The Westmark

I did a video tour with [Removed]. This is a lovely and well-managed community. Lots of friendly volunteers, employees and clients. Lovely, spacious courtyard with garden, gazebo and BBQ grill. [Removed] is very professional, knowledgeable, compassionate and understanding. She is helping me navigate my mother's situation to get her placed here.

My Mom lives here currently. The staff is very responsive when we call or if we message them about any problems we have. It’s greatly appreciated. My Mom really likes one of the cooks there and the food they make is well-balanced. There aren’t a lot of options to choose from though, which is something I wish they could do a little differently. I think it would be nice if they could ask the residents what they’d like to eat or if they have special requests for things. The dinners are typically really light and lunches are a little bit heavier and I think it would be nice if they offered something a little heavier for dinner too in case someone wasn’t able to eat lunch. I also think it would be nice if there were more events and outings for the residents but that’s something they’re working on. All in all, I think they’re a good place and I would recommend them.

Mom is loving this community they have lots of daily activities she can enjoy. She seems to like the staff and they are pleasant to her. They come in and clean 1x a week and I just wished they could pick up a little more on her dining room table like old newspapers and such. They good 3 meals a day and it seems to be good and she likes meeting friends over food. The grounds are nice and kept up. I would recommend this community.

When I toured this community I didn't get that great vibe feeling it was to much like a traditional nursing home. Not lively at all. It needed updating it was kind of bland. It was nice and clean. The staff answered all my questions. What I observed was it needed more staff and they were lacking activities.

This community does offer some daily activities and the staff have been encouraging my in laws to participate in some of them. The staff are doing everything they can to help them adjust to living here. They like the food and they take good care of the community inside and out. This community did work with us financially and I would recommend it.

I have no complaints of how things went during my tour of this community. The staff where on time to our appointment and made sure to answer any questions I had for them. The property was clean and they had a lot of great amenities available to all of the residents. It was just not the right location for my mom in the end decision.

We toured this community for the care for my husband. We liked the staff who were able to assist us with the information that is needed. We were happy to see that they offer a lot of nice activities for him. The community is nice and a good environment. We would recommend that families tour this community for the care of a loved one

I had a great visit with Miss [Removed], she was amazing! She made us feel welcome and at ease. The whole staff was friendly and outgoing. The facility was decorated nicely and felt warm. One of the first things I noticed was how fresh it smelt and how much it reminded me of home. During the visit I loved seeing Miss [Removed] interactions and relationship she had with the residents. It was more than Miss [Removed] showing us around she customized our visit and made us feel welcome. I am looking forward to moving in the future.

Everything is working out well for my mother since her move to this community. She is safe, and receiving good care. The staff here is great. All levels of the staff have been helpful, and kind. She stays busy with the activities they have available for the residents. The meals are nice, she is pleased with the them. I would recommend this community, it is working out well for us.

I would defiantly recommend this place to anyone who is interested in a great assisted living. The staff have been wonderful and I am very pleased with the quality of care they have been providing my mother. She feels comfortable and safe in her living environment and that is what is most important to me. The housekeeping team does a great job at maintaining a clean and well kept facility. Overall we are very happy.

The Brookdale N. Fredericksburg Road was a very nice place and everyone was so nice and friendly. The tour guide gave us a lot of helpful information while we were there. What we did not like, was the fact that the place was much smaller than we wanted.

I was pleased with my tour and elected to move into this facility. I will be relocating in the next month.

Answered all questions. Gave all choices. Thought it was very clean. Staff we met were very nice and supportive. We hope it will work out for our Mom if we choose this avenue.

The thing I am most impressed with at this community is the wide variety of activities and events they offer there residents throughout the week. My mother seems to really be enjoying the live entertainment they bring into the facility as well as the holiday and dance parties. I have never seen the community messy or disorganized. Housekeeping does a great job at keeping the building well maintained especially my mothers bedroom. I love the amount of natural light that is throughout the lobby and bedrooms, it really makes a difference. The marketing directer who gave us our tour was wonderful and full of great information. Overall it is a great atmosphere and I am very pleased with this place.

The community was really good, I am just not sure if this location understood what respite care was suppose to be. The room was not particularly ready for a respite stay. I had to move things in to make my mom feel comfortable. It seemed like they threw something together. They had what we liked, one level, small with a courtyard. They were kind and good to my mom. The food was good. She did some activities but prefers more intellectual activities, No one could play bridge with her. They had simple activities like bingo and bible study. She really enjoyed that. The doctor suggested physical therapy and a podiatrist would be good for her. We sent paper work to get started in a timely matter but nothing happened while she was there. They are caring staff and nothing was wrong with the care she got. I was looking for a furnished room, they are geared toward long term care. I don't think they should advertise respite if they do not understand how it works.

Meals are nutritious, the taste is okay they are a bit blend. One of things that i didn't really like was that the caring staff was not taking care of my loved one's hygiene needs. The staff does invite them to play bingo and participate in bible study. On the weekends they are really understaffed it gets really hectic when the staff have to help serve meals. They have to take time from the other residents needing help in the rooms.

This is a lovely community, they are caring for my father very well. He is doing great here, he just doesn't like the food very much. He says they need to serve larger portions. Other than the food, the care they are providing him with is good. The community looks good, they do a good job with the cleanliness. The staff is good, but I wish they would be a little more self sufficient with the paper work. Overall I know he is safe and being cared for well. This is a community I would recommend.

My dad had his phone stolen by a staff member here and from what it looks like they are going through staff changes. We are still working on this issues and I also did not like being told that someone will take my dad to an appointment but actually do not have a staff member to accompany him. I think the care was okay.

I did like this community too, it seemed nice with very nice people and staff. I enjoyed the tour and got a good experience from this nice community.

I toured here when I was looking around, as well as a few other Brookdale communities. I did choose a Brookdale, though not this one. This was was a little bit on the depressing side to me.