The Goldton at Spring Hill

We chose Traditions of Spring Hill mainly because of the room sizes, they are much bigger than the other facility that we were possibly looking into. I would recommend them to others and actually already have.

Our loved one likes the food and has come to enjoy going into the dining room and the social aspect that she gets from that. The caregivers and charge nurses are pleasant and encouraging to her. Having the hair salon on-site is very helpful. Some of the cons are constant turnover in caregiver staff and lack of internal communication about medical issues and care. Their actual procedures don't always mirror what the resident agreement states, and when they change procedures it confuses our loved one. They've been bought out recently, and new ownership will take effect this month, so we're not sure how that will affect things going forward. Currently, they're having a lot of trouble retaining staff. They recently hired 20 new people in a month, and many are already gone. It just seems like their training is haphazard and they are not communicated with well. We're not really seeing Traditions take the initiative for resident care, which is concerning. But again, we like the people there, and overall our loved one is happy.

We chose Traditions of Spring Hill because the staff, the room size, and we just liked everything about it at the time. They are extremely short staffed right now which I realize is an issue everywhere, but my lower scores are due to those issues. I would recommend this facility to others looking as long as it is the right fit for your loved ones needs.

Very nice facility, but not equipped for the amount of physical therapy that my husband needs now. May be a good option when he finishes rehab, if he is unable to return home.

We chose Traditions pf Spring Hill because it was a brand new facility and I had good feedback from people that were coming into my home to help with my mom so that was a nice recommendation. The room size that my mom has is a studio and it is perfect for what she needs. Overall it seems to be a great facility, it has been a good experience and I would absolutely recommend them to others looking.

The food is very good in this community, and the community is in a convenient part of town. The grounds are well maintained and very neat and clean. The communications between the staff and the family are very good and they keep us well informed. I would recommend this community to others

My Dad is in Memory Care at Traditions! [name removed] and Her Team take the time To get to know the Residents individually so to know what their needs are. And really focus on them to help fulfill their Lives while we as family members aren’t able to be there all the time. Since this Pandemic. It’s been reassuring to know He’s been In a SAFE Environment. And He feels SAFE and now refers to it as His Home! Knowing He is taken care of and not mistreated or neglected is worth more than my words could ever say. I Highly Recommend Traditions of Spring Hill. If You Need a Loving Home Environment for Your Loved One.

Traditions of Spring Hill has been absolutely wonderful. They treat the families so well and they treat the residents like their own family. It is especially nice during this Coronavirus when the families can't be their loved ones. They have a daily live broadcast to keep the families updated and informed of how their loved ones are doing and what the community is doing to keep the residents safe during the Coronavrius., including what they are doing to keep the residents occupied with activities. Last week, they arranged a drive through parade with the mayor, firetrucks, police officers, and family members while the residents lined the sidewalks, social distancing, wearing masks, and holding welcome signs to there families. It was wonderful! I have been more than pleased with Traditions of Spring Hill and surprised beyond our expectations.

My brother loves everything about this community. He is very happy.

I have a friend who lives at Traditions of Spring Hill. I can see his experience there has been really rewarding. Although he was apprehensive about making this life change it has turned out to be one of the best moves of his life. I am about the same age so I hope I might have a similar experience one day.

Traditions of Spring Hill is a really beautiful place. It is very convenient to where we live, and I look forward to moving my family member there. I've personally searched all the communities in the area, and I found that this community is the cleanest and has a great reputation. The individual rooms are quite spacious - so you get a lot of bang for your buck there. The staff is friendly and helpful.

When we toured Traditions we were very impressed. My in-laws got moved in and settled. It took about a week or so for them to adjust to being someplace different but the staff was encouraging and patient with my in-laws and with us as we worried about them settling in. However, at one point issues started to arise - Slow responses when the pull cords/buttons were used; dinner being slow at being served; quality of food; no follow through on medical issues that Traditions said they would provide. There is now a new director and the food service has improved and we have been told staffing issues are being resolved. We are hoping it all works out because the facility is in such a beautiful location and the building is new, clean, and the staff that is there is very helpful.

Everyone at Traditions puts the residents first. Incredibly friendly and caring staff. Would recommend to anyone in the area!

Facility under construction when visited in Mid August. Could only judge by layout of living area and promises of program when up & running. Got a call 8/4 Newly built. South of Franklin "Melody" mgr. for memory. Company: Traditions License: Admin & nursing Combined Assisted Care and Memory Care Y? # 16 rooms: Access to outdoors? yes Activities: Melody planning individual based activity Fees: all inclusive $5400 private 2 semi private $3800. $500 dep, $1000 community Staff: Medical [removed] / 7 Caregiver Ratio: 8 to 1