Silver Creek on Main

We were not happy with Silver Creeks memory care. They did not do anything with the residents. Every time I would visit she was sitting in front of a tv. Me and my family visited daily. Silver Creek is probably great for assisted living but not great for memory care.

Facility and staff are excellent. I would recommend Silver Creek on Main. I wish the monthly cost was a bit lower but would be happy if the rent did not go up every year. All-in-all very good place for mom!

Friendly and helpful staff, beautiful facility, and plenty of activities. I would recommend Silver Creek on Main to others.

They make us feel welcomed, and they are friendly. They could do better, communicating with the billing, and receiving a billl in a timely manner would be nice.

This is a wonderful and safe community. They have activities at this community like work out facilities, a pool, a library, a game room to play different games and more. They also have a nice trail for walks for the residents and more for us to stay active in the community. The staff are so nice and helpful and they do a good job with anything that I may need.

I would recommend Silver Creek to those who are looking. They're very easy to work with. They really seem to care about their residents. Things have worked out pretty well for my family and I. Silver Creek has a good plan in place for our loved one.

Felt like a 5-star hotel. Staff was very helpful and informative.

Up until they had to shut everything down due to COVID, the activities were great. Silver Creek is beautiful. and the food has been great. We really do not have any complaints to say about the community.

Very nice, open floor plan. Warm and inviting. Staff knew residents by name and residents were engaging to us. We looked at the 1 bedroom apt, nice and bright, spacious. Top of the list so far but want to look at a few others to compare.

They advertise as Enhanced Assisted Living, but function as traditional AL. They lack nursing management, poor follow up from the nurse manager in the EAL. Everything else about the facility is awesome.

All sounded very good -- but no rooms available.

REVISED :: The furnaces in the 1 bedroom units are electric whereas the other units have a gas furnace. You are responsible for the electricity used for the furnace. I had Excel Energy come out to my unit and make the necessary corrections to my bill as electric furnaces (during the winter months) is discounted. This was never disclosed to us prior to the lease signing - we were told that All the utilities were included in the monthly rent - NOT True. The Property Manager had refused the Excel employee access to the property - so I had him remove his badge and had him enter as my guest. When she found this out - she called Excel "Demanding" my account information - Excel refused as this would be a violation of The “Privacy Act". She was verbally aggressive and thank goodness that Excel recorded their conversation with her !! In January I did not receive a “Certificate Of Rent Paid”. SCOM was claiming tax exemption) I investigated this with the city and county only to discover that no deed had ever been filed. It was still in the city of MG's name. This was addressed by 3 MN government offices. SCOM “Refused" to correct the “Intentional Inaccuracy” of my CRP. MG requires ALL rental communities to do background checks - SCOM was aware of this requirement and yet did not do so. This is a community that consists of “Senior Bullies” I personally experienced/endured senior bullying myself. The Intentional - Alienating, Ostracism and Isolating of individuals. Gossiping & Rumors. I personally was "Intentionally" skipped over for a garage stahl by the leasing agent numerous times. I Most definitely would "NOT" advise my Worst of acquaintances to reside here?? Corporate & Staff (FACTUAL) DID use “Intimidation Tactics" toward Seniors to silence those of us who voiced our concerns with threats of "eviction or termination of our lease agreement/s". SCOM termed it :: "Interferring With The Management Of The Property". I have saved All documentation as support of my statements made here. SCOM Management did NOT like the Fact that I possessed much knowledge about MN Tenant’s Rights - that because they were 2 months behind in work orders - that I/We could go down to the County Courthouse - file a complaint and then the County would hold our Rent Checks in an escrow account until the work orders had been completed. In addition :: dog feces have been left in the halls & sidewalks for walkers, wheelchairs, and scooters to role through - A MG "Health Code Violation". Quite Disgusting.

I like to be able to plan ahead, so when I needed to prepare for a place for my mother's respite care, Silver Creek on Main was generous enough to allow me to make arrangements well ahead of time. The staff was very friendly there, the place was clean, the security was there, and I just felt very comfortable with her there. We has no issues at all.

My Brother-in-law is staying at Silver Creek on Main, and it has been a very good experience so far. I really appreciate how the staff interacts with the families and residents. They definitely helped make something that is very difficult a little easier, and I just can’t say enough good things about the staff. The food there is really good, and I think my brother-in-law is enjoying it. I also appreciate the fact that the community is well-maintained, fresh, and clean. There’s a vibrant atmosphere here, which is very good. I would definitely recommend Silver Creek to others.

My parents live in Silver Creek. It has been a positive experience so far. Really, the only issue is that I feel that communication could be better on the part of the staff. Overall though, the staff is very friendly and helpful, they really take suggestions to heart, and they are very caring. The food is good, and the place is clean, which I think is excellent. They also have a lot of activities to keep the residents stimulated like trips, exercises, memory games, monthly family night, and a men’s group. Overall, this community is awesome, and we are very happy.

visited today, was a very nice place. Apts. seemed small. Will go back.

Silver Creek was the best community I saw. However the size is intimidating for my parent. It was a bit much and we wanted something smaller to not get overwhelmed by the size.