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HarborChase of Germantown

6300 Briarcrest Ave, Germantown, TN 38120
9.1
Review Score
12 reviews

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Anonymous - Child of resident/client
5.0
Very satisfied!

It is a very welcoming environment and most of the caregivers are top notch. The only complaint I really have is the weekends are always understaffed. The apartments are all VERY nice and the balcony apartments do not cost any more than window ones. My Mom has a balcony and we put a screen door on it and she keeps her door open all the time.... Read more

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About the facility HarborChase of Germantown

Enjoy unique, personalized care and big-city amenities at HarborChase of Germantown, where they offer assisted living, memory care, and respite care services. This grand, multi-story community is located just minutes from downtown Memphis and uses an all-natural, electrostatic sprayer called Viking Solutions to keep the community clean and residents safe. The culinary team uses fresh, local ingredients to create nutritious meals every day, and dedicated team members create customized care plans for each resident to enhance their overall health and independence. Here, the staff takes a holistic approach that nourishes the mind, body, and soul. That is why this community also offers a diverse list of activities, classes, clubs, and events through the Life Enrichment Program.

This community also offers world class memory care in their two memory care neighborhoods — The Sound and The Cove. The Sound is designed for those in the early stages of memory loss, while The Cove is for those in the later stages of Alzheimer’s and dementia. These small, intimate neighborhoods are staffed with highly trained and experienced caregivers who use the latest technologies and therapies to provide residents with the services and activities they need to make every day the best day ever.

State Classification

HarborChase...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
HarborChase of Germantown is a community within Harbor Retirement Associates LLC properties. See all Harbor Retirement Associates LLC communities.

Pricing for HarborChase of Germantown

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Studio
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at HarborChase of Germantown

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Amenities at HarborChase of Germantown

Health Care Services

Diabetic Care
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Meals Provided

Facility Amenities

Common areas

Indoor Common Areas

Activities

Devotional Activities Offsite
Activities On-site

Reviews
for HarborChase of Germantown

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9.1

Review Score

Review Score

12 reviews

9.1

Out of 10


5 star

75%

4 star

9%

3 star

9%

2 star

0%

1 star

9%

12 reviews

A Place for Mom has scored HarborChase of Germantown with 9.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, HarborChase of Germantown has 12 reviews with an average "overall experience" of 4.4 out of 5.

How we score communities
Cleanliness

4.3

Friendliness

4.9

Meals & Dining

4.7

Care Services

4.2

Activities

4.3

Staff

4.7

Value for Cost

4.1

1-12 of 12 reviews
Sort by

5.0
Anonymous - Child of resident/client
Assisted Living
September 9, 2024
Verified Review
Very satisfied!

It is a very welcoming environment and most of the caregivers are top notch. The only complaint I really have is the weekends are always understaffed. The apartments are all VERY nice and the balcony apartments do not cost any more than window ones. My Mom has a balcony and we put a screen door on it and she keeps her door open all the time.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

3


5.0
Neil H - Child of resident/client
Assisted Living
August 14, 2024
Verified Review
Highly recommend

Great staff and amenities Quality facility Would highly recommend

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Spouse or partner of resident/client
Assisted Living
July 31, 2024
Verified Review
Highly recommend StoryPoint Germantown

Our situation was unique-transitional between needing memory care versus assisted living. It was important that I was in residence with my spouse. The staff was accommodating of our unique status.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Memory Care
May 28, 2024
Verified Review
Recommended

My loved one is currently a resident at HarborChase of Germantown and this facility has been the perfect answer for us. I can't say enough about how good it is. The entire staff is wonderful. Based on our experience, I would recommend HarborChase of Germantown to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
Anonymous - Child of resident/client
Memory Care
May 8, 2023
Verified Review
Expensive Without Value Added

My family and loved one had an okay experience. The community made promises to us, and they didn't keep them. This was very disappointing to us. Everyone was friendly. The meals were good. Overall, we would recommend you ask lots of questions and follow up with them to make sure the promises are fulfilled.

Cleanliness

2

Friendliness

4

Meals & Dining

4

Care Services

2

Activities

No data collected

Staff

3

Value for Cost

1


5.0
Mary - Toured community
Assisted Living
February 16, 2023
Verified Review
My Tour Experience at HarborChase of Germantown

We really liked the community. It was more than we wanted to spend at the time.


4.0
anonymous - Child of resident/client
Assisted Living
October 24, 2022
Verified Review
Our families experience

The overall community is clean but our loved ones personal room is not.

Cleanliness

3

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

No data collected


5.0
Cathleen - Spouse or partner of resident/client
Memory Care
October 10, 2022
Verified Review
We would highly recommend

Our loved one was only there for a month and during his stay the staff were very very nice. The community was always clean, the staff were helpful, genuinely caring, compassionate and such. It was a wonderful facility and we would highly recommend HarborChase to families looking for a place for their loved ones. They not only were concentered for our loved one but for the families as well. Our only thing is that they said our loved one wouldn't have to move anywhere else, but they had a fall and when they came back from the hospital they weren't able to take him and he had to be moved. However we did have to pay that next months rent and they reimbursed us for everything except one day - they were very willing to work with us and were so kind.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


4.5
BB - Child of resident/client
Assisted Living
September 20, 2022
Verified Review
Excellent place for assisted living

There has been a turnover in staff. They are trying to get staff that they need. I picked this place because it was the best value for the money, it was a brand new facility, a really good location, the rooms are very nice, and they are modern and up-to -date.. The rooms are very spacious, and a good size for the money that is being paid.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Child of resident/client
Assisted Living
August 31, 2022
Verified Review
Great Place for Parents

I think HarborChase of Germantown is great. They're very approachable and seem to take very good care of my parents. They're easy to get in contact with since I live at a distance. And my parents seem to be happy with the services there. I haven't had any complaints, and my parents seem to be doing pretty well!


1.0
Susan - Toured community
Assisted Living
August 15, 2022
Verified Review
Tour of HarborChase

I toured HarborChase of Germantown; it was a bad experience. The lady who was supposed to be there wasn't there and she had this gentleman facilitate our tour. He couldn't answer any questions and he didn't have the packet of information. He also couldn't show us any of the rooms, so he just showed us common areas and the dining hall. No one called me back so I didn't like it at all. It was not a good experience. He couldn't answer anything; he just kept saying, "I don't know the answer to that, I'll have ask to ask her." - but she never called back.


5.0
anonymous - Child of resident/client
Memory Care
June 30, 2021
Verified Review
A beautiful and safe place for our loved one

The activities are limited but they do still have exercise classes and board games. We would recommend this community, it is beautiful it feels like a resort.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


Neighborhood around HarborChase of Germantown

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Frequently Asked Questions about HarborChase of Germantown

HarborChase of Germantown offers 1 Bedroom, 2 Bedrooms, Studio and Semi-Private. Learn more.

A Place for Mom has scored HarborChase of Germantown 9.1 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (901) 250-5931 to reach a resident at HarborChase of Germantown.

To reach a resident at HarborChase of Germantown call: (901) 250-5931



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.