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The caregivers are gentle with the residents. They seem to genuinely care about the elderly people they look after and aren't just putting in time to get a paycheck. We were apprehensive about putting my father-in-law in a care facility. You hear so many horror stories about elder abuse. From the moment we met with Ms. Dauna to take a tour, I knew this was the right place. She answered all of our questions, arranged another tour for the other sons, and, when we moved him in, made sure to let me know that he was all settled in & doing well. The care team takes very good care of him. He eats well. He's clean. His room & laundry are clean. They let us know when he is running low on personal care items so we can replenish before he runs out. He's had a couple of falls (mobility issues) and the staff was on the phone with us as the ambulance was taking him out. The staff is always cheerful and pleasant, even when you know their nerves are being plucked. I have every confidence that my FIL is in good hands.... Read more
At Vitality Living West End Richmond, residents enjoy open spaces with colorful accents, plenty of sunlight, and dedicated activity areas. Charming courtyards with walking paths and raised gardening beds offer space for residents and their pets to enjoy the fresh air. Inside, residents can enjoy a three-season porch, a game room, and an arts and crafts studio.
This community offers assisted living as well as memory care. Each assisted living resident has a personalized care plan, so they receive just the right amount of personal care and assistance. Memory care is offered in a secure area of the community. Caregivers provide reassuring routines and a variety of activities that can be catered to the different stages of memory loss.
To help residents live a well-rounded life, this community offers the Vivid Life Program. Activities focus on a Vibrant Body, Vibrant Brain, and Vibrant Connection so residents can enjoy a full social life.
Vitality Living West End Richmond offers a peaceful environment while remaining close to a variety of restaurants and shops. Some favorite attractions in the area include the Lewis Ginter Botanical Garden and the Virginia Museum of Fine Arts.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The caregivers are gentle with the residents. They seem to genuinely care about the elderly people they look after and aren't just putting in time to get a paycheck. We were apprehensive about putting my father-in-law in a care facility. You hear so many horror stories about elder abuse. From the moment we met with Ms. Dauna to take a tour, I knew this was the right place. She answered all of our questions, arranged another tour for the other sons, and, when we moved him in, made sure to let me know that he was all settled in & doing well. The care team takes very good care of him. He eats well. He's clean. His room & laundry are clean. They let us know when he is running low on personal care items so we can replenish before he runs out. He's had a couple of falls (mobility issues) and the staff was on the phone with us as the ambulance was taking him out. The staff is always cheerful and pleasant, even when you know their nerves are being plucked. I have every confidence that my FIL is in good hands.
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Response from Vitality Living West End Richmond
April 26, 2024Hi Rebecca, we know that moving to a senior community can be a challenging process, and it makes us happy to hear of great experiences like this! We strive to provide exceptional care to not just our residents but their families as well. We appreciate you taking the time to leave us this detailed five-star review.
My loved one is currently a resident at Vitality Living West End Richmond and most everything has been great so far! The location is easy and accessible. Close to 64, right off of the highway. The staff is friendly, attentive and respectful. Communication with the family is good, but it goes both ways. The administration is easy to reach and listens to concerns. The move in was quite easy! The food is better than most places that I have experienced. I would highly recommend this facility to others.
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Response from Vitality Living West End Richmond
April 19, 2024Hello, we strive to provide exceptional care to not just our residents but their families as well, and it makes us happy to hear this! We appreciate you taking the time to leave us a five-star review.
It is a wonderful place! They treat us like family and we trust my father is safe.
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Response from Vitality Living West End Richmond
March 26, 2024Hi Elsa, it makes us happy to hear this! We greatly appreciate the five-star review.
Our experience has been great so far. My husband and I initially toured with Ms. Dawna and were impressed with the facility. We toured again about 4 months later with both of his brothers and 1 sister-in-law and everyone was pleased. Once the decision was made that it was time, Dawna came to the house to get the ball rolling and within 8 days, I believe, my husband's dad was settled in at Vitality Living. We were especially touched when she caught us in the parking lot that day to reassure us that our family member would be fine. And he is. He seems to be eating better. He's more active. Staff has welcomed our calls and visits. Every time we've popped in with no warning, the facility is clean and smells fresh, and the residents appear clean and tended to.
