Novellus Kingwood Assisted Living and Memory Care

I toured several places both large and small as well as personal care homes and I immediately notice this place was different although the decor is outdated, the friendliness draws you in. I then understood the referral specialist recommendation to go see this place. The greeting at the door was warm and friendly. During the tour the staff greeted residents their names. Residents were friendly and both stated the food and the staff were great. The apartment size was standard but the inviting atmosphere was calming.

I am so glad our family picked Novellus, the staff is very friendly (everybody speak with a smile). The staff has been amazing, patient, and caring. My mom LOVES the activities. The best benefit is the apartments are private with their own private bath. It's truly a blessing to have found this place! We love it.

It's a horrible place and do not put a person you love in this awful facility. My loved one was left in soiled depends and left in a wheelchair most of the day. They only stayed in that facility for a short amount of time. I'm grateful I ran into his hospice nurse at the front desk and asked if they could put them back on hospice or I wouldn't have known in the short amount of time he was at Novellus that he had developed to huge bed sores. I'm sure you can tell I'm not a fan of this facility. I brought my loved one home and I have sitters 7 hours 7 days a week and my loved one is on hospice.

The family night dinner was outstanding! I've never seen assisted living done so well before. The food was delicious and the musician was amazing. I enjoyed the harpist player. The picture back drop was beautiful. We enjoyed an extremely nice dinner environment and took pictures. I've shared the photos and most people can't believe the pictures were taken at an assisted living place. I was very impressed. It's a 10 out 10 I highly recommend.

The staff and facility were welcoming, compassionate and professional from the moment we.walked in and throughout. They were able to address all our questions and concerns and give us the confidence that our family member would be safe and well cared for. Highly recommended with no qualifications.

They are all fantastic. [name removed], the Director, is amazing. She runs a tight ship. She and the staff were very responsive and care deeply for the residents. The residents are all lovely and because the place isn't huge everyone has a chance to establish personal relationships. The staff and residents become like family. They were a true blessing to me and my mom.

Completed a tour with a love one. Everyone was friendly. It was a very welcoming experience and I absolutely LOVED that they have a hydration station on the front porch and the memory care garden has raised wood planter beds.

The place do a good job making sure the residents are cared for. Their activities and especially the food presentation is top notch hands down! If you looking for great care, events, activities, family inclusion and delicious food….THIS IS THE PLACE!

Absolutely loved the home like feel. The people greeted me with a smile. I love the activities calendar and app! There was a charming resident that was sitting in library and she shared with me that the staff is great and the food is amazing. I loved she spoke so highly of the staff and was willing to answer my questions. The building is older but the atmosphere is that of compassion and kindness.

We ended up moving our loved one out [dates removed] and is now at [community name removed]. There was definitely room for them to improve on things, and the rates got raised on us twice without warning.

Staff 10/10. Meet all of my expectations. Staff ready at the drop of a hat to assist. A phone call away. Staff make sure everything is ready and available for the new resident. Provide all types of service. Even if you door dash or send an Amazon order staff will make sure it’s to resident. Resident tjeee are very friendly. The very first day we came I knew this was the place for my Aunt. Very helpful.

Mom is delighted with her new apartment. The focus on community is genuine and heartfelt. I wish we had moved her sooner - she is really enjoying her new friends and it's super easy for her Kingwood friends to visit . She is having a wonderful time and I feel good knowing that she is safe.

My mother lived in the building for 9 years; she recently passed on [date removed]. The staff is the best. They stayed with me every step of the way. They are an extension of my family. My mother loved loved loved the staff! I am going to miss every single one of them. Thank you for everything you guys did for my mom. Thank you to the management company Novellus, words cant express how appreciative I am. I'm going to miss them so much!

My husband lived at Novellus Kingwood from October 2023 until his death on December 10, 2023. He had good care while he was there. The staff are all amazing and loving. I would recommend this facility to anyone needing this kind of care.

My loved one has lived here for since 2016. She loves and staff, activities and the food! This place is truly a gem to our family. They have been by my loved one side every step of the way and it's been a blessing.

a good place to live

Memory care activities and engagement is truly above the normal standard. The care staff and services are STELLAR! My family and I appreciate the staff consistent dedication to working with my Dad. My Dad affectionately refer to this place as “home”! We picked him up for the Thanksgiving holiday with the intent he would stay for a week. The 2nd day into his visit with family, he demanded he be taken back “home” and that confirmation we made the right decision. He loves this place and considers it home which is a HUGE compliment coming from my Dad. (LOL)

I would say if they are going into memory care don't go there. I would say only go there if it's for assisted living. I picked it because the memory care was a small wing and felt they would attend my husband's needs which they did not. When you go in your first day in a wheelchair and less than a week you are restricted to a bed it's a bad situation for the person and the family

staff its very sweet, the always are checking on you to make sure you are ok. food its good and activities are fun

Its a good place to live, people care about you, its a small community