The Gables of Tallahassee

The facility is very nice with wide hallways and lots of community spaces. The rooms are well equipped with a fridge and microwave. Add in cable TV and a dining hall with enjoyable food and my dad is set. There are plenty of activities if my dad chooses to participate and he can get primary care, a haircut, and see a podiatrist onsite - so convenient! The facility is clean and the staff are reliable. Our family is glad that A Place for Mom recommended The Gables of Tallahassee.

We were so lucky to find Gables and they put a lot of work into assessing our friend before accepting and making her successful there. Head nurse Angela really takes her job seriously. Menus looked good but I did not eat there but once. Quality of care very good. Because of my friends' additional needs they suggested and referred us to a companion service for her and that was also very good. We had the hurricane come through and Gables' response was amazing . STAFF AND SENIOR STAFF stayed in house 24 hours to care for the residents. Our Companion also stayed over. She was not well enough to participate outside room except for meals. STAFF took her down for every meal until she needed to be fed in her room [name removed] was placed on Hospice and remained in Gables with the extra hospice oversight until it was time to transfer to Big Bend Hospice House for medications not usable in an outpatient setting We are so pleased with her care all the way from pre-admission to final Hospice care. A Place for Mom was a marvelous help in finding the best way to help our friend.

It is memory care and the staff keep you informed of issues as they occur and they will occur. Never during a visit, it always happens at night or early am - the staff will inform you as soon as things are under control.

We really liked Harbor Chase of Tallahassee, but they were always under staffed. The meals were not good nor nutritious. There was no staff to help the residents eat, most of the time. We actually paid a family member to spend two to three hours each weekday with my sister. However, we think Harbor Chase of Tallahassee is a better than most memory care units. The staff was friendly and if you asked them for something they got it.

It's a beautiful place they're short-staffed she needs good hard-working people. The administrator goes above and beyond to do her job and then some. She is trying to make it a better place please. The place is very clean the staff are great.

I am very happy with the HarborChase of Tallahassee community. We have been very happy still and based on the experience so far we would recommend this community to other families who are looking for a place for their loved ones.

Our experience was the place was clean and the staff helpful. However, there appeared to be a severe staffing shortage which affected other areas of the facility. As far as the meals go, they should hire a good cook to buy local fresh food instead of what they are currently doing. The food served was not very good and tasted frozen or or precooked or out of package. Folks look forward to a good meal.

When I first visited there seemed to be plenty of staff and all were friendly and talkative. Since that time there have been some staffing issues that have made me very uneasy. While there is an interim director now in place, the other issues have me concerned. I will say that [name removed]is marvelous and we have been very pleased with her assistance from day one! She was even assisting with serving dinner when the kitchen staff quit which is not something I would expect a sales director to do. She goes above and beyond!

We didn't have a good experience here with our loved one. I will say, though, that they now have a new Executive Director. Hopefully that has helped change some things because people were not doing their jobs here. My loved one started out in Assisted Living and then moved over to the Memory Care Unit. One of the main reasons we initially chose this facility is because they allow pets (On the Assisted Living side only and with a pet deposit, of course). Then we ended up having to move her from the Assisted Living side to the Memory Care side. The cleanliness upon moving her into her new unit was not good, we had to clean it ourselves. A lot of what we were promised for our loved one's care in Memory Care didn't happen (for example: staff working with her and doing things with her). The only people who helped our loved one were the outside care staff that came in to assist (nurse, physical therapist, speech therapist, etc). The regular staff promised that once they got her settled they would start working with her, but they never did. Communication with the family was horrible. For the amount of money that it costs to live at this facility, you would think that they would have been on top of their game. As far as bang for the buck, they either need to up their game or lower their prices. The cost is what you would expect to pay for a top of the line facility and this facility is not top of the line. Their cost isn't all inclusive, either. Pricing varies and is based on care level and individual needs, so it not only varies but also changes. I would not recommend this facility to family and friends.

They are really short staffed at this community and I would say to look elsewhere if it is possible due to what this community is going through. The staff that are here are great there is just currently a shortage of staff to care for the residents. The tour was good and they were able to give me all of the information that I needed they just were not able to provide the care that my loved one needs.

This is a very nice community. The staff are very good there is just a lot of turnover currently and a need for more staff on the memory care side. They have activities like a game room and other things for the residents to do like arts and crafts but I don't see it happening daily maybe once a week.

The price was much better then other offers we were receiving from other communities. Also the cleanliness, friendliness and willingness to accept our loved one was big for our family, especially because of our loved ones situation.

Had a tour at 11:30 on Friday. Very small facility. Family type atmosphere. Nice set-up but I didn't feel like it would be the best fit for my Dad.

Best fit so far. Very appealing layout. Small, personal. [Name removed] is great at what she does.

I have been very disappointed in this facility and the care given to my aunt while she lived there. We were promised all kinds of wonderful things when we first toured that never came to fruition. We constantly had to stay on top of the staff to get her laundry and cleaning done on a weekly basis as promised; and the bathroom was never properly cleaned. We were told she would get assistance with bathing at least 3 days a week, but they never came when promised. Again we had to constantly remind them. The staff did not engage with the residents and never encouraged them to leave their rooms and participate in activities. The food was pure slop, half the time you couldn't even recognize what was being served. When we went to management with our concerns it was obvious they could care less. Needless to say we did not have any peace of mind that her meds were properly administered. It is a horrible place to put your loved one.