Arbor Rose Senior Care

Most of the hands on caregivers are recent immigrants. They are super nice people however English is there second language and can cause communication difficulties. I would recommend Arbor Rose to others.

The overall experience has been positive. The staff was wonderful, the meals looked food and they tried to get the tenants involved in the activities. Areas that they could improve on - evening Care in memory care. Having enough caregivers so they aren't overwhelmed. I had my husband in memory care and my sister in assisted living

Family doesn't know what goes on when they are not there. I would find other people sleeping in her bed. They put everyone in the gathering room during the day. I think they are understaffed. I don't trust that nursing home. I would not even put another family member there. The place smelled bad too.

I recommend Arbor Rose to others. I picked this community because it was a Cottage with only 8 residents and one caregiver seemed more friendly.

A wonderful facility but there could be more activities especially on the memory care side. There could be more people on staff and more often. I was impressed with NO bad odors in any of the houses. My husband was in there and my sister is now and the care is very good.

My loved one was there a short period of time. I would never use their memory care unit, but I cannot speak for assisted living. My loved ones clothes often disappeared. When you walk in, there is a stench and it smelled like urine, and it makes you wonder if they are really cleaning. My loved one fell a few times, and I was concerned. They don't have enough people, who are attentive to the residents.

Right when we stepped into the room on our tour day we noticed just how nice the community was so that right there was our deciding factor. We have had experience with the meals and we think its very good. We have not had experience with the activities but we do see different things going on during the day. Based on the experience we have had so far we would recommend Arbor Rose Senior Care community to other families .

I would tell others that they promised a lot of things that did not happen. The medical staff here is really lacking, we could not trust them. The administrator tried to fix things but it just did not happen. They were not proactive, they were reactive to any issues. We ended up moving him out of here. I would encourage people to meet with all of the key staff before moving your loved one into any facility.

We chose Arbor Rose because they were cleaner than the rest, we were able to tour the facility during covid and the staff members seemed to be pleasant. We also liked that the monthly rent was all inclusive especially since she does not eat the meals. She was able to have her own private room, but they do offer shared rooms as well. I would like to have a report given about her care and what she is doing, I think that would be helpful. She seems happy here and I would recommend them to others who are looking.

We chose Arbor Rose because it was recommended to us and it had a very comfortable feeling to it, it was smaller and it seemed like it was going to be a better fit for her. The grounds are also very pleasant and the staff members are wonderful. They do send out emails frequently to keep families updated on what is going on. It is just a really nice facility and I would recommend.

I would recommend to keep looking for memory care at another community. The cottage my loved one was at, was wrong for them. There were other residents that walked into my loved one's room and messed it up. My loved one moved into another cottage that is better equipped for him and other residents in similar assisted living.

My dad begin going to Arbor Rose as a Day Care attendee. We were so very impressed with the level of attention and care from the staff. When it came time for him to go to assisted living we were very happy that Arbor Rose had a room available. He has been treated very well. all of the staff are kind, considerate and engage him in conversation as well as greeting us by name when we visit. We love that his care givers are consistent and don't change. We have been so pleased we are now moving my mom into Arbor Rose. From cleanliness to kindness to family support the staff and administration have gone above and beyond. Thank you [names removed] and staff!

Arbor Rose has been doing Adult Day Care for many years.We tried to have mother stay in a semi private room but this threw her off due to her paranoia, I do not think their staff have any knowledge of how to handle any behavioral health issues

I Would find it cathartic to reveal the downfalls I see at Arbor Rose but am limited to 200 characters and our experience is with the memory care unit only. Please know there are many residents on medicaid beds ,in fact the majority in memory care and are unable to move to another facility unless an Altec bed becomes available and these don't come up often and go quickly. So, you guessed it, they are stuck!!! Those who have a choice seem to move on quickly, although moving isn't easy. Do your due diligence and carefully as placing a loved one is a difficult decision at best and I would hate to see anyone stuck. Review complaints on file and fines given. Know not everyone speaks up and although this is the me too time folks are afraid to say what really goes on.

I toured this facility while looking for a place for my friend. This is a good facility and everything looked fine to me. It’s an attractive building and it’s kept clean. There is no odor when you walk in the door and the staff was friendly. What I really liked about the facility is they have a weighted front door. I felt reassured that there would be no chances of escape. I would recommend this facility to other families.