Broadway Mesa Village

The staff at Broadway Mesa Village are friendly. The facility is clean, the food is good, and there are quite a few activities for the residents to choose from. I would recommend Broadway Mesa Village to others if the family member does not require a lot of assistance or help. The facility is understaffed and this is a recurring problem.

They have a fantastic Activity Director. Other staff were new prior to our departure and communication with family was lacking. Room sizes are good for what was needed. Overall a very nice facility.

What has made the Broadway Mesa Village such a great experience for our family so far is definitely the staff. The placement met my needs. I believe each family needs to make their own assessment based on their set of circumstances.

We chose Broadway Mesa Village initially because of the bright rooms and the activities provided for residents. Their care level fees are not clear as far as how they're rated and the monthly statements are very unclear. I would recommend this facility depending on your loved ones needs.

A few months ago it was a good place to be but in my opinion the new management does not care about the residents or there staff , in memory care there has been a 100 percent turn over in the last 2 months. At this point I would not be recommend this place.

BMV is a wonderful place for seniors. It's comfortable and homey. The staff are fantastic and the activities are lively and entertaining. It was closest to my mom's house. And she had worked there previously herself. We toured other places but they didn't seem a good fit for my mom. They were more hotel like and not as personal and friendly, like BMV is.

All personnel are friendly, quick to respond to emergencies. Thoughtful of resident's likes and dislikes. Smiles from most residents indicates they are satisfied with this community experience. You can trust your loved ones are safe.

The staff is very friendly and welcoming. They make the residents feel right at home and get them involved in activities. The residents are friendly and seem happy to be there. It is expensive, and they charge a lot of extra fees but overall we are happy.

We were welcomed with a smile each time we saw anyone at BMV. The staff was friendly and helpful.

Community sales director was amazing from start to finish. Walking through each step. Staff is all so kind and friendly. Went on a beautiful scenic bus tripmy very first day.

it is a excellent facility for people in need of an assisted living situation. The personnel are very friendly and well trained to handle all situations. The food is excellent and quite a variety. Activities are well thought out as they try to make it interesting for all residents. It is a place where you can feel comfortable about your loved ones being taken care of.

I truly appreciate a place for mom, helping us connect with Broadway Mesa Village Thank you. My sister has really improved. She is happier than when she was home. The care givers really do their jobs. The medical support staff is very helpful and caring. Based on our experience so far with this community, we would recommend this community to other families.

BMV is an awesome place with awesome staff! They have helped my loved one settle into the community quickly, and allowed my loved one to thrive quicker than the family even thought it would take. The meals that are provided to the residents are wonderful, and are the highlight of the experience. The staff communication with the family is easy and the staff are responsive to our questions and requests. Overall I would recommend the community to others for their loved ones.

Staff is great from top to bottom, every part of this from maintenance to the kitchen greeters and every thing in between is great staff is very friendly and helpful. I would definitely recommend Broadway Mesa Village to others.

We've had a great experience at Broadway Mesa Village. The staff and activities are fantastic. However, expect for unexpected cost increases. They raised my dad's points by one from zero, and it's costing us an extra $900 a month, which is hard for him to afford.

What we really like about the Broadway Mesa Village community are the people, they are awesome. [name removed] in particular. The activities and interactions have all been positive. It feels like they really care about dad.

Mom moved in just before the covid lockdowns began with cold terrible food delivered to the rooms. Sometimes, NO food delivered at all :( She would call me, crying that she had been forgotten. All the blame was placed on the virus, even 2 years later. Visiting hours were cut to 9 to 5... who can visit their family if they work during those hours & there is no access after hours? Mom would call for bathroom assistance, & the caretaker would come in, turn off the button, saying they would be back, then never return. Detailed conversations with staff & promises to do better only lasted for a week or so, then back to terrible. One day, I went over there mid-morning, and she was in desperate need of medical attention. Barely responsive; didn't staff see this when taking her blood sugar (which they were to do every morning)? YET her dinner box & breakfast box were stacked untouched in her room. We took her out of there... 2 years of terrible care was too long.

The staff seem to be very friendly, and they seem to be on top of my mother's care. When she has an issue, they take care of it. And my mother tells me that the meals are very good.