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The Westmark

9505 Fredericksburg Road, San Antonio, TX 78240
9.5
Review Score
102 reviews

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Anonymous - Sibling of resident/client
5.0
The Westmark Senior Living review

What we really like about The Westmark Senior Living is that they really make our loved one feel at home and we would recommend them to other families who may need a place for their loved ones... Read more

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About the facility The Westmark

Retirement is the time to indulge yourself and re-ignite some of those passions that got left by the wayside throughout the years. Our community, located in a quiet residential neighborhood just 20 minutes from the historic and culture-rich downtown of San Antonio, Texas, offers assisted living and Alzheimer’s and dementia care services. When you join us here, we’ll help you live your best life.

As an assisted living resident, you can stay wonderfully independent and active while receiving the daily personal assistance you need. Should your needs change over time, and you require memory care, you have the security of knowing you can remain here, in your home, without leaving behind familiar surroundings and close friendships. And you and your family can have peace of mind knowing our staff is on-site 24 hours a day, seven days a week.

As an assisted living resident, you can enjoy all of the cultural, entertainment, dining and sporting events that San Antonio is known for. There’s plenty to enjoy right here at home, too. If you prefer quiet time, relax in our courtyard, read a book in the library or work on crafts in the activity room. When you feel a bit more social, we...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Westmark is a community within SilverPoint Senior Living properties. See all SilverPoint Senior Living communities.

Pricing for The Westmark

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at The Westmark

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9
Nov
Sun
10
Nov
Mon
11
Nov
Tue
12
Nov
Wed
13
Nov

Amenities at The Westmark

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Kosher
Low / No Sodium
Vegetarian
Anytime Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available

Pets

Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Private Bath
Outdoor Common Areas
Indoor Common Areas

Recreational areas

Arts and Crafts Center
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

Spanish

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Protestant Services
Catholic Services

Reviews
for The Westmark

Write a Review

9.5

Review Score

Review Score

102 reviews

9.5

Out of 10


5 star

42%

4 star

33%

3 star

21%

2 star

1%

1 star

5%

102 reviews

A Place for Mom has scored The Westmark with 9.5 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, The Westmark has 102 reviews with an average "overall experience" of 4 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.2

Meals & Dining

4.4

Care Services

4.0

Activities

3.9

Staff

4.7

Value for Cost

3.9

81-100 of 102 reviews
Sort by

5.0
Anonymous - Toured community
Memory Care
July 15, 2014
Verified Review
This is also a very nice co...

This is also a very nice complex, although a little older it is still in very good shape and the people are very friendly and helpful. This is within the budget and I think is going to be my mother's home for at least a few years.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
JG - Loved one of resident/client
Memory Care
July 1, 2014
Verified Review
Nice place, overall

My loved one really seems to be enjoying herself at Emeritus at Woodbridge Estates. It's a nice looking community, the staff all seem very friendly, and they've got some nice amenities! She's said they do a good job with the food, good quality and good variety. I would like to see them have a bit more going on in terms of activities, though.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

3

Value for Cost

4


3.0
Anonymous - Toured community
Memory Care
June 28, 2014
Verified Review
Staff was very nice but it ...

Staff was very nice but it felt like a rehab or nursing home. Furniture in common areas looked a bit old

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


1.0
Anonymous - Loved one of resident/client
Memory Care
June 26, 2014
Very Negative

We had a very negative experience with this community. Our loved one is no longer there.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from The Westmark

July 24, 2014

We are sorry to hear that your experience with us did not meet your expectations. We would like to address your concerns regarding your loved one’s stay with us, but to do so, we need more information. We invite you to reach out to our community management team to voice your concerns, or we also offer our open, anonymous Ethics First program which can be reached at www.emeritus.com/ethics.


5.0
Anonymous - Loved one of resident/client
Memory Care
May 15, 2014
Verified Review
Good Place

I haven’t seen a lot of the activities, but I’m comfortable enough with the place that I’d rate it a five too. I haven’t had any trouble finding parking. I think the food should be a four though. There haven’t been any concerns with the laundry service.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Memory Care
March 26, 2014
Verified Review
Never gave up!

My advisor didn't give up on me even when I had just about given up finding the right place!

Cleanliness

4

Friendliness

3

Care Services

4.5

Activities

4

Value for Cost

4


5.0
Family Member - Loved one of resident/client
Memory Care
March 7, 2014
Verified Review
She is very happy, she likes the way they treat her.

She is very happy, she likes the way they treat her. They help her when she needs it. There haven't been any complaints. The director contacts me if there is an issue.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
Anonymous - Toured community
Memory Care
February 26, 2014
Verified Review
A little antiquated, but ha...

A little antiquated, but has nice amenities, such as a beautiful courtyard, lovely dining area and friendly staff! Did notice some musty smells in this facility.

Cleanliness

3

Friendliness

4

Care Services

3

Activities

3

Value for Cost

3


4.0
John - Loved one of resident/client
Memory Care
January 9, 2014
Verified Review
Feels like Home!

Really like the staff! They have a true interest in my fathers stay there and everyone is anxious to help. The facility feels like home, even nicer than dads home. Dad like the food and he has made friends from the first day there. I highly recommend!

