Creekside on Whipps Mill Road

My loved one is currently a resident at Creekside on Whipps Mill Road and the experience has been very good for her at this facility so far. The staff are very friendly and nice. The meals are of good quality. The management is quick to handle concerns. The cleanliness, care services and activities are good. I would definitely recommend Creekside on Whipps Mill Road to others.

My loved one is currently a resident at Creekside on Whipps Mill Road and everything has been great for her so far. The experience has been positive.

Creekside on Whipps Mill Road is poorly managed. There were a few really great staff members, but several really poor ones. Based off of our experience, I would not recommend this facility to others.

This facility had the experience and staff to take care of our Mother. All the information was up front and very easy to understand!!Everything was top notch everything and everyone!!!

The staff at Creekside on Whipps Mill Road were very patient and caring with my Mother, who was previously my father's caretaker before coming to this facility. They realize that it's not just the resident that needs their compassion. I would recommend Creekside on Whipps Mill Road to others! Overall good experience.

When it comes to the meals and dining service I have not been there for meals so I cannot answer this. For the activities, our loved one is in memory care and I have not been there for the activities. Based on my experience with the memory care unit, yes, I would recommend Creekside on Whipps Mill Road.

Based on the experience we have had so far, we are very happy with all the categories listed above for Creekside on Whipps Mill Road. A Place For Mom was very helpful in placing my brother there. We would definitely recommend this community to other families looking for a community for their loved ones. Thank you.

Creek side on Whipps Mill Road was a good place for [name removed], very attentive to her needs, kept me informed of my loved one's progress, we were very pleased with this community. The staff communication was good and the meals were good. I am not sure if there were choices. Overall things were good for us and our loved one.

I would highly recommend the community to others for their loved ones. This has been an excellent experience for my loved one and family. The staff communication has been great when we have questions or concerns. There are three meals a day for the residents. My loved one is happy here.

We have been very pleased with their care! Unfortunately [name removed] was admitted to the hospital last week. Thank you, A Place For Mom - your help placing her at Creekside was so very appreciated! We live out of state, and the staff at Creekside are great about communicating with us and working with my mother in law to meet her care needs.

The cook makes good food, especially biscuits and gravy. They have been excellent. It's a small community , and is very intimate. It's good value for money. My loved one loves it there. They are verry happy Sometimes, they are short staffed on the weekends.

I looked at many other places but when I went to visit Creekside on Whipps Mill Road, I saw just how clean it was and there was no odor. The value for the money here is also the best that I saw compared to others in the area. I would recommend the facility to anyone looking.

they were all very friendly and the two directors went above and beyond, they helped us during one of the most difficult times. we accomplished what we went there for, it couldn't have been any better under the unfortunate circumstances. the meals to me were fine, but some of the foods were difficult for my loved one to eat, but when we brought it up to them they took care of it. they catered to her, if she didn't want something they would make her something else in its place, like a sandwich. they do offer transportation to appointments and stores, although we never used that service. they allow pets and smoking is not allowed. they were very responsive to issues that arose while our loved one was there. they would usually greet me with updates about my loved ones day when I walked in to visit. I think that was just a direct result of me being vocal, being there daily, and making sure I knew the director and her daily caretakers. from past experience, I know that you have to be vigilant about taking care of your person and staying on top of things. they have two locations, and the Whipps Mills director was also involved at the other location, so I'm sure they are both ran very well. I would recommend Creekside to others.

Nice and Caring Staff for the most part. Resident Care could be better if there were people there with real senior care giving training. Staff needs more training and education to better assist residents. Care Staff seems inexperienced, careless, overworked, extremely understaffed and in dyer need of training and support. One staff member was so careless with their own appearance, they even smelled funny. I hope they drug test all of their employees. Doesn't seem like it. Residents seem like they are occasionally stressed while there. Though they have affordable pricing, very clean and beautiful building, they need some real healthcare professionals that know how to care for seniors and seniors in memory care units. Safety is so import for the vulnerable senior population. Please hire better staff or better train the ones you have Creekside at Whippsmill.

We chose Creekside on Whipps Mill Road because of the all inclusive model for price and also the executive director was great and easy to work with. We had to move her in quickly and they made it seamless for us. I would definitely recommend to others looking.