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I just want to publicly thank [name removed] , the Executive Director, for all the timely updates she shares with residents' family members, both during challenging times (like pending hurricanes!) and in general. My sister and I are so pleased with our decision to trust our mom's care to the staff at St. Augustine Plantation. It takes an entire team to make things go smoothly on "normal" days and, as importantly, to deal with unexpected and unwanted events that occur. We are very appreciative of each department and every individual who work together daily to provide a terrific experience for our mom and for us. We rest easier at night, knowing how well she's cared for. As my mom says to anyone out there who will listen, "You're very good at your job!"... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.6
Review Score
Review Score
29 reviews8.6
Out of 10
5 star
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4 star
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A Place for Mom has scored St. Augustine Plantation with 8.6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, St. Augustine Plantation has 29 reviews with an average "overall experience" of 4 out of 5.
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I just want to publicly thank [name removed] , the Executive Director, for all the timely updates she shares with residents' family members, both during challenging times (like pending hurricanes!) and in general. My sister and I are so pleased with our decision to trust our mom's care to the staff at St. Augustine Plantation. It takes an entire team to make things go smoothly on "normal" days and, as importantly, to deal with unexpected and unwanted events that occur. We are very appreciative of each department and every individual who work together daily to provide a terrific experience for our mom and for us. We rest easier at night, knowing how well she's cared for. As my mom says to anyone out there who will listen, "You're very good at your job!"
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Response from St. Augustine Plantation
October 8, 2024Thank you Terri for your heartfelt review! We’re grateful for your trust in St. Augustine Plantation and are so pleased that our team’s dedication and timely updates, brings comfort and peace of mind. We're honored to care for your mom! Warm regards, Alison
I would highly recommend it based on positive experiences with my Dad. The place is cozy but also has plenty going on to keep residents feeling engaged. Staff is pleasant and attentive, and the food is well planned with varied selections. We couldn't be happier with St Augustine Plantation!
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Response from St. Augustine Plantation
September 13, 2024Thank you DG for your glowing review of St. Augustine Plantation. We're delighted your dad feels engaged and happy here. We greatly appreciate your feedback and will share it with the team. Kind regards, Alison
We didn't stay but a couple of months with St Augustine. They turned out to not be a good fit for our mom. It was a beautiful place and had many great qualities but was geared more for those that can somewhat care for themselves. There were a lot of people there that were quite happy. But Mom needed more attention than she was receiving there. Also we had some issues with admin there. I would tell others looking that If the person is able to mobilize themselves they would do ok. Otherwise they will just spend their days alone in their room. Not much motivation given to keep them active, although that's not what they advertise.
Response from St. Augustine Plantation
April 26, 2024Hello, thank you for sharing your review. I have shared your feedback with leadership and would like to learn more about your experience. Please share your email address or phone number and leadership will contact you directly. Thank you, Alison
I would hope they could hire more staff at SAP. Agency staff to fill in is a temporary solution, but care is more personal if staff is familiar with the resident.
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Response from St. Augustine Plantation
April 25, 2024Hello, thank you for sharing your review. I have shared your feedback with leadership and would like to learn more about your experience. Please share your email address or phone number and leadership will contact you directly. Thank you, Alison
The cost especially sealed the deal. I have already recommended the home to other co-workers, and neighbors going through the same thing I am. Locating a quality loving, caring, attentive, and above all affordable to where mom can live comfortably. It just felt like home warm freindly.staf very attentive on residents an surroundings.
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Response from St. Augustine Plantation
June 23, 2023Thanks so much James, for your kind words about St. Augustine Plantation. We'll be sure to share your 5 star review with the team to ensure they are recognized and celebrated! Warmly, Alison
I have concerns with the lack of communication within Care staff and administrative staff in regards to day to day care. Things went missing and no one there took any of this as important. They did not address the situations properly. Based off of our experience there, we would not recommend St. Augustine Plantation to others.
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Response from St. Augustine Plantation
June 15, 2023Hello, thank you for sharing your review. Our company has a clear and focused mission of caring for our residents and our employees. I have shared your review with leadership and would like to learn more. Please share your email address or phone number and leadership will contact you directly. Thank you, Alison
We picked this community, because t's clean and bright and allows my husband to be in AL. Liked the staff I met. Most everyone is competent and friendly. Activities are often and varied. The food is excellent. I do recommend it to others
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Response from St. Augustine Plantation
May 26, 2023Thank you so much Dot, for taking time to share your review of St. Augustine Plantation. We value your opinion deeply and will share your 5-star review with the team members and leadership team. Your feedback is greatly appreciated! Warm regards, Alison
My loved one was a resident here. The staff is good and they work very hard. Administration works with you to get things straightened out. Our loved one's care needs were a little more and due to limited staffing, they weren't always able to provide that here. It was a great place, but we decided to move her as her care needs were increasing.
Response from St. Augustine Plantation
February 27, 2023Thank you so much for sharing your positive review of St. Augustine Plantation. We greatly appreciate your feedback and we'll be sure to share it with the team to ensure they are recognized and celebrated. Kind regards, Alison
My husband was in the Memory Care building for 6 years before he died. The first couple of years were okay. Just before Covid the care began to decline. Admin does not communicate well with staff. They have high turnover and the new caregivers are not well trained in working with dementia residents. Workers spend more time on cell phones than interacting with residents. The building itself is well kept and the food is so so. I would not recommend the Memory Care unit to anyone.
