The Ridglea Senior Living

My father had a stroke and he went to the hospital and then rehab and skilled nursing facility. We had had reached out to [name removed] months before we were ready to be at the assisted living at Ridglea and have been so impressed with how she has reached out to us every step of the way through this journey. from helping us with what to expect and look for in the after care options to personally dropping by to give my father gifts for his birthday and holidays! We really feel like part of the family and feel welcome and are so happy with our decision to choose Ridglea! Thanks [name removed]!!

We moved our parents into The Ridglea 3 years ago and could not be happier. We have since moved dad to "the cottage" (on site memory care) and mom is only a short walk down the hall to go visit with dad and have meals with him any time she wants. The staff and level of care are wonderful - not only do they know who our parents are, they really know them as individuals and can tell you all about them! There are tons of social activities and opportunities for the residents to be active and get to know one another - and you can tell the residents have a bond with one another. The rooms are lovely - very spacious feeling with nice windows and thoughtful layout. There are plenty of public spaces for residents to sit and visit with one another or be outside on a nice day. The food is outstanding and the chef puts out a great menu with nice variety. We simply can't imagine a better place for our family and they could not be happier!

My parent has lived at Ridglea for under 3 years. The Director works her tail off - but there isn't a good system of follow-through, and lack of checks and balances on the fundamentals of following the care plan. Staff turnover is of course a challenge for all. Food has gone downhill the last 4-6 mos. The common areas quite lovely and rooms are just fine. Have trouble with cleaning rooms consistently and thoroughly. Biggest issue is you cannot reach someone 24/7. If you call in the day, you often don't get someone. If they can upgrade their system of care and alerts and improve communications with families, then it would be great. Lovely elderly living there. Amazing on-site NP to check on residents weekly. Don't seem to proactively notify family if elder stops attending meals, changes in cognition or changes in walking/energy.

The staff is exceptional and caring. I praise them everyday for their work. They really care about the residents and take pride in what they do. It takes a special kind of person to fill those shoes. The Ridglea is an inviting community and I would highly recommend them to everyone who has a family member in need of assistance. Couldn't say anything negative about The Ridglea. My family and I made a good choice for my momma and step father. They really like it there too!

when mom is ready we will be choosing this facility. all the others are in areas or streets that are too busy. this is near a golf course and a peaceful residential area. All the art and furniture is super nice in the building and the courtyards have these fountains that mom loved. All the people we met from the staff to all the folks that lived there seemed really happy.

The community is a solid place for your loved ones. The activities are geared towards less independent seniors and I would like to see more acitivites for mobile residentce. I would recommend this community to others.

The staff takes care very personal interest in the residents. They are a great support to both families and the residents. I chose this community because they has an immediate availability, it was very clean, and the staff were clearly knowledgeable. They offer activities in the memory care that are appropriate for the residents. The food is good and they offer some variety.

Beautiful facility. Many of the caregivers are very nice and helpful. The issue I have is with their communication. They advertise 24/7 care giving, unfortunately they do not have someone answering the phone 24/7 so if you have any concerns it makes for a long day or night. I started calling this time at 11:00 pm no one answered, I was able to leave a message in 2 mailboxes all the others were full. I called 16 more times thru the night finally at 6:30 this morning someone answered. This is not the first time This has happened. If someone would have answered or at least called me back I would not have been up all night. They really need to address this issue. If I'm able to reach the director it would be nice to resolve this issue.

The building has a beautifully decorated interior and it is a friendly community. The staff are accommodating and very respectful of the residents and their families. The apartments are spacious and modern with an accessible, open, and bright floor plan. I looked at several other communities and we chose this community because of the location and the feeling we got. The food is good, They offer a lot of variety, specials and a ala carte menu. The residents input is included in the menu planning as well. They offer a good variety of scheduled activities.

I was impressed with eveyone being upbeat & friendly, facility was very clean but the room configurations were not exactly what I expected. I am still learning though. I was disappointed in their response to my rescheduled meeting (at their request) & still not getting to a prospective client for 30 min. I started to leave & was handled off to two other people. I was finally given the tour & questions answered.

A very nice facility. The living quarters are very nice and the staff I met could not have been nicer. It is definitely on my list to consider.

This community is amazing and their staff goes out of their way to be helpful. If this community has availability and is in your price range I highly recommend it. We did not select it purely based on availability of their private rooms. It is bright, clean and engaging. We would have loved for our family member to live here. We chose another community based on availability of a private room.

The Ridglea is new and beautiful. First class in every way. The staff is very attentive to the residents needs and work hard to meet them every day. The food is chef prepared and excellent. They even have a "house dog" Angel who is so sweet.