The Birches at Harleysville

My mother has been at Birches for several months now and I can't tell you how pleased I am at the care she is receiving. The facility is very neat and clean, the staff is courteous, thoughtful and extremely helpful and my mother raves about the food! The whole experience of transitioning my mother from her home of 63 years to The Birches was, with the help of the staff at Birches, a wonderful experience and certainly less traumatic than I'd ever imagined it would be. My mother is socializing, partaking in some of the numerous activities that are available, and taking advantage of this beautiful facility and all it has to offer. My mother is happy, well taken care of and able to enjoy this phase of her life.

I really do not have any areas of improvement to suggest here. We liked this place because it was close to home, and the fact that they offer the right level of care for my loved one's particular needs. It's great that they have a speech therapist, as well as occupational and physical therapists. As for the actvities, they seem well suited for the majority of the residents. Also, the activities director has set up bus trips where the residents can just go out for a ride and enjoy the nice scenery. It's in a great location and there's pretty farm land and fields to look at.

We're very satisfied with the service here, I feel like they do a good job overall. It is a nice looking facility, and they always keep it very clean. The staff have always been very friendly and professional, and provide good care. I also think they do an excellent job with the activities, and keeping the residents involved and active.

This was one at the top of our list, and very similar to the one we ended up choosing, although this was not as conveniently located for us. This place had a great atmosphere, and felt more like a nice hotel than an "institution". It has both assisted living and memory care, which was good, as it meant the community was more active, and Mom was not quite ready for a memory care only facility.

It was fine, my dad was a little agitated because of the other guests, the way the women acted and things like that. They wanted to really directed him he didn't really have time to adjust but after that he was okay, you just cant tell him what to do. They were very accomodating once in awhile i had to coach them on cleaning his room and I had to remind them to do it a couple of times. I tried when I was there to get him to go and see some of the performances that were up on the balcony but it really depended on his mood. He had a nice sized room, they did provide us with a dresser and very adequate closet space. They did offer to let us bring our own bed but it was a lot easier to just use the ones they had there.

Liked it very much

Staff helpful. Rooms small and pricey

Not yet ready to make a move but this is high on our list

This place is beautiful, very nice people and facility is very clean

I toured the facility and was impressed with the staff, especially the management, and accomodations.

Good price for services. Facility was single hallway, which i thought was a little dark and confining. Rooms were huge.

very positive feel here. bright, friendly, organized. Director was very informative. Had info we had not thought of previously for possible Veteran's benefits and rehab option at Grand view.