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Commonwealth Senior Living at the West End

2400 Gaskins Rd., Richmond, VA 23238

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anonymous - Loved one of resident/client
4.0
Great Place

My mother in law is doing very well since moving here. She is keeping very busy with all the activities they offer and making friends with the residents as she can. She loves the staff but we are disappointed that we learned the activities director has left the staff and she was one of the major reasons why we chose the community in the first place. Hopefully, they will get someone as dynamic as the previous one. We would recommend this community if asked.... Read more

Read all reviews

About the facility Commonwealth Senior Living at the West End

Commonwealth Senior Living at the West End in Richmond, Virginia is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Commonwealth Senior Living at the West End is a community within Commonwealth Senior Living properties. See all Commonwealth Senior Living communities.

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Amenities at Commonwealth Senior Living at the West End

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Air Conditioned

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Cooking Classes

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Reviews for Commonwealth Senior Living at the West End

3.5(13 reviews)
Write a Review
Cleanliness

3.5

Friendliness

3.5

Meals & Dining

No data collected

Care Services

3.5

Activities

3.5

Staff

No data collected

Value for Cost

3.5

1-13 of 13 reviews
Sort by

4.0
anonymous - Loved one of resident/client
Memory Care
September 26, 2017
Verified Review
Great Place

My mother in law is doing very well since moving here. She is keeping very busy with all the activities they offer and making friends with the residents as she can. She loves the staff but we are disappointed that we learned the activities director has left the staff and she was one of the major reasons why we chose the community in the first place. Hopefully, they will get someone as dynamic as the previous one. We would recommend this community if asked.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
June 23, 2017
Verified Review
Father in Law is Doing Fantastic in This Community

We are very pleased with my father in law move to this community. He is doing fantastic, and everything is working out very well. We know he is safe, and in a good facility. They have a good staff. They are good with their communication, and providing him with good care. When we visit the community, and his room are well maintained. The experience is going well for us in this community, and I would recommend it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
April 20, 2017
Verified Review
Decent Tour

I had a pretty decent tour of this community. Everything went well for the most. The community from what I saw looked decent. The staff was kind, and friendly. There were many factors that played into where to move my father too. This wasn't the right fit for him, and his needs.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
anonymous - Toured community
Memory Care
March 7, 2017
Verified Review
Very cold community!!

I was not impressed with this community when I had taken my tour for my mother. The entire building felt very cold and did not have a home feeling I would want for her to live in. I felt like I was walking on a cruise ship or checking into a hotel it just was not the right fit for her.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
anonymous - Toured community
Memory Care
February 19, 2017

This facility was nice. One associate I met there seemed excellent in her care of the Memory folks. [Removed] could transition to Memory Care if necessary. Parking outside was inefficient. They had a lot of family functions going on, although great for some, not necessarily for [Removed]. It seemed like she could become isolated again there. The room was very nice, only one left. The pricing was as high as Brookdale. Scheduled an assessment for 2/17. Haven't heard back from Jamie yet on the rating.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Memory Care
December 27, 2016
Verified Review
The Staff Show Great Characteristics

My mom is settling in for the second time, she had to leave for a month. However the community is a smaller venue which fits my moms needs. The carpet in the new wing gets tough for her at times, she uses a wheelchair. My mom enjoys the meals and its selections. The personnel are concerned, compassionate and attentive. They are not just there for a paycheck, we really like the staff. The residents are all friendly too.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
November 1, 2016
Verified Review
Good Respite Stay

My husband had a good respite stay experience here at this community. It is a nice community, and they did a good job caring for him and his needs. I was pleased with all they did for us. It was a good experience for him, and I knew he was in good hands. This is a lovely community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
DEBRA A ALLAN - Loved one of resident/client
Memory Care
October 8, 2016
Verified Review
Great place

My mother in law is doing great there The people are very friendly and try and make it like home for everyone , They have helped us help her with everything

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Family Member of Resident - Loved one of resident/client
Memory Care
February 21, 2016
Much Improvement Since Commonwealth Took Over

Since Commonwealth Assisted Living took over this community at the end of April 2015 the improvements have been amazing! They increased care staff, added another LPN, brought in a real chef and began serving fresh food. They added more housekeeping and have administrative staff on site seven days a week. My mom is so happy with the improvements as are her table mates. We highly recommend this community to anyone looking for help in caring for their loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
August 27, 2015
Verified Review
Friendly, professional staff

Our experience with Commonwealth Assisted Living was a good one, overall! The staff here does an excellent job looking after the residents. They are friendly, professional, and very polite! Really the only issue we had is that Mom feels that the other residents here are "too old".

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


2.5
anonymous - Loved one of resident/client
Memory Care
August 9, 2015
Verified Review
Need more staff in the evening and during the night

***There are not enough staff from 7pm to 7am. **Bells and calls for help at night are unanswered. Have complained. Staff is friendly and caring to the residents.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5

Response from Commonwealth Senior Living at the West End

August 11, 2015

As the Executive Director of Commonwealth Assisted Living at the West End, I want to thank you for sharing your feedback. We take your comments seriously and I can assure you that our community is properly staffed to meet the needs our of residents day and night. We take pride in providing high-quality care for our residents and for most cases we respond to residents and call bells within 10 minutes during the night. I welcome the opportunity to address your concerns further and please feel free to contact me directly. My e-mail address is [removed] and my phone number is [removed]. Thank you and I look forward to speaking with you. --Leslie Jones, Executive Director of Commonwealth Assisted Living at the West End


0.5
anonymous - Industry reviewer
Memory Care
April 9, 2015
Residents on their own

Residents need companions or aides for 7pm to 7am due to staffing issues with the level of care for certain residents. The residents calls for help or bells will not be responded to quickly if any during these hours due to aides assisting in giving showers and putting to bed making the the aides unavailable for any other resident in the community as there are no nurses or lpns present on site during these hours. There is no management during these hours only two aides or three and one must pass meds to the entire community. This was the case a month ago need to verify yourself that it is not the case if you are considering

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Commonwealth Senior Living at the West End

May 8, 2015

On behalf of Commonwealth Assisted Living at the West End, I would like to thank you for sharing your comments with us. Providing our residents and their families with high-quality care, dignity, respect, and compassion is our top priority. I would like to assure you that our community is adequately staffed to meet the needs of our residents 24 hours a day. I would love the opportunity to meet with you to discuss your concerns. My e-mail address is [removed] and my phone number is [removed]. Thank you so much and I look forward to speaking with you. --Leslie Jones, Executive Director of Commonwealth Assisted Living at the West End


3.0
A Place For Mom Customer - Toured community
Memory Care
December 29, 2012
Verified Review
Nice property - similar in size to cu...

Nice property - similar in size to current location but newer and nicer interior. All the rooms are the same size (studio) - Met with director who was very helpful.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


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Frequently Asked Questions about Commonwealth Senior Living at the West End

Commonwealth Senior Living at the West End offers Studio, 1 Bedroom and Semi-Private. Learn more.

Commonwealth Senior Living at the West End has received an average review rating of 3.5 based on 13 reviews. See all reviews.

Call (804) 965-2155 to reach a resident at Commonwealth Senior Living at the West End.

To reach a resident at Commonwealth Senior Living at the West End call: (804) 965-2155



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.