Traditions of Cross Keys

This is my mother’s 3rd Assisted Living facility. It’s not easy for seniors to move and to change, but Traditions makes it as easy as possible. Lots of pleasant, responsive staff, loads of activities and entertainment, and day trips to stores to keep mom happy. Gentle transition to secure unit if needed and hospice services as required. Mom is living out her days in my neighborhood, close to her kids and grandkids, and great grandkids, who all visit regularly. She can remain safe, secure, and cared for while we can work, travel, and care for our families too. Overall, a good fit!

Staff was very helpful and flexible. They provided good care for my father-in-law. The room was large and comfortable. The administration staff was wonderful to work with. I was pleased with the facility,

My Mom has had a great experience. She is in the memory care unity and [name removed] has been amazing to not only her but the family and has worked with us to guide her into her new residence. We really appreciate the time she spent with us and wanted to thank her for those efforts. The staff has been kind and helpful and [name removed] walked us through all the specifics and has always been there to guide us and answer any questions. We highly recommend Traditions.

Traditions of crosskeys is a wonderful place for assistant living small and very personal place! Everyone is so friendly! My uncle is being very well taking care of they make sure he has everything he needs! I love it! And my uncle loves it! The place is awesome!

All of the above are 5 Traditions at Cross Keys was a great place.. There was a small adjustment to settling in because 1st roommate was hiding my mother's things. Staff was very helpful resolving issues until they could find another room. The woman had some dementia issues. She thought everything was hers, but my mother had all her faculties and was unhappy. But moving my mother solved the issues. She was in the facility for four months before passing. Knowing that her time was very short, my entire family wanted to visit on Christmas Day to sing and pray with her, the staff made all the arrangements. My mother passed that evening and we knew we were blessed to have such a caring staff helping her through her last days.

It's small and personalized. Very homey. There's always room for improvement for everyone.

My loved one was previously a resident at Traditions of Cross Keys and it was a great experience for her at this facility. I could not have been any happier with the experience. The people still, to this day, when I go visit or if they see me out it's like family. I recommend Traditions of Cross Keys to anyone that I talk to who needs that type of service.

The director [name removed] was always available to speak to me about any concerns. [name removed] was also always willing to help me understand the billing etc. The staff helped me handle my sister's LTC insurance; the aides were helpful and friendly and seemed to really care about my sister.

The memory care director took an interest in both my parents , even though only 1 parent was memory care. Different activities and staff ratios for memory care residents that are appropriate for their declining mental status. The staff works with families from completing the paperwork to offering support groups for dementia care. The staff at this facility truely cares and wants what is best for each resident. They check in regularly to make sure the transition is as smooth as possible. Love that there is on-site physical and occupational therapy.

My mom has been at Tradtions for awhile now and is doing so well. She is happy and the care from everyone is superb. I highly recommend to anyone who is need of a nice, clean and caring community to go and visit.

Traditions is an absolutely wonderful facility ! They provide the utmost dedicated care to all of their residents. Staff treat their residents like family and are very accommodating to all needs ! All departments in the building work meticulously together with a kind a genuine attitude!

I selected Traditions for the amount of staff I saw , how friendly everyone was and the amount of activities available. It was less expensive with more to offer than some other memory care facilities.

I highly recommend it. We picked this community, because it is a small and personalized with a homey atmosphere.

I love that my mom is cared for like family and she says she should have moved in years ago..she has lots of friends and staff that love and care for her. Mom recently was away for a bit but when she returned she welcomed back by her family and friends…I am not sure who was smiling more

My mom has been a resident in the assisted living section of Traditions of Crosskeys for a little over 2 and half years. We chose this place because of the size. We felt it would be an easy place for mom to find her way around. The staff here has been very nice to our mom and to us. The directors and nurses are always there to answer any questions or concerns. I would say most if not all the staff knows mom by her first name. The diningroom staff even knows what she likes and dislikes. Mom truly is happy there. She has made friends, even if she doesn't remember their names. Enjoys the activities they have. There is a very nice hairdresser, that does a really nice haircut, perms and coloring. I enjoy visiting mom there, I'm even allowed to bring our very friendly family dog with me to visit. There are a few of the other residents that like visiting with our dog as well. All in all Traditions of Crosskeys is a great place that offers a lot to their residents!

A very difficult decision to move Mom to assisted living, but also the best decision I made. She's safe, cared for and eats better now than before. She is finally beginning to participate in activities, which are many. 5 months here, so far..so good!

We love this place for our mother. If Staff is very kind and very efficient. Would recommend this place. Very clean. Would recommend this place for your family loved ones. Very easy to get to. Love the ice cream socials. And the wine and cheese parties.

My loved one is currently a resident at Traditions of Cross Keys. The staff are extremely friendly and dedicated to making our loved one comfortable and safe. They have made this terrible situation a little less painful for me. My loved one is bed ridden, so I can't honestly give a rating on the activities.

Sales and Marketing Director [name removed], Memory Care Director [name removed, and the Business Office Director [name removed] - All of them were extremely helpful, knowledgeable and accessible. I have not eaten here myself so that is hard to rate. The activities all look great, but unfortunately due to my loved ones dementia she does not participate in them.

My family and loved one had a wonderful experience with Traditions of Cross Keys. The staff are always available when the family has a question or issue. They are quick to answer our questions, and make sure we understand the reasons. The staff are kind and caring to the residents and family members. Everyone is very friendly. We would recommend the community to others for their loved ones.