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Trustwell at Shelby Gardens Place

1535 Appling Care Lane, Cordova, TN 38016
8.7
Review Score
128 reviews

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Elizabeth W - Child of resident/client
5.0
Homie

My Dad has been living at Shelby Gardens for 8 months now. From the moment we entered the building it felt like home. Everyone was welcoming and friendly, the facility was decorated all nice and beautiful . The day we moved my dad and they were doing happy hour for Friday. They had a band set up. Everyone was out and was enjoying themselves and dancing to the music. It was just like home for my dad and he was welcomed with open arms not only from the staff, but also the residence. I must say that I did make the best decision with moving my dad to Shelby Gardens. It has been a rough road with tries to find a place for him and I’m just so thankful that we decide to make Shelby Gardens his home away from home. I couldn’t be more grateful for the staff for them being so loving and caring to the residence that are there. Thank you Shelby Gardens!... Read more

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About the facility Trustwell at Shelby Gardens Place

Located just a short drive from Memphis, Trustwell at Shelby Gardens Place, proudly offers a suite of assisted living services designed to make life easy, as well as exceptional memory care for those who need it. Their private apartments are easily accessible, offering an abundance of features that provide residents with modern conveniences and design details. Staff are there when you need them to provide services like housekeeping, laundry, and transportation to appointments. Whether you prefer to socialize by enjoying laughter and conversation in the community lounge or join a community club like Coffee Club or Card Player’s Club, residents have ample opportunity to engage with one another and form lasting friendships.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health Care Facilities Directory.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Trustwell at Shelby Gardens Place is a community within The Hamister Group, Inc properties. See all The Hamister Group, Inc communities.

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Amenities at Trustwell at Shelby Gardens Place

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Chopped Meals

Room Amenities

Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Catholic Services
Bible Study Group

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Reviews
for Trustwell at Shelby Gardens Place

Write a Review

8.7

Review Score

Review Score

128 reviews

8.7

Out of 10


5 star

58%

4 star

23%

3 star

8%

2 star

5%

1 star

8%

128 reviews

A Place for Mom has scored Trustwell at Shelby Gardens Place with 8.7 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, Trustwell at Shelby Gardens Place has 128 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.2

Friendliness

4.3

Meals & Dining

3.6

Care Services

4.1

Activities

4.1

Staff

3.9

Value for Cost

4.0

Overall Experience
73
29
10
6
10
Date Submitted
7
16
29
Reviewer
6
79
31
9
Care Received
46
82
81-100 of 128 reviews
Sort by

5.0
Deasia Riddley - Industry reviewer
Memory Care
October 9, 2018

The staff are really nice , the community are really nice and clean . The residents seems to be happy they all have smiles on their faces and they look so well groomed.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Delois Scott - Industry reviewer
Memory Care
October 8, 2018
Pleasan home to live

I love working there. The community is very clean and pleasant. We are like family here. All of us.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Teneka brodnax - Industry reviewer
Memory Care
October 6, 2018
I LOVE THIS COMMUNITY.

Shelby Gardens is one of the best places to work or live. The staff are very caring and compassionate.THE DIRECTOR [name removed] is an angel, everything she does is only for the better of the residents and employees. I THINK WHAT MAKES THIS PLACE STAND OUT, IS THAT everyone loves what they do here and it shows. Whenever i enter the building i am greeted with smiling faces. AND THE BUILDING IS ALWAYS VERY CLEAN. I LOVE SHELBY GARDENS PLACE.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Jan - Loved one of resident/client
Memory Care
October 6, 2018
She Loves Shelby Gardens Place

My aunt recently moved to Shelby Gardens Place. It has been an answer to our prayers. Special thanks to [name removed] and [name removed] in their assistance. Since my aunt has moved in I have visited her several times and participated in their many activities. But the best thing is that my aunt loves it here.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Jermaine Johnson - Toured community
Memory Care
October 5, 2018
Wonderful

Shelby Garden Place is a wonderful place place with a very knowledgeable and hardworking staff. The staff is very hands on and cares about each and every one of their residents! The facility is very well kept and will leave a great impression.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous
Memory Care
October 3, 2018

[name removed] Shelby Garden Place is a wonder place to live and work.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Monica Lapuente - Loved one of resident/client
Memory Care
October 2, 2018
Shelby Gardens Place - an answer to prayer!