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Response from Vitality Living West End Richmond
June 27, 2023Hi Rebecca, we know that making a move to a senior community can be a difficult process and it makes us happy to hear of great experiences like this! Thank you for taking the time to leave us a review.
They did not do enough activity for physical activity in the memory care center ! They should have daily walks for those interested and on days they can't walk there should be stretching exercises and some form of silver sneakers exercising being taught and encouraged to be done. Also there was a financial mistake made on their part that got my moms money caught up in a mess with her bank Tylenol not offered for discomfort without doctor note even though we gave permission for it to be dispensed.
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Overall I am happy with Vitality. They are short staffed right now and residents are upset over some services that have been curbed or stopped. They are trying to do what they can with the staff they have. My mother in law can be difficult to deal with and we are on them constantly about making sure her care plan is being adhered to. She needs to be made to take showers and change her clothes.
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Our family had an in person tour and we were just not really fond of the person giving the tour as well as the community, the rooms were just to small
Response from Vitality Living West End Richmond
October 7, 2022Hello, Vitality Living West End Richmond strives to provide exceptional senior living for residents and a rewarding experience for its employees. We encourage you to call us at 615-538-3200 to provide feedback and ensure that we address any areas of concern.
My mother chose Vitality Living West End Richmond mainly because she really likes this part of town and wanted to live here. When she went to tour she was impressed by the cleanliness of the facility. At that time the food seemed to be very good too, but since she has moved it is has gone downhill. The turnover seems to be pretty high, but I know that is true of everywhere right now. She seems to be satisfied and we are extremely satisfied with the way they manage medications. I would recommend Vitality to others.
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This facility does a good job overall. The care staff could be better, but is ok. I'm disappointed with the quality of care from the in house Dr. Dad's visit was short and minimal and the Dr seems very unprofessional. It was done outside and around other residents. There was no physical exam or detail, just a few questions and vitals. I ended up making him an outside appointment, which is coming up. I also don't care for the charge nurse, I don't get feedback or answers from her. The food is good, they have a daily menu. But sometimes they change it without notice. We were told that the doors get locked at a certain time, as far as locked for the day for residents and their outside time. Sometimes they close them early/make residents come in early, which dad really dislikes. They do seem generally understaffed and I think locking the doors early might be because of that also. The activities director tries really hard to engage the residents and to have activities that everybody can enjoy. We sometimes have to remind them to do laundry and bedding. Laundry also disappears sometimes. I would probably recommend them to friends and family, but would make sure they were aware of the issues I've mentioned.
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Response from Vitality Living West End Richmond
September 27, 2022Hi, thank you for your review! Vitality Living West End Richmond strives to provide exceptional senior living for residents and a rewarding experience for its employees. We encourage you to call us at 615-538-3200 to provide feedback and ensure that we address any areas of concern.
They have a very friendly and attentive staff and the cost is very reasonable.
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I would recommend the community to others for their loved ones. The friendliness of the staff and residents stands out to me, and made it feel very welcoming during the tour and having my loved one in the community. There can be times the response to the call button requests can be slow, and I think this might be due to staffing shortages, like they have everywhere. The community has been good in making sure that all the medications are given on time to the residents. The community always has some type of activity for the residents to participate in.
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I was not impressed with the community due to the apartment sizes being smaller. There was an odor and it wasn't as clean as I had anticipated. The community was also too far from family for our loved one.
Response from Vitality Living West End Richmond
May 24, 2022Hello, Vitality Living West End Richmond strives to provide exceptional senior living for residents and a rewarding experience for its employees. We encourage you to call us at 615-538-3200 to provide feedback and ensure that we address any areas of concern.
I am very happy with the memory care unit at this community and the staff that work in the memory care unit. They take great care of my loved one. They have activities like arts and crafts, bingo, painting, games, movies and more for the residents to do. They even have work out classes for the residents. It's great and everything went well with it.
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Response from Vitality Living West End Richmond
March 14, 2022Hi, we know that making a move to a senior community can be a difficult process and it makes us all so happy to hear of great experiences like this. Thank you for your feedback!
