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Was not always able to have a diabetic diet available for my dad. Some staff super helpful and some not so much. Had medication missing. Overall would recommend The Willow based off of our experience.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.6
Review Score
Review Score
18 reviews8.6
Out of 10
5 star
56%
4 star
28%
3 star
12%
2 star
6%
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A Place for Mom has scored The Willow with 8.6 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Willow has 18 reviews with an average "overall experience" of 4.3 out of 5.
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Was not always able to have a diabetic diet available for my dad. Some staff super helpful and some not so much. Had medication missing. Overall would recommend The Willow based off of our experience.
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The staff is very friendly and works on keeping everyone involved. They have monthly meeting with the residents plus keeps love ones involved. They have events for both love ones and residents to attend together.
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I found the staff to be very friendly and accommodating!! Room sizes and amenities offered are very nice.
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Our family had an in person tour with The Willows - was a no for use because accessing amenities requires daily use of the elevator. Example - activities on 2nd floor and dining services on 3rd floor. My mother has Alzheimer's and becomes disoriented easy and can't use an elevator independently. The home also had an odor which I smell in long-term care. Definitely a turn off
Our family had an in person tour and we thought it was a very good tour experience, all of the staff members we met with were incredibly friendly and nice.
I provide therapy at facility for a little over a month now and from the moment I walked through the doors I’ve been nothing but impressed with the facility. There is so much life in the building! It’s amazing seeing how happy the Residents are and the amount of residents who participate in all the great activites that the Willow provides. The staff is warm and welcoming as well as very knowledgeable and knows each resident personally. If I have any questions about a resident the care staff is able answer with great detail. Those questions range from where their room is, to what their personality is, and to how they physically function. The facility is beautiful , clean and easy to navigate! I would recommend this facility to any family!
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We aren't sure of all the activities they have for the residents but we do know our loved ones participates in a lot of them. They are short staffed like a lot of other places right now which is why we gave a little lower stars on the care services, however based on the experience we have had so far we would recommend this community to other families.
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I toured The Willow and I didn't really care for it. They didn't make a lasting impression. We chose another community because The Willow just wasn't a good fit for my mom.
We have been super pleased with The Willow's so far, the staff have been very accommodating and willing to work with us financially. Our loved one is very happy with the meals and dining services, every time we call her or visit in person she just raves about the food. Based on our experience so far with The Willow's we would recommend them to other families.
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My loved one is a pretty happy camper. It’s a very accommodating place. The staff goes out of their way to assist and help, not only the residents but the families as well. He has a beautiful room. So far he enjoys the other residents and has gotten to know them quickly. He has been invited to get involved. He tells me he already feels a part of the place. So I’m just thrilled that he’s there. It’s newer looking and fresh. I can’t say enough about how inviting it is.
The WIllow community is very good and the value is about right. The care services are good, and our loved one says she is always busy because of all the activities they offer. Our loved one seems happy with the food, she has had no complaints as of yet.
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This place is very positive. They are very friendly here. I have only positive things to say about this community. My overall rating of this property is 5 stars. I rate the Cleanliness 5 stars, I rate the Friendliness 5 stars, I rate the Value 5 stars, I rate the Care Services 5 stars, and I also rate the Activities 5 stars. I have not had any issues with this community, and I have nothing negative to say about it. 5 Stars.
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I did not schedule a tour here, only because my uncle had lived at Willow Lane for almost six years. Lots of activities and outings to take advantage of. The staff has always been very friendly & helpful if we needed anything. Very clean and does not take long to know everyone's name. His room was large. Lots of room to move around. Would recommend to families. Would have liked a courtyard for nice days.
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He has been there for 14 months and we have no complaints ! They are constantly updating the facility, have added a wheelchair bus and have wonderful family events with great food and entertainment!!
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My mother had her own apartment about an hour's drive from our home. She insisted on driving for her groceries as well as other small tasks and she has macular degeneration. Finally, after a small fender bender, she gave us her keys and we started our hunt for a place. I saw the advertisement for "A Place For Mom" and our troubles seemed to melt away. We looked at several places, took my mother to see them, and we all chose "The Village At Willow Lane". Mom takes part in many activities and has many friends. She often says how happy she is and what good care she is getting. At 91 she still can enjoy some independence without worrying about cleaning and cooking. I am very much at peace knowing my mother is safe and secure.
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I think it's great! The workers really seem to take their jobs very seriously and do a great job looking after everyone. It's clean, the staff are friendly, and they take care of any issues I bring up with them immediately. The only complaint I have is that since the building only has 1 elevator it can get backed up during meal times.
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Spacious common ares and living areas. Very nice staff. Affordable and comfortable.
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Visited. Nice and new. Little concerned about cost with levels of care.
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See what the neighborhood has to offer and what’s nearby:
The Willow offers Studio and Semi-Private. Learn more.
A Place for Mom has scored The Willow 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (610) 421-8100 to reach a resident at The Willow.
To reach a resident at The Willow call: (610) 421-8100
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.