and take good care of him, they keep him safe. It has been a good experience so far.

Lovely physical setting. Too many things went missing. What would have been in the best interest of my husband was not available. I went in every day but 2 days in his first 2 weeks. I had to take him out mainly for his physical health. When he has to be placed again I will probably choose a smaller unit with more individual care.

I found with my husbands dementia he was more than Sierra Ridge could handle.I felt that taking him home and getting in home was more appropriate.

My mother is doing quite well over here at Sierra Ridge it is a great place for her to be. Everything thing about the place is really nice and looks great they take very good care of their community and the up keep of it. The staff here is very attentive to my mother and her needs. When she wakes up there is someone here there to help her go to the bathroom and help her get dressed. They also encourage her to go down stairs and try some of the activities out like cards or puzzles. It is a great location close to the hospital and other medical clinics and that is a huge plus for us. I've already recommend this place to some of my friends it is a excellent place to move to.

Very friendly and helpful. They really look at my moms needs and help her accordingly. At great place, I'm so glad that my mom is here.

They care about people.

There is nothing I can complain about it. Nice facility and friendly staff. The location is great for me.

One should not have to chose between good personal care and activities, certainly not at the prices charged. The personal care ends once the contract is signed. Ask about staffing ratios and have a meal before you sign. How can one caregiver handle 10 residents or more during the day with dementia and provide personal care and attention? We all assume there is some required level of attention in these facilities, not true. [removed] If you do admit, visit often and speak up for those that cannot. Hold the facility accountable for the services you expect and are paying for. Be vigilant of your resident's care needs. Note physical changes and notify staff. Do not rely on them for medical supervision.

The staff is amazing! Every time I go visit my Mom, I notice they are paying attention to the residents and being patient with them. I couldn't be happier with the care she, and the other residents are receiving. They have nice activities, a small, but nice facility, and they all seem to know the residents name. I appreciate them so much!

Cleanliness - very clean location Friendliness - Excellent Staff Value - Excellent Care - Excellent treatment and care provided Services - Excellent Activity - Excellent extra curricular activities

They are great! It's a newer building, so that helps with keeping it clean, and it's an open feeling floor plan. The staff is very friendly, and they do a good job. We supply all the toiletries, sometimes they will be washing the towels, and there won't be any there. There could be a few more activities geared toward men. They have had a problem keeping the cooks, he says some meals are inedible, but some days it's okay. Overall they try to make it balanced with a salad a vegetable and a protein. I think they have been willing to work with us on the rate, and that was very helpful. I think it's important to have teamwork and a good attitude and they could use a little help with the staff communication, and the morale.

Pricing has been in question. Quoted one price and then another and then charged something else entirely. Most of the staff is very nice and treat residents living there like family. The meals are good and the residents have snacks in between. My mother is happy with most of the food. The rooms are set up well with plenty of closet space, except the bathroom could have more cabinetry for the units that share rooms. There could be more varied craft/activities. The music venues seem to be pretty fun for the residents. Maybe more exercise programs.