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Response from St. Augustine Plantation
November 30, 2022Hello Sandra, my name is Alison. I have shared your review with leadership and would like to learn more. Please share your email address or phone number and we will contact you to address any concerns. Thank you, Alison
Our loved one was there a very short time before she passed. During that time, it looked like it would have been a great place for her. The staff were good about answering any questions. The care was okay, but because she was declining so rapidly, I think she needed more one-on-one attention.
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Response from St. Augustine Plantation
August 16, 2022Hello, please accept our sincere condolences at the loss of your loved one. Thank you so much for taking time to review St. Augustine Plantation. We're glad to know our team was able to provide assistance during such a challenging time. We’ll share your positive review with our team, it means a lot to hear that. Thank you again, and we wish you the best. - Kind regards, Alison
Excellent place for mom or dad.
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Response from St. Augustine Plantation
August 2, 2022Thank you so much, Bobbie for taking time to review St. Augustine Plantation. We value your opinion deeply and we'll share your positive 4 star rating with our team. Your feedback is greatly appreciated! Kind regards, Alison
Our loved one was their for respite care and we told the staff upfront our loved one was going to be a chore because they had been living on their own for many many years and it was kind of like "my way or the highway." If our loved one was more willing to engage we would of given this community all 5 stars but they just made it difficult. We do not blame them for anything, they really did try their best. All the staff we did deal with were friendly, and cooperative.
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Response from St. Augustine Plantation
March 30, 2022Thank you so much for taking time to share your experience of St. Augustine Plantation. We value your opinion deeply and will share your review and feedback with our leadership team. Your feedback is greatly appreciated. If you have anything further to share, please send us a private message with your phone or email address. We’ll reach out to talk personally. - Thanks again [name removed]
St. Augustine Plantation was in our top two. It was a small community, which is what we were looking for. Yet there were plenty of open spaces for the residents to socialize. The staff was very friendly and helpful. If they hadn't been at full occupancy at the time, we would have put our loved one there. I thought they did a great job with their follow-up calls as well.
Response from St. Augustine Plantation
March 6, 2022Thank you so much, Miriam for taking time to share your experience of St. Augustine Plantation. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison
I liked this community the best out of all the communities that I went to go see.
Response from St. Augustine Plantation
December 20, 2021Thank you so much, Carver for taking time to share your experience of St. Augustine Plantation. We'll share your positive review with our team, as your feedback was greatly appreciated. If you have anything further to share, please reach out to us!
We love it there, we needed them for respite/adult day care service and they are very willing to work with us and allow flexibility to pick up our loved one and drop them off. The staff are incredibly friendly, they have great communication and have built up a bond with our loved one. The activities are great, the have exercise classes every morning and cooking shows and cooking activities.
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Response from St. Augustine Plantation
November 21, 2021Thank you so much, Franklin for taking time to share your experience of St. Augustine Plantation. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison
The activities were completely shut down due to the pandemic.
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Response from St. Augustine Plantation
March 30, 2021Hello, my name is Alison, and I work at the Elegance Support Center. Thank you for making time to rate St. Augustine Plantation. I noted that your rated the community with 3 stars, but you did not leave any details about your experience. We’d love to learn more so we can address any concerns to our team. . If you’re open to further discussion, can you please send us a private message with your phone or email address? We’ll reach out to chat personally. Thank you again, and have a great day. Kind regards, Alison
We chose St. Augustine Plantation at the time because of the value for the money. It was also recently renovated so it had a nice appearance. She said yesterday that someone came into her room yesterday and was not wearing gloves but instead had a powder on their hands. They have had multiple outbreaks of covid which leading to more lock downs for the residents.
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Response from St. Augustine Plantation
January 22, 2021Hello, my name is Katie, and I work at the Elegance Living Support Center (located in Baltimore, MD). Thank you so much for sharing your experience with St. Augustine Plantation. It is our honor to care for you and your mom. I have shared your comments with our regional leadership team and it would be of great value to learn more about your experience, if you’re open to connect? If you’re open to further discussion, can you please send us a private message with your phone or email address? We’ll reach out to chat. Thank you again and have a great day. - Katie
This community is beautiful to look at, all the personnel that were there actually worked, and were actually engaging with the residents. They were certainly friendly as well. The layout is very nice, it's done in a way to look like a large home, there are a lot of gathering rooms to get together in, and the food they serve is very good. However, after our loved one had been there for awhile we learned the truth, our exceptions were rarely met, the nurses that were there weren't the best nurses, the people who ran the place were mediocre. given this industry, this is probably the best place in the surrounding area.
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Response from St. Augustine Plantation
February 16, 2021Hello, My name is Alison, and I work at the Support Center. First, thank you for taking time to rate St. Augustine. I have shared your review with our community and regional leadership team. I’d like to learn more about your concerns. If you’re open to further discussion, can you please send us a private message with your phone or email address? We’ll reach out to chat personally. Thank you again, Alison.
I loved this place. The only problem is the minimum respite stay is 14 days and I only want 7. Other than that great.
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Response from St. Augustine Plantation
January 27, 2021Thank you so much for taking time to share your experience. We’ll share your feedback with our team. If you have anything further to share, please reach out to us as we love hearing from you. - Alison
They were very informative and kind.
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Response from St. Augustine Plantation
January 27, 2021Thank you so much for taking time to share your experience. We’ll share your feedback with our team. If you have anything further to share, please reach out to us as we love hearing from you. - Alison
See what the neighborhood has to offer and what’s nearby:
St. Augustine Plantation offers Studio. Learn more.
A Place for Mom has scored St. Augustine Plantation 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (561) 877-3775 to reach a resident at St. Augustine Plantation.
To reach a resident at St. Augustine Plantation call: (561) 877-3775
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.