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My Dad has been living at Shelby Gardens for 8 months now. From the moment we entered the building it felt like home. Everyone was welcoming and friendly, the facility was decorated all nice and beautiful . The day we moved my dad and they were doing happy hour for Friday. They had a band set up. Everyone was out and was enjoying themselves and dancing to the music. It was just like home for my dad and he was welcomed with open arms not only from the staff, but also the residence. I must say that I did make the best decision with moving my dad to Shelby Gardens. It has been a rough road with tries to find a place for him and I’m just so thankful that we decide to make Shelby Gardens his home away from home. I couldn’t be more grateful for the staff for them being so loving and caring to the residence that are there. Thank you Shelby Gardens!... Read more
Located just a short drive from Memphis, Trustwell at Shelby Gardens Place, proudly offers a suite of assisted living services designed to make life easy, as well as exceptional memory care for those who need it. Their private apartments are easily accessible, offering an abundance of features that provide residents with modern conveniences and design details. Staff are there when you need them to provide services like housekeeping, laundry, and transportation to appointments. Whether you prefer to socialize by enjoying laughter and conversation in the community lounge or join a community club like Coffee Club or Card Player’s Club, residents have ample opportunity to engage with one another and form lasting friendships.
To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health Care Facilities Directory.
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128 reviews8.7
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A Place for Mom has scored Trustwell at Shelby Gardens Place with 8.7 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, Trustwell at Shelby Gardens Place has 128 reviews with an average "overall experience" of 4.1 out of 5.
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The staff are really nice , the community are really nice and clean . The residents seems to be happy they all have smiles on their faces and they look so well groomed.
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I love working there. The community is very clean and pleasant. We are like family here. All of us.
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Shelby Gardens is one of the best places to work or live. The staff are very caring and compassionate.THE DIRECTOR [name removed] is an angel, everything she does is only for the better of the residents and employees. I THINK WHAT MAKES THIS PLACE STAND OUT, IS THAT everyone loves what they do here and it shows. Whenever i enter the building i am greeted with smiling faces. AND THE BUILDING IS ALWAYS VERY CLEAN. I LOVE SHELBY GARDENS PLACE.
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My aunt recently moved to Shelby Gardens Place. It has been an answer to our prayers. Special thanks to [name removed] and [name removed] in their assistance. Since my aunt has moved in I have visited her several times and participated in their many activities. But the best thing is that my aunt loves it here.
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Shelby Garden Place is a wonderful place place with a very knowledgeable and hardworking staff. The staff is very hands on and cares about each and every one of their residents! The facility is very well kept and will leave a great impression.
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[name removed] Shelby Garden Place is a wonder place to live and work.
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I cannot think of a better place for anyone's loved one than this. Every staff member is warm, communicative, invitational, caring and compassionate. This, in conjunction with the cleanliness, safety, and positive attitude that permeates the air is a recipe for the ultimate in senior care. The folks here bend over backwards to make all family members feel special and appreciated. Every human life is treated with dignity and gentleness. Finding Shelby Gardens Place was providential and continues to be a tremendous blessing in my life and my father's. Everyone who is in a position of taking care of some aspect of his life is an instrument of peace and consolation.
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I cannot think of a better place for anyone's loved one than this. Every staff member is warm, communicative, invitational, caring and compassionate. This, in conjunction with the cleanliness, safety, and positive attitude that permeates the air is a recipe for the ultimate in senior care. The folks here bend over backwards to make all family members feel special and appreciated. Every human life is treated with dignity and gentleness. Finding Shelby Gardens Place was providential and continues to be a tremendous blessing in my life and my father's. Everyone who is in a position of taking care of some aspect of his life is an instrument of peace and consolation.
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Residents are treated like a king or queen! Very clean and friendly. Can't wait to start working here!
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Loved it checked all our boxes
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nice clean no smells advised the employees care about their job and their patients ++++
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I enjoyed my tour and found the staffers to be pleasant and engaging. We ran into the director in the hall and she added well to the discussion. I liked that this property offered assisted living and memory care, but I'm concerned that it may not be affordable unless I choose memory care with a roommate.
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My parents used to live here in the memory care before this community was sold to Shelby Gardens and they did not do well, they both started losing weight and I discovered that another resident was taking their food from them and they were not eating. None of the staff knew that this was going on and they did not notice the weight loss on my parents. I had to go and tell the staff who it was that was stealing their food and bring up the fact that my parents had lost a significant amount of weight because of it. I moved my parents out right after.
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Overall mom is doing well since moving here. She is still in an adjustment period but things are getting better. She is slowly making friends and doing activities. She is really liking the food. The staff is very good very happy and polite. The community is alway clean and well maintained. We are very happy with the care here.
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It was a tough adjustment at first with my mothers move to this community. She is doing well now, and everything is running smoothly now. I do feel comfortable with her move to this community, it is good place. They have a lovely staff, and they are taking good care of her. They have been great with their commutation, and I do feel comfortable talking with them. For the most part they do a good job with the cleanliness around the community. They provide good meals, and offer nice activities for the residents. The experience is going well now, and I would recommend this community.
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I'am very pleased with this community, and my father move too it. He is doing very well. The staff is good, and they are taking good care of him, and his needs. Everything is going very well, and I have no complaints about this community. He is in good hands at this community, and I would recommend it.
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I took a tour of Brookdale Cordova when I was searching for a community for my loved on. The facility itself was nice and the tour guide was very friendly, I had a good tour of the place.
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My loved one has recently moved into this community and so far everything is going well for him. The staff have been accommodating to his needs the best as they possibly can and have provided him with comfort. Overall we are pleased and everything is going fine.
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My parents are currently at Brookdale Cordova and it has been a good experience so far. I am pleased with the care and the fact that they made move in as easy as they could. My mother is not the biggest fan of the food. Overall we are happy that it is a nice place close to friends and family and it fits within their budget.
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The staff at the Brookdale Cordova have been great. They are nice and friendly. The Brookdale was one of the best options from what we looked into. I would recommend this place to anyone looking, they do a great job.
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See what the neighborhood has to offer and what’s nearby:
Trustwell at Shelby Gardens Place offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Trustwell at Shelby Gardens Place 8.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (901) 881-1443 to reach a resident at Trustwell at Shelby Gardens Place.
To reach a resident at Trustwell at Shelby Gardens Place call: (901) 881-1443
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.