Magnolia Springs East Louisville

It is so much better than my previous top two. It. Seems like I would like to hug Almost everyone. Probably the dining is # 1. It seems that everyone wants to help you . I visited many homes, but this place seems to be far better. I think the workers are trained to treat us so well. Even my health is better. That is amazing for my being 92. I think God every day for being here. They have asked me to lead a Bible study for the Memory Care section! And the residents there appreciate me so much! No one else ever visits them.

Mom was only there for [date removed] before I moved her out. *Carpet and upholstered furniture had brown stains and smelled like urine *Staff was agency and the majority of them could not speak English *Went to [name removed] and [name removed] several times over issues and the response I received was, sorry you feel that way. *Meals were less than appealing and what I tasted was unacceptable. *Mom was 8 out 10 times dressed in someone else's clothing, (I had moms name ironed in her clothing) or dresses with stuff on backwards. also had other people glasses on. I could go on and on about my feelings and my disappointment but I'm only listing facts. I would NEVER RECOMMEND THAT FACILITY.

When we started looking to move my in-laws to Louisville, this was the closest community and the parents of a friend of mine who lived here, where very happy so, we thought we'd check it out. So glad we did because immediately walking in, it felt very homey and beautiful! Everyone we spoke to was very warm and friendly, something really important to us. My father-in-law has been living there now for a few weeks and we couldn't be happier! With my mother-in-law's passing right before moving in, the staff has been so helpful with helping him through this tough time. They truly take the time to personally get to know the people living there as well as the families. There are a lot of fun activities available throughout the week, I love the 50's hangout room with pool table, the movie theatre room with reclining chairs and chair volleyball. And the food is delicious, we've eaten there several times! I would highly recommend Magnolia Springs East Louisville!

Because my mother was having a very difficult time assimilating, and in general the facility encourages family members to not be in contact for the first week to two weeks, I really don't know anything about the staff. The memory care director, [name removed], did seem very competent, caring, and provided me with feedback especially when my mom had a good day or a good moment. I was not privy to any of my mom's meals, so I don't know about the food quality. No real suggestions for improvement. Although our situation was very disturbing I do feel it was unique. If a guest is refusing to get up, I would recommend that the staff not allow them to remain in a urine soaked bed and you're in soaked pull-ups for multiple hours. In spite of our experience, I do believe it is a quality facility and I would recommend it. If someone has a loved one who is an extreme exit seeker, it could initially be a real problem And they should inquire about that up front.

I think this place is wonderful because everyone is so friendly and nice. It feels like home from the beginning. They have a lot to offer like a beautiful activities team, meals that are wonderful, and people that treat you like family and listen to you. I feel safe here and love it.

It was pleasure meeting the staff and residents. We toured the facility had a wonderful meal and met many of the current happy residents of the facility. With all the inclusions, It seemed so wonderful, almost like cruise ship without leaving the facility. Was visiting with my father but have already decided I would like living here when I am ready to down size.

Every one is so helpful and kind! I have been quarantined for COVID, and they bring my meals to me. All the workers are so helpful. The food is good! Great decision to live here!!!!

My 94 year old Mother went to Magnolia Springs recently for respite care after a hospital stay. Even though she was only there for recuperation they were so accommodating. The facility is immaculate, comfortable and so well decorated. The amenities and activities are too numerous to mention in this review. Most importantly, everyone on staff truly cares about the residents and pays attention to every detail. Mom came home, but when the time comes for additional care, this is the only place she would go.

My mother came to Magnolia Springs in 2021 to a studio apartment. My sister and I immediately felt kindness and caring for my mother. As expected there was a transition time for her. She began calling Magnolia Springs her home and told me she felt safe and thankful to be here. My mother's condition has progressed and she needed to move to a memory care unit recently. We visited the unit at Magnolia Springs and it seemed like a natural progression. We met a caregiver whose grandmother had been a resident on the care unit years ago. She told us that she came there to work because she was so impressed how her grandmother had been treated. My sister and I feel blessed to have our mother at Magnolia Springs.

I am in the process of trying to find a home for my mother. We have been exploring places for when the time comes to move her in to an assisted living facility. We looked at many places from Louisville to Carrollton. By far, Magnolia Springs is the place I would want my mom to be. The facility is beautiful and they are constantly working to improve. The director and the nurse spent several hours with us giving us a tour and answering our questions. We were able to talk to the chef's staff and even see them doing cooking demonstrations. The housekeeping staff was friendly and the place was immaculate. We had several residents talk to us and tell us how much they loved the place. It was by far the best visit we had.

Could not ask for better or more professional help than I received from your Director of Community Relations. My parents were considering moving here from Missouri, and she helped me with pricing and unit sizes and lots of other good information. She was so kind and caring.

After a poor experience with respite care at another facility, our family began researching places that offered both memory care and assisted living so our parents could be in the same place. We now realized that “memory care” did not necessarily mean a facility had an actual program designed and implemented to actively engage dementia patients. In fact we weren’t even sure such a thing existed, but it does at Magnolia Springs East. We were extremely impressed by their program and by the fact that they not only had adequate staff, but also staff who were specifically trained in this program. The commitment to preserving the dignity of their dementia patients and eliminating the frustration and anxiety that can accompany the disease was obvious. Not all Memory Care is created equal, but there is at least one place dedicated to helping the last chapters be as fulfilling and enjoyable as possible.

I literately worked with [name removed] for years until we determined the time was right for Mom to make the make the move to assisted living. She was unfailing cheerful and supportive but not pushy. When Mom was ready we evaluated several places and Magnolia was the clear stand out. Their caring long term staff met with mom and genuinely listened to her and shared all the facility had to offer. She felt welcomed from day one. Plus, she really likes her room. They took the time to get to know her and pared her with people of similar interests in the dining room. (Food is great btw). So it was easy for her to make friends. She enjoys the outings and take her to all her doctors appointments. She’s happier than she’s been in years and I am so relieved!

Has been a wonderful move for mom! We have met all the staff. The Dept heads have all done what they have said they would do. Have not seen one frown or been denied anything in regards to mom’s care. Sorry I didn’t find Magnolia Springs 3 years ago.

my parent has lived at magnolia springs east for over six years. We have had a good experience and we have seen no reason to leave. MSE has good apartments, food and a friendly staff. My parent has some special needs which are well attended to by the staff

I recently toured this community With Sue Winking and it was beautiful. Everyone I met seemed happy to be there and genuinely cared about the residents. It's a place I will be comfortable placing clients in the future. Jason Assisted Living Locators Louisville

We are just starting to look at Assisted Living facilities knowing that one or both parents will eventually need more care than we can provide them at home. [Name removed] and other staff we met with were very helpful answering our questions and showing us Magnolia Springs. The facility was very nice and all of the staff we met were very friendly and appeared to care a great deal about the residents.

We were given a great tour and treated us to a very nice lunch prepared by the MS East Chef. Magnolia Springs East seems to be a very welcoming and warm place, and I would have no hesitation at all to place my 97 year-old mother there. Spacious apartments with lots of closet space. And it looks like they are constantly improving/redecorating public spaces for the residents.

I am very impressed with the memory care section of Magnolia Springs. The facility was clean, hallways are wide and very open. The residents sure looked like they were having a good time! I am seriously considering the location for my elderly mother. If I were ready for assisted living, this is probably where I would choose to live.