Vitality Living Springdale

My loved one went to Vitality Living Springdale for a respite stay. The staff were all very attentive and easy to reach when I wanted to check on my loved one. The only thing that was disappointing was that they were private pay only. I would recommend this facility to others.

The patio with the rockers are so inviting. I have seen residents enjoying it very often. The care staff CARES and it is very reasonably priced. The food is very good. The entire place has been remodeled and is so bright and welcoming. The directors are always available and love the residents! My mom was very reluctant to come but really likes it. She can be more independent at Vitality than at home. It is small enough that you don't seel overwhelmed. I highly recommend to anyone looking for a family member!

I find it a very nice, friendly, enthusiastic community. They are sometimes understaffed, but then everywhere is these days.

I have worked at Vitality Springdale for over four years. This is a great community with staff that truly cares about the residents. There are great bonds with all residents. I couldn’t think of a better community to be a part of!

My loved one was transferred here. It was not perfect, but the directions and most of the staff members were great to us.

Everything has been good, but it is very expensive. They have great staff. They have been A little lax in cleaning residents' rooms. Overall I would recommend Vitality Living Springdale to others looking for care.

What we like the most about the Vitality Living community is their ability of contact to get update on my family member during her respite stay. We would recommend this community to other families.

The community is very close to our family which makes visiting very convenient - that was a deciding factor for us. Even though our loved one does not always participate in the activities we appreciate how encouraged the staff members are to our loved one. Based on the experience we have had so far we would recommend Vitality Living to other families.

Already submitted

The staff is very caring and I am glad we made this choice. The community is neat and clean and they take good care of my loved one. The food is good and they have activities available for the residence. I would recommend this community to others based on my experience.

We chose Atria Springdale because I liked the look of the facility, the rooms, the staff were amazing and it just felt like a place that my loved one would be comfortable in. The room sizes here are really good for the value, they also have options on sizes as well based on your needs. The staff members have been great with communication, especially with not being able to go inside the facility. They are very responsive and helpful and I would recommend them to others who are looking.

I think the thing that I didn't know that I would have liked to have known is that it can be difficult to have your loved one reevaluated for level of care needed if they improve. Our loved one went in at a higher level of care that was more expensive because she was recovering from a surgery, so we thought she would get down to a lower level once she recovered. And now that she'd doing better, I've been asking for months for her to be reevaluated and running up against a wall. So if your loved one is improving, just know it has proven difficult for us to obtain a new evaluation. I'm also frustrated that there's no consistency in friendliness of the staff. Several times they've let me push my loved one back to her room, and other times I've been confronted kind of rudely with no solutions offered - like, oh we'll do it, or if you're wearing a mask or vaccinated, it's okay. That lack of consistency is the worst part. I feel like she's gotten great care, and they seem to help her as much as she wants them to. The limited amount of areas I've seen have been very clean. The residents have just lately been able to get back to eating in the dining room. Any friction we've experienced has been about communication. At this point, I'm just feeling like they don't want to revaluate her and take her down a care level, which isn't sustainable for us.

My mother has sundowners and her cat helps her out during these times. Atria has helped with any concerns mom has about her cat and it helps out a lot. The staff is so polite and caring. They treat everyone and animals like family. When you walk into Springdale it just feels like home. I might visit my mom, but I am also visiting my other family.