I cannot think of a better place for anyone's loved one than this. Every staff member is warm, communicative, invitational, caring and compassionate. This, in conjunction with the cleanliness, safety, and positive attitude that permeates the air is a recipe for the ultimate in senior care. The folks here bend over backwards to make all family members feel special and appreciated. Every human life is treated with dignity and gentleness. Finding Shelby Gardens Place was providential and continues to be a tremendous blessing in my life and my father's. Everyone who is in a position of taking care of some aspect of his life is an instrument of peace and consolation.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Monica Lapuente - Loved one of resident/client
Memory Care
October 2, 2018
Shelby Gardens Place - an answer to prayer!

I cannot think of a better place for anyone's loved one than this. Every staff member is warm, communicative, invitational, caring and compassionate. This, in conjunction with the cleanliness, safety, and positive attitude that permeates the air is a recipe for the ultimate in senior care. The folks here bend over backwards to make all family members feel special and appreciated. Every human life is treated with dignity and gentleness. Finding Shelby Gardens Place was providential and continues to be a tremendous blessing in my life and my father's. Everyone who is in a position of taking care of some aspect of his life is an instrument of peace and consolation.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Industry reviewer
Memory Care
October 2, 2018
Great experience

Residents are treated like a king or queen! Very clean and friendly. Can't wait to start working here!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
September 27, 2018

Loved it checked all our boxes

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
April 1, 2018

nice clean no smells advised the employees care about their job and their patients ++++

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Toured community
Memory Care
March 22, 2018

I enjoyed my tour and found the staffers to be pleasant and engaging. We ran into the director in the hall and she added well to the discussion. I liked that this property offered assisted living and memory care, but I'm concerned that it may not be affordable unless I choose memory care with a roommate.

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


0.5
Anonymous - Toured community
Memory Care
September 28, 2017
Verified Review
Brookdale

My parents used to live here in the memory care before this community was sold to Shelby Gardens and they did not do well, they both started losing weight and I discovered that another resident was taking their food from them and they were not eating. None of the staff knew that this was going on and they did not notice the weight loss on my parents. I had to go and tell the staff who it was that was stealing their food and bring up the fact that my parents had lost a significant amount of weight because of it. I moved my parents out right after.

Read More
Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


4.0
Anonymous - Loved one of resident/client
Memory Care
August 31, 2017
Verified Review
Still Adjusting but doing well

Overall mom is doing well since moving here. She is still in an adjustment period but things are getting better. She is slowly making friends and doing activities. She is really liking the food. The staff is very good very happy and polite. The community is alway clean and well maintained. We are very happy with the care here.

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Memory Care
August 21, 2017
Verified Review
Running Smoothly Now

It was a tough adjustment at first with my mothers move to this community. She is doing well now, and everything is running smoothly now. I do feel comfortable with her move to this community, it is good place. They have a lovely staff, and they are taking good care of her. They have been great with their commutation, and I do feel comfortable talking with them. For the most part they do a good job with the cleanliness around the community. They provide good meals, and offer nice activities for the residents. The experience is going well now, and I would recommend this community.

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Anonymous - Loved one of resident/client
Memory Care
June 14, 2017
Verified Review
Father Doing Well in This Facility

I'am very pleased with this community, and my father move too it. He is doing very well. The staff is good, and they are taking good care of him, and his needs. Everything is going very well, and I have no complaints about this community. He is in good hands at this community, and I would recommend it.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Toured community
Memory Care
May 31, 2017
Verified Review
I toured!!

I took a tour of Brookdale Cordova when I was searching for a community for my loved on. The facility itself was nice and the tour guide was very friendly, I had a good tour of the place.

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
Anonymous - Loved one of resident/client
Memory Care
May 25, 2017
Verified Review
Overall everything is fine!!

My loved one has recently moved into this community and so far everything is going well for him. The staff have been accommodating to his needs the best as they possibly can and have provided him with comfort. Overall we are pleased and everything is going fine.

Read More
Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
Anonymous - Loved one of resident/client
Memory Care
April 6, 2017
Verified Review
Pleased with the care!

My parents are currently at Brookdale Cordova and it has been a good experience so far. I am pleased with the care and the fact that they made move in as easy as they could. My mother is not the biggest fan of the food. Overall we are happy that it is a nice place close to friends and family and it fits within their budget.

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Memory Care
February 18, 2017
Verified Review
A good option!

The staff at the Brookdale Cordova have been great. They are nice and friendly. The Brookdale was one of the best options from what we looked into. I would recommend this place to anyone looking, they do a great job.

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


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Frequently Asked Questions about Trustwell at Shelby Gardens Place

Trustwell at Shelby Gardens Place offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Trustwell at Shelby Gardens Place 8.7 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (901) 881-1443 to reach a resident at Trustwell at Shelby Gardens Place.

To reach a resident at Trustwell at Shelby Gardens Place call: (901) 881-1443



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.