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Facility is 1st class; clean and safe. Food is very good, serve too much on each plate(a lot wasted). Management staff(office, nursing) is responsive to issues. [name removed] (activities director) is awesome!... Read more
Enjoy unique, personalized care and big-city amenities at HarborChase of Germantown, where they offer assisted living, memory care, and respite care services. This grand, multi-story community is located just minutes from downtown Memphis and uses an all-natural, electrostatic sprayer called Viking Solutions to keep the community clean and residents safe. The culinary team uses fresh, local ingredients to create nutritious meals every day, and dedicated team members create customized care plans for each resident to enhance their overall health and independence. Here, the staff takes a holistic approach that nourishes the mind, body, and soul. That is why this community also offers a diverse list of activities, classes, clubs, and events through the Life Enrichment Program.
This community also offers world class memory care in their two memory care neighborhoods — The Sound and The Cove. The Sound is designed for those in the early stages of memory loss, while The Cove is for those in the later stages of Alzheimer’s and dementia. These small, intimate neighborhoods are staffed with highly trained and experienced caregivers who use the latest technologies and therapies to provide residents with the services and activities they need to make every day the best day ever.
HarborChase...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.6
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19 reviews9.6
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A Place for Mom has scored HarborChase of Germantown with 9.6 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, HarborChase of Germantown has 19 reviews with an average "overall experience" of 4.6 out of 5.
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Facility is 1st class; clean and safe. Food is very good, serve too much on each plate(a lot wasted). Management staff(office, nursing) is responsive to issues. [name removed] (activities director) is awesome!
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I love living here, It's well taken care of. The people that manage this place are always helpful polite and smiling. I'm very happy here!
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I love StoryPoint!!
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I love StoryPoint because it is a wonderful place to live and the staff as kind and loving.
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We highly recommend Story Point! The staff nurse and caretakers are excellent! The building is beautiful. The activity director is the best and the food is very good. Knowing that our further is in such loving, supportive community brings us incredible comfort.
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I love the place because it has nice people clean and the staff are friendly and professional.
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I like the place because everyone is nice and helpful.
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It is a very welcoming environment and most of the caregivers are top notch. The only complaint I really have is the weekends are always understaffed. The apartments are all VERY nice and the balcony apartments do not cost any more than window ones. My Mom has a balcony and we put a screen door on it and she keeps her door open all the time.
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Great staff and amenities Quality facility Would highly recommend
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Our situation was unique-transitional between needing memory care versus assisted living. It was important that I was in residence with my spouse. The staff was accommodating of our unique status.
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My loved one is currently a resident at HarborChase of Germantown and this facility has been the perfect answer for us. I can't say enough about how good it is. The entire staff is wonderful. Based on our experience, I would recommend HarborChase of Germantown to others.
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My family and loved one had an okay experience. The community made promises to us, and they didn't keep them. This was very disappointing to us. Everyone was friendly. The meals were good. Overall, we would recommend you ask lots of questions and follow up with them to make sure the promises are fulfilled.
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We really liked the community. It was more than we wanted to spend at the time.
The overall community is clean but our loved ones personal room is not.
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Our loved one was only there for a month and during his stay the staff were very very nice. The community was always clean, the staff were helpful, genuinely caring, compassionate and such. It was a wonderful facility and we would highly recommend HarborChase to families looking for a place for their loved ones. They not only were concentered for our loved one but for the families as well. Our only thing is that they said our loved one wouldn't have to move anywhere else, but they had a fall and when they came back from the hospital they weren't able to take him and he had to be moved. However we did have to pay that next months rent and they reimbursed us for everything except one day - they were very willing to work with us and were so kind.
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There has been a turnover in staff. They are trying to get staff that they need. I picked this place because it was the best value for the money, it was a brand new facility, a really good location, the rooms are very nice, and they are modern and up-to -date.. The rooms are very spacious, and a good size for the money that is being paid.
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I think HarborChase of Germantown is great. They're very approachable and seem to take very good care of my parents. They're easy to get in contact with since I live at a distance. And my parents seem to be happy with the services there. I haven't had any complaints, and my parents seem to be doing pretty well!
I toured HarborChase of Germantown; it was a bad experience. The lady who was supposed to be there wasn't there and she had this gentleman facilitate our tour. He couldn't answer any questions and he didn't have the packet of information. He also couldn't show us any of the rooms, so he just showed us common areas and the dining hall. No one called me back so I didn't like it at all. It was not a good experience. He couldn't answer anything; he just kept saying, "I don't know the answer to that, I'll have ask to ask her." - but she never called back.
The activities are limited but they do still have exercise classes and board games. We would recommend this community, it is beautiful it feels like a resort.
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See what the neighborhood has to offer and what’s nearby:
HarborChase of Germantown offers 1 Bedroom, 2 Bedrooms, Studio and Semi-Private. Learn more.
A Place for Mom has scored HarborChase of Germantown 9.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (901) 250-5931 to reach a resident at HarborChase of Germantown.
To reach a resident at HarborChase of Germantown call: (901) 250-5931
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.