Greenfield Senior Living of Perkiomen Valley

They've been great so far, and my loved one and the other residents seem to enjoy themselves here. It's a nice looking place, and the staff are all very friendly. We like how they let the residents maintain a degree of autonomy, but help is available if they need it.

We heard that some people were having problems with bugs. The ripped out the rugs and put in something that was a non-rugThe staff was very friendly for the most part. The doctor was no help, he wouldn't do anything. Sometimes I took her to out-patient. There were a lot of people that my family member really enjoyed and cared for. Some of the girls would tell her she was out of her medicine and not give it to her and then it would show up later that there was some left. They would ring the bells for the nurses and it would take forever for them to get there. I don't think they had enough staff. There was always something going on for activities. They always had notices and trips and things going on. She did not care for the food at all, she was used to her home cooking, she would say it was bland. A lot of it is communication, whenever I would talk to the director I worked with, she would say I didn't hear that or I didn't know about that. I would go to the head nurse and complain about her medicine or put in a work order and the director didn't know about it. I picked it based on my location. They only had an hour window for meal times.

Greensfield has attractive room rates, but when additional services are required I believe they charge unreasonable prices for the services rendered. I find that the nursing staff has poor communication skills, several times I received no call back when requested.

The minute we walked in mom wanted to leave. Our first impression was all of the residents were sitiing on couches and chairs at the front door and they really looked like they were in poor health. It is an old school house and looked like it has been around for quite a while. I was looking for more up to date facilities.

My father has been in Greenfield for 1 year. One of the reasons he chose to live here was the proximity to his children. Greenfield is small, but the staff know all the residents and recognize family members. It is very much a family atmosphere at Greenfield.

It's fine, it's going well. They really have been great. We have one family member in memory care and one not in memory care. The staff is a little more friendly with the Assisted living section than the memory care area. For the most part the people who are the caregivers in memory care are phenomenal, very kind, very on top of it. One particular caregiver is a little abrupt with some of the memory care residents. They do a lot of memory care type activities with the residents in memory care. Our loved one in the Assisted living side would like to see a pool table or table tennis, some more active activities, our more active family member is a little bored. It's expensive, but any of that care is. They charge for 0-8 medications but if you get one more and have nine then they charge you an extra 330 for one more pill seems a little high, and you have to go through their pharmacy, because it has to be bubble packed. We liked that it's very small, some of the other places are like warehouses.

I am really impressed with the caring, friendliness, and helpfulness of the entire staff, both to my wife and I, and to my 97 year old mother who now resides there. We even encountered a custodial staff person, who stopped us in the hall and made sure we were happy with our decision to place, Mom, there. Greenfield, is one of the more reasonable priced facilities, but is not at all lacking in the quality of care or the ammenities found in the more expensive facilities.

Largest of apts. available as compared to other places I viewed.Great staff.They seem to provide better care and services.Because it is a new adventure I will give it good at this time.It should go higher

My father-in-law was there for a two-week respite. He was supposed to have a shared room and the day we arrived, his potential roommate was very aggressive in threatening my father-in-law. I was ready to turn around and leave but staff seemed very responsive at that point and made arrangements for another room. It seemed promising that staff was able to quickly resolve a potentially serious problem. However, the actual personal care with grooming appeared non-existent. After 2 days there, I let staff know that he had not changed his socks or underwear yet. After 5 days, I told them again. After 10 days, he still had not used a second pair of socks or underwear. He needs very direct guidance and staff was told this on admission. After day 10, I notified the management team and they tried to tell me that my father-in-law was taking his dirty laundry out of the laundry basket and putting it away. He has never done this in his life so I don't know why he would suddenly start doing this. However, even if he did, they have an obligation to make sure that his clothing is clean. Each day we visited, his facial hair was longer than 5 o'clock shadow. When he is at our house, he is very conscientious about shaving every morning. Staff stated that he could not keep his electric razor in his room but that they would make sure he got it for morning care. Each time we visited, I got the razor from the staff and my husband helped him shave. I am an RN and have worked with memory care residents and this was not acceptable. My concern is that if staff is neglecting things that should be very obvious - clean clothes, not shaved - what might they be doing with regard to those things that are not as obvious?

While my dad wanted to remain at home, it became clear that he needed assistance and someone "on call" to help at any hour of the day. Greenfield fit the bill. I found the staff helpful, qualified, caring, and engaging. While my dad's health declined to the point where assisted living was no longer the sufficient, Greenfield played a critical role in the life of my dad and family.

For the most part it's a 5 but some things that I am seeing we don't like. We are having a problem with the value, seems like they are just looking for a way to charge us more. We just have the sense like they are just trying to find things to charge us for. They seem to have plenty of activities for the residents but not sure if they get them to participate. We are not happy with them but don't really know why, it's just a feeling. Seems like we get calls that are urgent and we need to reply immediately but when we do reply or leave it message they do not reply very fast to us. The community is nice and all the basics, like food, are great. The people that people that provide the care are fine but seems like the problem is in the administration. We know if they are doing that to us then they are doing it to other, and the things they are doing need to change. Lisa is great but the care manager needs to be changed.

The location of Greenfield is convenient for my family. The staff members that I got to meet really made a difference, I can't say the entire staff is like that but the ones I met were great. The cost of this community was reasonable.

Greenfield offered the best combination of affordability and amenities. It is an old school that has been renovated so it is fairly unique and their costs were in line with our budget. It is too early to tell about the Care Services and Activities. The staff, especially the girl we've been working with do a fine job, they are always available and are very helpful.

My father lived there eight months before falling in the shower. He never should have fallen since he was living in the Dementia Unit where we were told he would have all the care he needed. He required hospitalization and then rehab. They refused to let him come back to Greenfield. He went toa local nursing home where he died four months later. There is insufficient staff and they are not adequately trained.

Very pleasant and affordable.

This seems really nice.

Move in complete...went much better than expected! So far so good!

I toured the facility and was impressed with the staff. At the time, they were just re-starting their dementia care unit.

Population much older and less capable than my mother. Facility dark inside and not really to my liking. Staff helpful and accommodating.

very nice, clean, no smell. incontinent products monthly fee. will take care of ordering medications.