Sodalis Tallahassee Assisted Living

The reason that I have scored most things so low is because we pay $[removed] extra per month for extra help. My friend only gets 1 shower per week and if he's not there and ready at his time, he doesn't get one until the next week. One week they were late and came in at 8:30pm to give him a shower and he was already asleep. His meds have been missed and given wrong several times and once ran out without refilling. This last week they gave him his as needed only meds for several days when they weren't needed resulting in him having a terrible bout of diarrhea which he was left one night overnight without cleaning him up and the next day he was left for hours. There are many cockroaches in his room. I asked and was told an exterminator would be called, but he still has roaches, so I don't think anyone ever came. The food is made from very low quality foods like canned soups, the cheapest white bread for sandwiches, processed meats and cheeses. There are no snacks available very often. I saw a snack cart one day and the workers were grabbing all of the good snacks and eating them right there. They run out of things often like tea, lemonade, toilet paper. There was no hot water for the first month he was there and he went the first whole month without a shower!! He wouldn't take a cold one. Someone came inside his room and went through his wallet and took pictures of his credit and debit cards and then started buying all kinds of stuff using his cards. The barber charges $25 for a haircut. I could go on and on. I think I was generous in my scores actually. It is really a shame that these elderly people are not taken better care of. Most are afraid to speak up about anything because they are afraid they will get treated badly if they say anything. It is really sad.

We love Sodalis Tallahassee! The staff are so nice and welcoming every time we visit. It is very clean, and the residents seem very happy to be here. We would definitely recommend to others looking for a place.

Sodalis Tallahassee is such a beautiful community. My grandmother has lived at Sodalis for a year. The staff are patient and kind. The Residents are happy and enjoy engaging in the daily activities.

This is the best assisted living facility ever. I placed my grandmother here and she absolutely loves it. The staff is amazing and so caring. The facility is clean and smells so nice. It’s so nice to see my granny attend the fun activities and make new friends. If you are looking for a place to put your loved one, this is the place!

It's very clean, but when they say they include a daily sweep of the rooms and a deep clean once a week, that's not true. They also don't communicate very well I would recommend it yes, if you only need minimal assistance.

The facility is beautiful, the residents are happy. The employees are nice. The Executive Director is very nice and easy going. She goes above and beyond for the care of the residents and staff. All the staff were nice and friendly and introduced themselves and their position. Love the environment.

I visited this living facility and I was met with warmth from the staff. Here are some of the rooms at this facility; Media Room, Bistro, Library, lovely dining room, Arts and Crafts room. The activities exist great to keep the residents engaged. When time is needed, I will be moving my family members into one of the living areas. From a loving daughter.

Sodalis improperly expelled my father from the facility and said he could not come back. They then lied and said we took him out. They did not follow their own protocol. After contacting corporate and the district manager, we were finally promised a refund. When I called to check on the check, I was immediately told the post office returned it a while back. Someone said it was probably because if the Post Office recognized it was a check then they would return it if his mail was on forwarding. He then promised to mail it to me directly. It never came. I called again and left a message. I never received a return call. I called again this year and left a message and still no return call. Very upsetting and disappointing.

This facility was great when it was under Elmcroft but since they changed their name so did the service, They have a big turnaround of employees especially CNAs the service has decreased residents are not engaged during the day and are just sitting and leaning in the lobby. There is no security meaning anyone can come and go without being identified and most of the employees are doing housekeeping and other duties which Leaves residents vulnerable snd the quality of services decrease. Most of the staff are unfamiliar with the residents and the lead staff are unprofessional

[Name removed] was extremely courteous and helpful. Her professionalism is amazing. She gave us a wonderful tour of the whole facility and introduced us to many staff members. [Name removed]was also very helpful and I was very impressed. [Name removed] introduced herself to us and asked my nephew what kind of foods did he like.

Recently moved my Mom here. Staff is very friendly and facilities are clean. Surprisingly she has transitioned well! It is affordable and she said the food is great. Highly recommended!

I toured this community while looking into senior living options for a loved one. Broadview Assisted Living seemed like a nice place overall, but I don't think it was the best fit for my loved one. The assisted care they provide here was a little more than my Mom was needing at the time. However, the facility seemed clean and well kept, and the staff I met were friendly.