Traditions of Cross Keys

Safe unit, plenty of attention, wonderful garden, adequate staffing clean odor free environment, family considered, secure, doctor available as needed.

The staff are attentive. They seem to be caring towards the clients. They have activities daily in the day room. They watch television together, and have different community events. They provide tactile stimulation in the form of puzzles and crayons and coloring books. Recently they had a sparkling wine and cheese event in the afternoon.

Just a note on the ratings - I tend to reserve 5's for exceptional and perfect, but they've done a great job here, and I would definitely recommend them. It's been a really good experience. It's a small community, so you get a lot more extra care and attention. Every single worker knows everybody by first name. If you as a family member have a request, they immediately without any questions do as you asked. I appreciate their overall kindness, including to my young children when we come to visit. My loved one's room is always clean. They've modernized the facility, and they continue to do so, so it feels clean and fresh. You don't get a pit in your stomach like with some other older, outdated communities. When you walk in the lobby, it's all newer décor and flooring. And that was important. to us. The value in assisted living has been good, although I'm not sure about if we have to transition our loved one to memory care. To their credit, he has declined a bit since his original assessment, but they have not upped the cost for the increased care they provide to him.

This location is not somewhere you want to put your loved ones AT ALL !!

Put your loved one in traditions without hesitation. Communication between the staff and our family was excellent and they kept us well informed and up to date

We chose Traditions of Cross Keys because the layout was bright and airy, they have a gorgeous central court yard with a walk way, and everyone here also seemed very kind and happy. From the director to the food servers, they are all polite, courteous, and cheerful. They are definitely trying their best given the circumstances and I think they have a done a great job. I definitely think we chose the right place and I would recommend them.

I would highly recommend this community. They are friendly, clean atmosphere. It was all in all a good experience.

They were very friendly. There were staffing issues due to the pandemic.

The facility, staff and environment of the site were/are fantastic!! Very clean, well maintained with a wonderful homey feel to it. [Names removed] and the rest of the staff are the best!! They treated and cared for my mother like she was their own mom. The sincerity, compassion and willingness to go the extra mile was present and demonstrated on an ongoing basis. I consider them now my family as well!!!!

The staff at Traditions is like family to our mom and all of us. The level of service and care was extraordinary. One of the most difficult decisions of our life turned out to be one of the best! Love you all.

My family and I could not be happier with Traditions Of Cross Keys ! The staff go above and beyond and we could not ask for more. The love, thoughtfulness, and attention to details has this place rising above all of the facilities. We fell blessed to know that the staff- all of them- are so wonderful! It starts at the top and this is certainly the case here. [Names removed] have such wonderful relationships with their staff, residents and families of residents that it's not surprising that they hire people with the same level of integrity, sympathy and care. Whether it is cleaning, cooking or caring for our loved ones, they put forth the best effort. Again, this place is such a blessing to us!

The facility, staff and environment of the site were/are fantastic! Very clean, well maintained with a wonderful homey feel to it. [Names removed] and the rest of the staff are the best!! They treated and cared for my mother like she was their own mom. The sincerity, compassion and willingness to go the extra mile was present and demonstrated on an ongoing basis. I consider them my family as well!!!!

My mom lives in this community. She seems very happy. The staff, especially [name removed], have gone above and beyond to assist us with any issues that due to COVID-19, we could not handle. All of these issues were handled with kindness and a smile. We cannot say enough good things.

After an extensive and thorough search for a place to take care of Mom, we found Traditions Of Cross Keys. From the first visit and interview we knew this was the place for her...and we were right! My mother is now being helped by a thoughtful and loving staff; they take care of her and keep us updated on her status. COVID19 has made things difficult for all of us, but we are glad we have this wonderful group watch over her. Traditions of Cross Keys team, we thank you!

My mother has been an AL resident for a year and a half and our family has been so pleased with her care. The staff has always been true to the mission of treating residents like family. I believe that the success of a community like Traditions begins with its leadership and from [names removed] and the rest of the staff. We constantly feel confident that my mother is safe, happy, and well cared for.

My mom moved into Traditions almost 2 years ago and absolutely loves it there after being very difficult for the first few months. The staff is very caring, loving and supportive. The staff is always thinking outside the box on ways to engage the community, most especially during the past few difficult months where residents have had to quarantine in their rooms. My mom will tell everyone that she was very mad at me for putting her there, but is so glad that I did as she loves everyone there and is very happy.

My mom feels safe and loves the staff that work there Many activities available and very clean environment

I really like the place. It was small but felt like a home instead of an institution.