Solstice Senior Living at Palatine

[name removed] and her staff are always helpful and Knowledgeable, They are always keeping it clean and make sure the cook is making great meals for residents. The activities are great and fun too.

I look forward to meals and fun events

Our mom has been at Solstice for 15 months and we are very pleased with how much we appreciate the excellent attention they provide for each tenant!

I would recommend, lots of good choices of apartments. And lots of services, and the process moves quickly.

The staff fully embraces your loved one as one of their own. The other residents have taken our loved one in as a part of their own family. Everyone is so kind and generous. The entire facility (staff and residents alike), including the great Palatine Fire Department assisted in putting together/attending our loved ones birthday last week.

Everything has been great. Our family has experienced security, stability and good care for our loved one. And the apartment is very good. It's just the right size, so it's not too much for him to take care of. And it's well equipped, modern, and updated. He had new everything when he moved in - new appliances, new flooring and carpeting, etc.

The location as well as the value for the money is what really stuck out to us about Solstice when we were searching for the right fit. We also just had a good overall feeling about the place from the get go. The apartments are pretty good size compared to some others we looked at. I have noticed there has been some smoking going on inside the facility, you can smell it by the elevators and I know that is not supposed to be happening. We would recommend the community to others.

They have a lot of activities going on, the activities room is so nice and has a fire place. The food is excellent, they are chef prepared meals and the soup is the best soup I have ever come across. They have a large variety on the menu and it is always rotating, you get 3 meals a day. If you are coming to tour, they bring you in around lunch time so that way you are able to try their amazing food. They do have transportation, but you are within 2 blocks walking distance from the train and right in the middle of town and tons of shopping and restaurants, it is just a great location. Pace comes through if you want it and it is not expensive. It is a pet friendly facility as well, small dogs and cats are welcome. The residents are a little older, but everyone seems to still be active and likes to socialize. Right now there does seem to be a lot more men here than women. I would recommend to others looking.

We can afford this location and found everything clauserfobic.

We chose Solstice Senior Living because of the location as well the value for the money. It is not a super high end place, I would say it is right in the middle. The facility is very clean. When we walked in and were looking around it reminded us of being on a cruise ship. I would highly recommend to others looking.

I loved everything about this community. The community has been trying its best during the pandemic. I have been able to visit and they have worked well with me. I would recommend this community to others

If you are on a fixed income this is the biggest bang for your buck if so I would recommend this community to others

Have 2 parents here in separate apartments so they are getting 2 full rent checks. Service has gone downhill steadily since the first parent entered 2 1/2 years ago, just after it turned over from the Tamarak to the Solstice. Initially the food was great, the director and staff were friendly and went out of their way to provide excellent service. Once he was let go along with many of the staff, things steadily have declined. Even though the cosmetic appearance has been improved with renovations, the food is NOT "restaurant-quality cuisine" as they advertise. It is carb-laden and not the "unique, flavorful menus with a variety of options and making nearly everything from scratch" as promised in the advertising - far from it. Activities are at a bare minimum. There is no available contact after hours for maintenance problems that arise - residents are on their own until someone arrives the next day. No one returns calls and our parents have waited weeks just to have minimal repairs done. Housekeeping has been poor with the promised weekly cleaning and washing of sheets and towels down to monthly, if at all. Getting tired of "the COVID" excuse for nothing getting done. We referred a friend 2 years ago and never got the referral bonus as promised. And, of course, it is "raise the rent" time again with nothing to offer for it. Looking for a new place, needless to say!

Love this senior living community. Couldn't be happier. Love the amenities and the food and activities. The staff is helpful and caring. Independent living with assistance if needed for the long term. Happy to have made this choice for my loved one.

Solstice is a community that has a lot to offer its residents. Food is fresh, staff is helpful and there are a lot of fun things to do. I wouldn't want to live anywhere else. I am always excited to see what new things they come up with for us.

My aunt lives here, with her husband. They love living at Solstice. They have many friends there and always look forward to meals and holiday activities. She moved from a different community to Solstice and has never looked back.