Cleanliness

4

Friendliness

5

Care Services

3.5

Activities

4

Value for Cost

4


4.0
Daughter - Loved one of resident/client
Memory Care
January 3, 2014
Verified Review
Very Accessible

I like the fact that it is not real big and multi-level, it's just one level and easy to get around. Everything is pretty accessible. My father is there and he is doing pretty well, started there in September and he's getting more used to it. We liked that it was close to the medical center.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5


4.0
Dale - Loved one of resident/client
Memory Care
December 18, 2013
Verified Review
My Dad

We chose Woodbridge for the following reasons: - proximity to us - the cost - they had more than one opening so there was some flexibility with which room Dad would have - they were the most helpful with additional information that wasn't directly related to their facility Now that Dad has been there for over a week and we have stopped by at a variety of times to visit Dad and drop off various items; we can give this review. The only surprises at move-in, were we didn't realize all that we needed to provide (bed, bedding, any additional furniture, bathroom supplies, towels, etc.) The staff is attentive to the residents. He seems content and has only hinted once about leaving when he asked me if I had my car...

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Daughter - Loved one of resident/client
Memory Care
November 12, 2013
Verified Review
Good So Far

The value is really good. There is a base price and an additional charge for care and the care has been pretty good. I haven't had any issues. I don't think dad's done a lot of the activities because he spends most of his time going to dialysis. They've got all the activities posted on the board but most of them are during his dialysis days and then he need rest in between. It's been pretty good. The only issue was trying to get him to the dialysis appointments. They said they could take him there in the interview but then they said it became too much time, especially on the days when they take the other residents to Walmart.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
October 29, 2013
Verified Review
Great staff. Every person I...

Great staff. Every person I encountered was friendly. The person who runs the Memory Care, Mary, obviously cares for the residents. Like that many resident's doors are open. Like the activities and interaction. This would be a possible option for us.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
A Place For Mom Customer - Toured community
Memory Care
October 7, 2013
Verified Review
I loved this location and e...

I loved this location and everything it had to offer. I have decided to take my aunt into my home until i can save enough of her pension and ss for a few months until i can afford all her expenses and move her unto The Woodbridge Estates. Allison at Woodbridge was a real sweetheart. I do plan on making my aunts future home at Woodbridge Estates.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
Donna - Loved one of resident/client
Memory Care
September 4, 2013
Verified Review
Poor Care

I'm only going by the person I have in there; the care is a 2. Their medication, the way they manage it, is very poor. The individual in there, he had a hernia and he did their help line and they were slow to respond. He had to call a family member to come take him to the hospital before they responded so that's not really that great. Those are two things that I've been concerned about. Everybody seems semi-happy. All the patients are out and about. They're not kept in their rooms or anything.

Cleanliness

4

Friendliness

3

Care Services

2

Activities

2

Value for Cost

5


3.0
A Place For Mom Customer - Toured community
Memory Care
April 23, 2013
Verified Review
This was our first place to visit. I ...

This was our first place to visit. I loved the doors! but the small studio was really small for the price. 1700 plus whatever fees will be added on. I could tell the tour guide was good with the patients but she didnt know a whole lot about the rates because she was not exactly the sales person and that was ok. But we got a lot of information we don't need because we didn't really talk much about my grandmas situtation. I liked the grounds and the 'happy hour' but she doesn't drink so that is not important.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


0.5
anonymous - Loved one of resident/client
Memory Care
March 28, 2013
Verified Review
poor service

My mother lived in this facility for a couple of months. Promises were made and no follow through. No accountability by management. Apologies were abundant but did not take good care of my mother.

Cleanliness

3

Friendliness

3

Care Services

0.5

Activities

0.5

Value for Cost

0.5


3.0
anonymous - Loved one of resident/client
Memory Care
March 27, 2013
Verified Review
Not what I expected

The facility was clean and in good repair. The dining room was inviting and the meal we had during tour revealed good quality food. The administrative staff were knowledgeable and caring I found that outings were minimal. The staffing, especially at night was not as presented. There were sometimes only two caregivers for the 50 or 60 patients. There were others on the list, but they did not help with such things as wheelchair transfer and getting residents to dinner. This made it difficult for residents to get the care they needed. I waited with my father for 1 hour when he had fallen, did not get a response using his necklace monitor. Have to wonder what would have happened if I had not been there to wait with him. They wrote good care plans, had intentions to follow through with them, but did not have the staff to do so.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 28, 2012
Verified Review
Very close to business where Dad coul...

Very close to business where Dad could get beer and cigarettes.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 26, 2012
Verified Review
South of I-10

South of I-10

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


Viewing 81-100 out of 102 reviews

Neighborhood around The Westmark

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Westmark

The Westmark offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored The Westmark 9.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 816-3738 to reach a resident at The Westmark.

To reach a resident at The Westmark call: (210) 816-3738



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.