We had a wonderful experience however with her new care location, Spring Arbor Cottage of Richmond. Overall we gave a 4 they went through TWO management transitions while Mom was there. 5 for care, possibly minus one for that uncertainty; especially given our experience with [community name removed]. Her condition improved considerably when her medication was adjusted after moving to [community name removed]. Their staff was well-trained and caring. They did not attempt to force Mom into activities she wasn't interested in... or shout at her for having dementia.... Read more
The journey through dementia can be unbelievably difficult, but at Spring Arbor Cottage of Richmond, highly trained caregivers have unparalleled compassion and are dedicated to making each residents’ stay as seamless and joyful as possible. As a memory care expansion to Spring Arbor of Richmond, their Cottage Care program is built around the belief that everyone, no matter their abilities, has the right to a fulfilled life. This belief is the foundation of what they do and has resulted in their ability to allow residents the freedom of choice and movement while maintaining a secure and comfortable environment.
They provide housekeeping, laundry, drycleaning, and beautician services to each resident so they spend more of their time how they want. They also provide medical service including medication management and specialized care for those with diabetes and incontinence needs. For optimal care and comfort, the facility has hospice available on-site, as well as a podiatrist, doctor, nurse, and various types of therapists. And, as a memory care facility, the entire community is secured and designed specifically to accommodate memory loss.
Their dining program is designed based on the needs and interests of residents and can be accommodated to suit certain dietary...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.6
Review Score
Review Score
6 reviews8.6
Out of 10
5 star
67%
4 star
17%
3 star
17%
2 star
0%
1 star
0%
A Place for Mom has scored Spring Arbor Cottage of Richmond with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Spring Arbor Cottage of Richmond has 6 reviews with an average "overall experience" of 4.5 out of 5.
4.7
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4.8
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4.5
We had a wonderful experience however with her new care location, Spring Arbor Cottage of Richmond. Overall we gave a 4 they went through TWO management transitions while Mom was there. 5 for care, possibly minus one for that uncertainty; especially given our experience with [community name removed]. Her condition improved considerably when her medication was adjusted after moving to [community name removed]. Their staff was well-trained and caring. They did not attempt to force Mom into activities she wasn't interested in... or shout at her for having dementia.
4
4
4
5
4
4
4
Nice people and nice place.I would recommend it. The people from top to bottom were very nice to our dad during a very tough time for our mother.
5
5
5
5
5
5
5
The facility was nice and well taken care of, which was very important to us. It smelled very clean - some other facilities smelled like urine. I would say my moms bathroom counter needed updating some Formica coming off that's why I didn't rate it a 5 but it was clean. I can't say enough about the staff. My mom was level 4 care so she needed with help eating and all other life functions. Someone sat and fed her everyday. She seemed to be thriving and seemed happy. I wish she could have participated in the fun things they had going on but she was not able at the time. My mom did end up passing away 2.5 months after we placed her in memory care but the staff was amazing. My mom was on hospice when she entered. The night she passed a sweet nurse from Spring Arbor stayed with her all night long so she wouldn't be alone. My family is so grateful for her!
4
5
5
5
4
5
4
My mom was pretty advanced in Alzheimer's but she did participate in exercise and music days. They seemed to have a great activities program. The staff and all people involved were very helpful and made it a nice experience in the time mom was there.
5
5
5
5
5
5
5
I would say overall it was a great place. The community was beautiful. There was a lack of communication, which was concerning to me. I would call and the phone would ring to all three buildings, and it wasn't seamless to reach who you need to reach.
5
4
3
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4
Spring Arbor Cottage - Memory Care on 10601 Barbara Lane, Richmond, VA 23233 We have found that is facility is wonderful. The facility is just for Memory Care patients and is set up in three different cottages. It resembles a small village. The staff are wonderful and so helpful. They really care about all of the patients. There is so much for them to do here. We are so thankful for this secure environment. It is a great place for anyone who has a memory care problem.
5
5
5
5
5
See what the neighborhood has to offer and what’s nearby:
Spring Arbor Cottage of Richmond offers Studio. Learn more.
A Place for Mom has scored Spring Arbor Cottage of Richmond 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (804) 308-3500 to reach a resident at Spring Arbor Cottage of Richmond.
To reach a resident at Spring Arbor Cottage of Richmond call: (804) 308-3500
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