We really liked Vitality Living, but it was a bit pricier than we were wanting. When they followed up after the tour we told them we had chosen another facility that was a little less expensive and they said they could have come down on price. I wish that was discussed during the initial tour because this would have been our first choice.
Response from Vitality Living West End Richmond
February 28, 2022Hi, thank you for your feedback. We value your input!
I cannot say enough good things about Vitality Living. We went with this facility because when I left from my to tour, I just felt different than when I left from the others. I got a really good feeling from them. The staff came in the first day and assessed my mom they really seemed like they knew what to do. A couple days after she was here, my mom said this is almost too good to be true. I would highly recommend to others who are looking.
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Response from Vitality Living West End Richmond
December 9, 2021Hi, we have such wonderful team members and we appreciate you sharing your experience and we strive to create such experiences for everyone! Thank you for your feedback!
Our family had an in person tour and we really liked this community it was actually our second choice but at the time they did not have any private rooms available.
Response from Vitality Living West End Richmond
November 5, 2021Hello, thank you for your five-star feedback! We greatly appreciate you taking time to leave us a review.
The community does what they promise, and anything extra I ask. The food consists of 3 full meals of your choice and 2 snacks for the residents each day. The try and meet the residents requests within reason.
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Response from Vitality Living West End Richmond
August 27, 2021Hi, we greatly appreciate your five-star feedback. Thank you for your time and interest in Vitality Living West End Richmond!
Very nice community and a variety of room options available. When I visited, many residents were engaged in group activities and seemed to be enjoying themselves.
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Response from Vitality Living West End Richmond
August 17, 2021Hi, we greatly appreciate your five-star feedback. Thank you for your time and interest in Vitality Living West End Richmond!
We chose Brookdale West End Richmond because of the location, the size of the community( it is smaller, only around 90 rooms), and we had comfort around the people here. The room sizes here are great, they are perfect for their needs. I think the food is good. The best part about the community so far has been that they are keeping the residents safe with everything going on. They have managed the pandemic very well. I would recommend.
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We chose Brookdale because it smelled nicer, and it was just a nice overall facility for our price range. Also the location is great. The room sizes are HUGE. She shares a room with a roommate and it has two big windows. It was the largest room we have seen. The regular dining room looks a lot nicer menu wise but memory care seems to have has less options. My favorite part about the community is the people. They have been so helpful to get us connected via Facetime and porch visits with my mother in law. They keep us in the loop on everything and you can tell the staff genuinely care about their residents. I would recommend Brookdale West End Richmond.
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See what the neighborhood has to offer and what’s nearby:
Vitality Living West End Richmond offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Vitality Living West End Richmond has received an average review rating of 4.1 based on 72 reviews. See all reviews.
Call (804) 741-8880 to reach a resident at Vitality Living West End Richmond.
To reach a resident at Vitality Living West End Richmond call: (804) 741-8880
4.1
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4.2
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4.7
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Parkside at Beth Sholom, located in Richmond, Virginia, is an assisted living community that specializes in holistic medicine and memory care to help residents with memory loss, dementia, and Alzheimer's disease lead a high-quality life without losing their independence. The community sits in a...
3.2
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4.4
(74 reviews)Studio, 1bd, 2bd, Semi-Private
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4.0
(1 review)3.5
(13 reviews)Studio, 1bd, Semi-Private
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4.1
(66 reviews)Studio, 1bd, 2bd, Semi-Private
Located in the charming West End of Richmond, Tuckahoe Senior Living offers the very best in personalized care. Our community specializes in assisted living for those who may need help with everyday activities, as well as memory care for residents with Alzheimer’s, dementia, and other forms of...
3.5
(6 reviews)Studio, 1bd, Semi-Private
Beth Sholom Gardens is an assisted living community in the historic, scenic city of Richmond, Virginia. Our peaceful, picturesque community is located on a large,16 acre wooded campus in the upscale, tree-lined West End neighborhood, providing excellent access to area medical centers, unique...
3.8
(23 reviews)Studio, 1bd, 2bd, Semi-Private
Discovery Village at the West End is an assisted living community located in Richmond, Virginia. Richmond is Virginia’s capital and is recognized as being one of the nation’s oldest cities. Its vibrant history is richly portrayed in the city’s many museums and historic sites. History enthusiasts...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.