Acoya Mesa by Cogir

Beautiful place and new. Lot of activities. Clients seem happier here. Large staff turn over. Staff and clients are nice enough. Care has been inconsistent and they do not return calls. This place is on the higher end cost for Mesa, which led me to believe the level of care would be better. I get that staffing these places is hard and the wages are low but the cost of keeping Family here is not a low cost.

[name removed] the awesome chef, goes above and beyond what my mom expected, he makes personalized lunches for her. Thank you to all the nurses and awesome front desk team. We are very happy to have our mom live there and be very comfortable.

My mother needed a place to recover from a bad fall. She had been discharged from rehab, but was still needing 24 hr. Care. She liked the room and the food choices available. Initially she ate in her room, but eventually went to the dining room. Staff were good, with some wait times when my mom needed supports. She did not participate in activities, which were numerous. Unfortunately, she fell again and had to go to the hospital.

Very friendly staff that knows all the residents by name. They plan so many activities for the residents and it is a beautiful facility.

The staff is very friendly and caring, from the receptionist at the door to the Caregivers and MedTechs. [name removed], the chef really tries to make meals that everyone likes. The room is spacious and clean with good lighting. Memory Care has its own entrance which is very secure and safe. There is a small outdoor area. There are a lot of activities in the assisted living area which Memory Care residents can attend with a family member or care giver.

The Executive Director, [name removed], sets very high standards for the staff at Acoya Mesa. All of the staff is very personable and go the extra mile to be helpful. The housekeeping is consistent and efficient. Communication with the family is excellent. The move in process was good. Chef [name removed] and staff are exceptional, as well. He introduced himself upon check in and asked favorite foods, etc. The meals are farm to table and very good! I would absolutely recommend Acoya Mesa to others.

We're still adjusting and my Mother in law has had some falls, confusion and other issues so we haven't used everything as of yet. However, some of our favorite things for her are the dining options, the activities and the medication management.

The building itself is impressive. It is well run. The administrator is always available. In the year and a half we have been here, I have never heard any Aid say an unkind word to anyone. There are lots of activities available, and outside entertainment is brought in often.

It's a little expensive. We picked this community because, the room was much better, and it's very nice. We are very happy. They are short staffed, so it would be nice if they hired more people. They serve the food buffet style, since they are short sffed. They use to serve the food restaurant style, and have servers. Overall, I would recommend this comunity to other families.

I really liked how communicative Acoya Mesa's staff and management were. I especially liked the design of their memory care unit, it was the best I've seen compared to the other places we toured. a beautiful and clean community.

We were so enthused about this place. It is terrible. Their protocols on COVID are terrible. They say they don’t let unvaccinated in dining room but they do. Their staff and some in administration, seem ill prepared and under educated for their jobs. I don’t ever write reviews for anyone or anything but this place is just one huge lawsuit waiting to happen.

They have had some turnover, and have handled it better than most places in the time my loved one has been there. I would highly recommend the community to others. Having visited other communities and this community cares about their residents, and work hard to keep everyone happy.

Even though my loved one was there for a short amount of time. This was a good solution for our family and our loved one. We were able to have window visits with our loved one, and our time was during the pandemic.

It came down between 2 facilities, we chose Acoya Mesa because when they called I liked their sales pitch more and the staff members seemed more down to earth. For 2 people, the room size they had was perfect for what they needed. They do also have different sizes to choose from based off of your needs. The staff do send texts and updates by phone calls as well, so they are good with communication. Overall, I have been happy with the services provided and we are excited that things are starting to open up. I would recommend to others who are looking.

This is a very friendly community. The staff is friendly as well.

Overall the assisted living is expensive, however the care they have given our loved one is tremendous, they have been very good. The friendliness of the staff members and cleanliness of the community really stood out to us, as well as the leadership and management team. They are very engaging and always make sure everything is going well. Our loved one is currently in a rehab facility and the Acoya team always calls us with updates on what is going on, and they even took a care package over to her and stood outside her window with a sign that said they love and miss her. They really do treat the residents like family. She has a one bedroom at Acoya and it is clean and well equipped for all types of care. It is always very roomy. This community offers a variety of food options, and the chef will customize and do what she needs to do to make sure they have good food to eat. She has also been very open to feedback.

My mom and dad love it at Acoya the staff is friendly and you cannot go wrong with this community

I really like my grandma living in this community, the team is engaged and the new Executive Director is positive and upbeat- I would definitely recommend all of my friends that are looking for senior living for their loved one to move into this community