Rosemont

I felt Rosemont was better than some of the others we looked at but not quite as nice as one which I felt had several amenities that my parents didn't need. They have very nice people and some that just have a job you can tell don't really want to be there. The facility is getting a bit old.

What we like the most about Rosemont is the friendliness of the staff and we would recommend this community to other families based on the experience we have had so far.

The facility needs some major upgrades, rain water leaking in rooms, AC units broken. They have a shortage of staff that are able to assist residents that require more support. The residents with dietary restrictions have more limited options.

I would tell others looking into Rosemont for their loved ones that the staff Honestly Cares about each resident as if they was their own family. As far as the room sizes go, there are many options & choices for residents & their families that will suit their needs.

We were very pleased with the accommodations and service @ Rosemont. It was a clean, well equipped facility and friendly staff. Although my mom rarely participated they had a variety of activities and events to cater to the needs of residents. Chef had regular sessions with residents and asked input regarding meals which were very appetizing.

It was filthy all the time- The dining room furniture was always sticky. The recliners in the living room were bloody and food stained. Often there would be a puddle of pee on the dining room floor. there were some great staff members. [name removed] was great. A handful of care givers were wonderful but that's a small percentage. But it was a revolving door of staff members. They clearly don't pay them enough for the hard work that they do...if they do it. [name removed]can't do everything for all the patients. And as I said, there were a handful of dedicated care givers who did their best but there was not enough of them to go around. They worked their heads off while the other staff members sat around. Most of the patients ate fairly well. The menu varied and sometimes it looked appetizing to me and other times not. they had a lovely cheerful young woman doing activities. She had no real training in this. She really tried to engage them which is challenging in itself. But it was lacking to be sure. And absolutely not her fault she did the best with the stuff they provided. They raised their prices before even 6 months of residence. I was told they were renovating. All I ever saw was new art on the walls using patient photos which were awesome. But that was about it.

Staff are friendly and helpful for the most part but they were short staffed so some things like cleaning my moms room and doing her laundry on time got late I would recommend Rosemont to others looking for care for a loved one.

My loved one is a resident at Rosemont. My experience has been very good. They stay in touch with you and ask questions. The directors have all been very helpful and approachable. I would recommend this facility to others.

[name removed] is helpful with getting doctor appointment rides. That's been really helpful. [name removed] the care giver is very good too.

What our family likes the most about the Rosemont community is the friendliness of the staff members. Based on the experience we have had so far, we would recommend this community to other families.

I toured 6 places...Price, availability, acceptance and care were my concerns. It was more important with how well they cared for mom than how fancy the building was.

There are GREAT ones and poor staff. The ready good ones tend to be the long term staff that are there because they are passionate about what they do. However, there needs to be an improvement in the hiring process. There seems to be a revolving door in that area and a sense that those new staff members aren't there because of any desire to be caring and maybe faked their way through the interview process. If they have a background as caregivers at other (or multiple other) places where high standards for caregivers are expected, that should be a red flag. This is not to say there aren't any good new people hired, just that the lack of great care (or good quality care) seems to be existing in those new hires that slipped through the hiring process.

I think the facility overall is very good. Night staff is a bit young and not as good as the day staff, according to mom and my sister. I would suggest too that families remember that staff is busy with numerous residents and to be patient.

Great overall experience with the staff. Very nice facility.

Amazing place with amazing staff! My best friend has lived here for two years now and he is as happy as happy gets. Everything from the activities to the food is well above exception. I would recommend anyone who is looking for a memory care here to check this place out.

The staff at Rosemont is caring, considerate and wonderful. My friend loves to go to bingo and win prizes. It brightens her day. She also loves the entertainment they provide. She is much happier no that she lives at Rosemont.

I experienced a good vibe from the facility during my visit. We picked this community because of mostly the ratings online and the cleanliness and willing to negotiate prices.

We have had a great experience at Rosemeont - always positive, 5/5 in all aspects. The staff are great, and I appreciate that they truly understand memory care.

We picked this community because, they are professional, efficient, caring, and they are always very responsive. It's the best facility around. It's an excellent facility with people who care. I would recommend to other families.