Greenfield Senior Living of Perkiomen Valley

Everyone is very caring and kind. My mom enjoys being there. They are like their own little family. There are some repairs that need to be made to the facility such as they need a new roof and the carpet needs replaced.

Very friendly staff. Nice facility. Meals & dining very good.

This place was once good, but mismanagement, lack of staff, no security, food service leased out, no communication with families. Little to no training, documentation of healthcare, the list goes on and on.

Friendly, helpful staff, and a great value.

We love it here. It was meant to be for my mom. Someone at Pottstown Hospital mentioned it to me on a Saturday evening, and we were in for a tour on Sunday afternoon. We truly think it was what she needed, and everyone was easy to work with throughout the entire process. All of the residents are so nice to each other.

Staff is very friendly and helpful. Communication is very good. Good environment.

The biggest issue I've had so far with Greenfield Senior Living is a lack of communication between staff and myself (daughter of one of the residents). My voicemails are rarely returned and emails are sometimes returned, but usually after several days or a week, if at all. I understand that this facility is likely understaffed, but it is important for family members to be able to reach a staff member. Items have also gone missing from my mother’s room (I do know it’s tricky in a Memory Care setting in terms of residents moving their items around) but several occasions have come to mind which irritate me. I have also had a few instances where I’ve requested that the staff help to get my mother ready in time for Dr appts (I’ve left voicemails the day before and also spoke to staff onsite to give notice about the appt) and I’ve shown up on time and my mother is nowhere near ready to leave the building, thus making us late for the appt.

The staff is what makes Greenfield; they love my Mom and she loves them. Love, plain and simple. It would be unfair to single out one staff member for excellence and it would be impossible to single out one for ineptitude. They work as a team to take care of our family. That makes me feel safe.

My 97 year old father reluctantly agreed to consider moving to a senior living facility. His visit to Greenfield was positive thanks to the professional staff that greeted us on our first visit. Everyone was pleasant, welcoming, warm and supportive. From our first visit, I was confident Greenfield was the right place. Residents were also extremely friendly and had nothing but great things to say about their experience. Move in day was a delight made smooth due to caring staff with balloons greeting my dad at his front door. So far, he is enjoying meeting other residents and loves the food.

Overall, my loved likes the food. They have worked well with my loved one through their health issues. They could do better with the communication.

They are very understaffed staff member told me they are always this way and she can’t do her job because they never have staff. Management is a joke. They never get back to you about concerns. And they act like they really don’t care that they are understaffed

I would just tell others that right now they are very short on staff, so they have been using a lot of temporary agency nurses so they do not know a whole lot about what it happening and scheduling is all off. I am hoping things improve soon.

Right when you walk into Greenfield Senior Living it is just very warm, welcoming and homey feeling. Based on our experience so far we would recommend this community to other families.

This is a very nice community for you loved one. This community is also very affordable. They have activities like movies, baseball games and things like that. My loved one does not participate often but they have a lot for the residents to do.

We chose Greenfield Senior Living because of the friendliness of the staff, what they had to offer, and they were willing to work with my mother in law. The apartments here are a nice size. I would recommend to others looking.