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I liked The Birches. For the most part the staff was helpful. I do feel they were understaffed. I would recommend them overall. Maybe not for residents who need extra care due to memory issues though.... Read more
Whether you’re considering personal care or memory care, you’ll find a welcoming community at The Birches at Harleysville. From the stately exterior with a clocktower feature to the well-maintained courtyards, gardening beds, and peaceful walking paths, you’ll feel a sense of belonging before you even step inside. Indoors, you’ll find an atrium with high ceilings, and relaxing spaces such as the aviary, the inviting library and computer area, and movie theater.
A residential location adds to the peaceful atmosphere, but you’ll find conveniences like stores and dining options as well as entertainment just a few minutes away. Several area parks allow you many opportunities to enjoy the beauty of Pennsylvania. This area has a rich history, which you can explore at several museums. The Mennonite Heritage Center showcases a simpler way of life and also has a market at select times of year. The Hatfield Auto Museum, a revamped auto showroom with a vintage design, not only showcases classic cars — they also have a fun auto-themed bar that hosts events. You’ll also find many historic homes throughout the area.
This community offers a wide range of activities, making it easy to find something that catches your...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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112 reviews9.5
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A Place for Mom has scored The Birches at Harleysville with 9.5 out of 10 using our proprietary review score based on 27 reviews in the last 2 years. Over all time, The Birches at Harleysville has 112 reviews with an average "overall experience" of 4.4 out of 5.
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I'm very pleased and comfortable here. People that liver here and work here are nice and helpful.
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Response from The Birches at Harleysville
May 22, 2024We are so glad that you are part of The Birches Family! Justin Mason, Executive Director
I can still keep my independence. I like he activities especially the mini horse.
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Response from The Birches at Harleysville
May 22, 2024We are so glad that you are part of The Birches Family! Justin Mason, Executive Director
Having moved here from another high end senior living close by, I am and continue to be blown away by the exceptional care and services offered by The Birches! They are simply - the best!
Response from The Birches at Harleysville
May 22, 2024We are so glad that you chose to make The Birches your home! Please let me know if there is ever anything that you need. Justin Mason, Executive Director
During the past two years, my wife and I assisted a cousin with finding an assisted living apartment where she would receive medical assistance with daily activities and with several minor medical procedures. We selected The Birches of Harleysville after evaluating other assisted living facilities in Montgomery County. My cousin and I found a caring, supportive staff that evaluated her capabilities and developed a care plan to support her activities of daily life. [name removed] enjoyed her apartment which provided her with a bright and airy atmosphere yet allowed her to be medically supervised. The staff assisted with her transition and encouraged her involvement in community activities. We were fortunate to find this caring and medically competent facility to care for my cousin.
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I think it is a wonderful place. I have nothing bad to say other than some days they could use more staffing. I am impressed when maagers help and appreciate that. I am overall very pleased, I love it here.
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It's a fun place with great engagement for us all. Everyone is kind and pleasant. The food is wonderful. I'm a retired nurse and this community is the best!
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I love it here. It is full of love, people are nice. There are no words to express how I feel. People are always willing to help and if I could put it in to one word...wonderful.
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I would definitely recommend it. My sister likes being with other people her age and getting to spend time with others playing games, watching movies and going on trips in the bus to lunch or just taking a scenic ride. It is warm, bright and cheery inside.
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This facility has been pretty good so far. The staff is very friendly. The food seems to be good, good quality and variety. My loved one has eaten in the dining room a few times and it's really nice and clean. She mostly has her meals delivered to her room, though. I will say, Communication with the family could improve. Trying to get medical information/updates on my loved one is pretty difficult. If you need information, you have to seek it. They're pretty good about responding when I call, but they don't ever call me or reach out to me unless I've reached out to them first. Overall, I would recommend this facility to family and friends.
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Wonderful senior living community, the best in the area! The staff put together wonderful events for the residents and for the community as well. The building feels like you are very warm and welcoming, and the staff are all very friendly. The Executive Director gave me a tour and he was also very knowledgeable and knew all the residents and staff by their first names.
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I have been here for a year. I have made many changes and they are almost always good.
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I toured here as we are looking for a place for my mother to move. From the moment I walked in I felt the warmth and friendliness of the place. Everyone was smiling and said hello. We deposited and can't wait for my mom to move in and enjoy her days there.
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My mom has been at The Birches for a year now and honestly every time I speak to her, she tells me how much she loves it there. All the staff goes above and beyond to meet mom’s not only her physical but emotional needs. The residences are so kind. At this point we feel like they are our extended family.
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I have been to a couple of The Birches events for the community. They have been wonderful. We always have such a great time and you can tell the residents really enjoy it as well. The staff is always so pleasant and the smiles on the faces of the residents says it all. When I am in need of a community for my family members I will be sure to keep them in mind. Thank you for all you do.
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We picked this community because, when visiting my loved one really liked it. I would like to see more staff on my loved ones floor. It's a good community. We made a good choice.
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The Birches at Harleysville is a wonderful facility, if you can get in. This place seems to fill up very fast! All the staff were extremely friendly. The only thing that I did not like is that you had to bring all of your own furniture. They were in the middle of a bunch of renovations when we toured there.
Everything was well organized and it was a beautiful facility/grounds. Everyone seemed very happy and as they were having a fun time
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We selected The Birches at Harleysville for my cousin after her health began to fail and living independently wasn't an option. After visiting several facilities that provided personal care, we worked with the team at The Birches to transition my cousin into their environment. After almost a year, we find the team easy to work with, caring and provide a warm atmosphere for my cousin. We had been especially concerned since we were changing her environment during the peak of the COVID pandemic. The staff was caring, assessed her mobility and dietary requirements and developed a care plan in conjunction with her medical team. Finding the perfect environment for a loved one is a challenge. Today my cousin's health has stabilized and she is doing well at 97. She is content and we are comfortable with our decision.
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One of many tours, I can say take your time and do research before finding what works best for your loved ones.
We were not happy with our experience at The Birches at Harleysville. There were a lot of staffing problems and we got no communication from them when things happened.
Response from The Birches at Harleysville
August 29, 2022The team at The Birches was really disheartened to read your review, especially since it was written anonymously. Please reach out to the Executive Director. He is a very involved and communicative leader and eager to have the opportunity to resolve your concerns.
See what the neighborhood has to offer and what’s nearby:
The Birches at Harleysville offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored The Birches at Harleysville 9.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (215) 541-3700 to reach a resident at The Birches at Harleysville.
To reach a resident at The Birches at Harleysville call: (215) 541-3700
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.