Foxbridge Assisted Living and Memory Care

The 3-11 pm shift is very good and do their best to care for my mom. I sense they are short staffed. It is a very difficult job. I don’t know the morning crew, except [name removed], and she is great!!! The lady that cuts hair has not responded to my phone call two weeks ago.

I give them a 5 on all categories. Foxbridge is a wonderful place. The staff are very understanding and very compassionate not only about the person living there, but the family as well. The nursing staff where my mother is are all so sweet.

I think that Foxbridge could be a good fit for those whose family members can visit on a weekly basis.

I would recommend it to others, the only thing l didn't agree with was l paid for the month for my Dad room and board and care of over $[removed] on the 1st of the month and my Dad passed away on the 6th and none of my money was refunded l didn't think that was right or fair.

The staff was kind and caring. They did appear to be short-staffed at times. That's why I rated it as a 3. Some of the buildings were a bit worn, but they were remodeling one cottage at a time. The food was quite good. Activities were good. Business office was helpful with questions. The rate was fair.

My husband is living at the facility and he loves all the staff there. When I visit him the staff is always friendly and professional. I think we made the right choice. Giving God all the praises.

We give them 5 stars because they were good to Mom and I would recommend them. What really stood out to us about Foxbridge Assisted Living was the triendliness of the staff

I was very pleased with the staff at Foxbridge Assisted Living and Memory Care from the moment they visited my house and interviewed my mother. I knew right away that Foxbridge was going to be an excellent fit for us. Everybody has been extremely helpful and supportive of our family each time that we have visited. If there were room for improvement, it would have to be communication. Mostly with the business office. We had to call several times to make sure that they started starting the payment process. Once we got nurse [name removed] phone number, we were able to rest a little bit. I have started to recommend Foxbridge other people who are looking at Assisted Living Facilities.

Overall, Foxbridge is ok and cheaper than most places. But I was able to move my husband to the Veterans Home in Oxford-- and that is so much better. I would tell others looking that they should spend some time in the cottage that their family member will be placed in. There are big differences. I would recommend them ONLY to people who are mostly concerned about the cost of memory care.

They should not have taken my loved one due to not being a good candidate for the Level Cottage care - (they placed my loved one in the Memory Care Cottage). My loved one could not walk, but my loved one's mind is really good. It was not really the right choice, but my loved one did not want to go to a Nursing Home. My loved one needed more skilled nursing care than they were staffed to handle and the night staff was awful to my loved one. I believe that my loved one should not have chosen this place.

My loved one is a resident at Foxbridge Assisted Living and Memory Care. I'm not sure if I could recommend the facility at this point.

Sometimes hard to get any answers. They won't allow to have hearing devices plugged up to charge. It helps patient anxiety if they can hear and communicate with staff. They should know that being a memory care unit.

My dad's room was always clean! The staff was always very willing to help and strive to do what was best for my dad.Overall, I was very satisfied with this facility. The assisted-living area is clean, updated, and cherry. The memory care unit was older. The carpet needed to be replaced. Immediately. When I toured the facility, they did not show me the memory care unit because it was further from the office. They told me that all of the units were the same and I took their word. I was a little shocked to see the condition of the carpet . The staff made an effort to keep everything clean and we're willing to do anything I ask. When we called in hospice, they worked very closely with them. They always treated me with respect and most importantly they treated my dad with respect and dignity.

The staff do a great job at creating a community. They are very patient and care about their residents. I would recommend Foxbridge to others looking.

My loved one is currently a resident at Foxbridge Assisted Living and Memory Care. Everything has been just wonderful for her so far at this facility. The cleanliness and friendliness are great. The staff is awesome! You always feel like family and at home. The care services and value for cost are also great. I would absolutely, for sure, certainly recommend Foxbridge Assisted Living and Memory Care to others!

Efficient locked gated community. Landscaping is beautiful. Sidewalks everywhere which makes it a wonderful place to get out and walk with seating sprinkled throughout for sitting down to talk and visit or rest. The cottages are clean and immaculate. Very lovely, peaceful community. The Director [name removed], DON [name removed], and nursing staff are superb.

Foxbridge Memory Care is the BEST memory care facility is Memphis. My mom had Dementia and when I looked into Foxbridge and stepped foot in the entry of the facility it felt very warm, friendly, and caring. It felt like home. My mom loved everyone who took care of her. The staff was top notch and so warm and caring. My mom had Celeic and could eat certain foods. The cook always made her food special for her to eat. I, 100% recommend Foxbridge to anyone who is looking for exceptional care for their loved ones. Foxbridge is a warm, friendly, loving and caring environment!!!

The neighborhood looks bad when you are driving to the facility. There is a welding shop across the street, and there are always lots of trucks and vehicles parked in the yard and on the street. The facility itself is landscaped nicely with a pond and fountain and flowers and trees. There are five or six cottages with differing levels of care that are self-contained. But there are some services that require the residents to leave their building to participate in things like Sunday worship service, or haircuts, etc. Because the Cottages are only about half filled, the nurse is shared with another Cottage or two. This can make finding the nurse difficult at times. Also, there was an underground water leak under the sidewalk to the South entrance to our cottage. When my loved ones moved in, it was always wet, and since it was only slope, it was dangerous. Now, 2 1/2 months later It may have been fixed, but the sidewalk has not been repaired, and it is still not usable. I'm not sure if I would recommend this facility to others. They have tried to accommodate us, but we have been disappointed in several ways.

The price is better than most similar facilities. Most staff members are very friendly but may not be as attentive as you'd like. Visit often and at different times and get to know the staff. The main activity that I observed was watching old tv programs.