The Goldton at Spring Hill

The director of nursing refused to follow the doctors orders for administering medication, even after 3 requests were sent. She had previously lost her license for a period for the same reason at another facility. She also did not know how to properly care for the patients in memory care. My FIL was there for two weeks before being helped to bathe, even after we asked about it multiple times. Because of her poor skills and the facility's lack of care my FIL died after incorrect medication was administered. Terrible place!

My loved one is currently a resident at The Goldton at Spring Hill and the experience has been great so far! The Executive Director is amazing. I love this facility. The cleanliness and friendliness are great. The staff, care services and meals/activities are also great. I would highly recommend The Goldton at Spring Hill to others.

It's been a wonderful experience and the staff there truly cares about the families. We picked this community because of the cleanliness, and the caring staff My mom could keep her dog and also still smoke.

Based off of our personal experience, our family does not recommend The Goldton at Spring Hill. Medication was mismanaged amount many other issues that we had while here.

I felt very comfortable getting my parents into the Goldton. From the very start, The executive director was welcoming and accommodating. After residency, my parents have received terrific care . I have been really impressed with how the staff really get to know and care for the residents. My parents even commented how good the food was. I just feel there is good oversight for the well being of the residents. As is a struggle with all facilities, I feel they might be under staffed . The existing staff seem over extended but they all do as good of job as possible.

Needing to get mother into a new home, far from her roots but close to family was the goal. The ED, Ms. [name removed] was, and is, wonderful to work with. She continues to keep the Goldton operating smoothly and efficiently. The front desk staff is very courteous and helpful. I recommend this facility for your loved ones. No situation in life is perfect, and trusting the transition to AL isn't easy for the family member and the family. I am pleased that I found the Goldton and trust their safety and empathy for each person that walks through the doors.

My mother-in-law is in Memory Care at Goldton. What a blessing! For a short time she was in another facility (that will go unnamed) in another state, and the difference in care is night and day. Of course, the personnel make all the difference. There is an attitude of care and personal interest in the residents that permeates the air. From the head administrator, nurses, facility manager, receptionist, activities director, to the CNAs, we have been impressed. There are many folks at Goldton that minister to my mother-in-law, but three folks who immediately come to mind are [name removed], [name removed] and [name removed] They go beyond the call of duty. There is a care that they extend that is not in their job description. Thank you, Goldton. We are blessed!

The Goldton At Spring Hill is a very loving place for my brother. The staff at The Goldton go to great lengths to offer activities and entertainment. Once a month they have a classic car show and every Friday they provide a happy hour with musical entertainment. They also have a wonderful van service that helps with getting members of their community to local doctors. Everyone is very loving and friendly. I highly recommend The Goldton!

We had an emergency to get my in-laws closer to us, but also they needed assisted living. From the moment we walked in the door EVERYONE has been Amazing!!!!! From all the staff answering our questions and helping us thru the process to my in-laws! Not only the staff, but the residents introduced themselves and truly made my wife and I and my in-laws feel welcomed and apart of the community! You absolutely can’t ask for a better place!

My mom moved into the Goldton at Spring Hill 18 months ago, a little wary and uncertain about her new life. The transition to assisted living can be a challenging time for all involved. However, the Goldton staff and community made the transition seamless! The staff are incredibly friendly and helpful, and the smiling faces are a constant. The residents are all solid citizens with varying backgrounds and interests who come from all over the country. Everyone at the Goldton knows my mom by name and tells her everyday how much she is loved (even if she cannot remember their names!). My mom struggles with her memory, but she is in a warm and caring place that provides real-time happy experiences with many friends. She may not remember yesterday, but today is always a new adventure with new friends, and that's how she gets by every day.

Besides the place being absolutely gorgeous, the staff, the nurses, everyone is so nice and really cares for the people that are there. They have some of the best food I’ve ever tasted. Thank you for striving for excellence!

The Goldton at Spring Hill is pretty quiet. Overall, its clean and the staff is good. Luckily, my mom has improved so much that she doesn't need much help (except showering). They did have a change in Activities Directors, so hoping that will improve. We have been happy! The facility is the perfect size. I haven't had the food, but my mom says it's good most of the time! They have always answered all of my questions quickly and easily. Again, I am not asking for a lot of updates because my mom gives them to me! There is a lady there and this is her third place and she likes it better than the last ones! I would 100% recommend this facility to family and friends.

It really is a wonderful place for our loved one to live! It seems that some of the activities are more geared for women. Myloved one, does not engage easily. My spouse and I have tried to encourage them to go on some of the outings, but his health has also contributed to him not moving in that direction. Also, my loved one, would love to hear more music from the 1960s and 1970s.They do enjoy happy hour on Friday afternoons!

The staff at The Goldton were so welcoming. They always made us feel that we had nothing to worry about with my mom. They took very good care of her. The place is just beautiful. When you fist walk in, there's a beautiful staircase. The meals were excellent - out of this world. I'm just sorry I didn't put her there first (the first place we chose was terrible). They Goldton was excellent.

The community is too high priced, and the price per month most likely will be going up. The community makes the residents pay for care even though the residents may not need the care, as they are able to dispense their own medication or able to dress or bathe themselves. The housekeeper is very friendly with the residents. The apartment, utilities, housekeeping, all the meals, transportation, laundry, and changing of linens is included in the monthly fee.

I would tell others that the community is clean, and the staff is nice. I would recommend the community to others for their loved ones. My loved one's stay was short and the staff is very friendly. The staff was great to work with. The community called to check on my loved one after their stay.