Dominion Senior Living of Louisville

We love Dominion! It was the best choice for my mom. The Staff is amazing! They are friendly, caring and very supportive! They treat the residents with respect. They go out of their way to have fun filled activities for their residents and events that include the families as well.

Excellent staff handling hard situations. This is not just a job, but more of a calling for these professionals. It's not an easy one, as most family members know firsthand. Rooms may not always be pristine, but their jobs are tough. Family members can pitch in and help with that. I'd rather have confidence in the care of my loved one than the neatness of their room. Memory Care has its own nurses' station within this locked unit, supported by attentive aides. Like any other facility, family members should be a frequent presence and build rapport with paid staff to get special insights regarding the care and current condition/changes with their loved ones. Spend a day there with your family member and you will learn what it takes to care for residents with this disease. Participate in the many activities offered to residents and learn what each activity is designed to provide residents with: Emotional, Environmental, Intellectual, Spiritual, Vocational, Physical, Nutritional and Social Wellness. I thank God every day for Dominion.

First, I should tell you that my aunt moved from Dominion to Everlan (same company/campus, but now in Independent living). Things I liked about Dominion - smaller size, caring staff. The Activity director there really pulled my aunt out of her depression (and out of her room). The contracted Speech therapist and physical/occupational therapist were great and had a big impact on my aunt's quality of life. Hard to evaluate the meals as my aunt had a special soft diet due to swallowing issues, but they could accommodate her needs. The only area of concern (at both Dominion and Everlan) has been the top staff turnover (director, asst director).

We are no longer there. Her care for memory care was not as far progressed. We did not receive the prorated amount as indicated due to her notice. They withdrew the entire month. Somewhat frustrating. Great people and environment. Be sure to understand the level of care. We picked this community because of the ratio of patient to staff. Cleanliness and organization.

It is close to my house.I feel that concerns are addressed, sometimes not as quickly as I would prefer. The staff is nice and helpful. The room is a nice size.They provide daily activities, physical therapy,will bring meals to the room, also take residents to activities away from the facility.

We have been super pleased with Dominion Senior Living. The staff is great and he especially likes the physical therapy group. My Dad has thrived in the community. He even participates in the activities. I feel good leaving and knowing he is well cared for. He resides in other locations in IN and they were a nightmare. I cried seeing him in there.

People have all been very nice and have worked with my aunt on her specific needs. Her diet is a challenge that we are working on together. Wish there were more snacks and food varieties that she could ear. The speech therapist on site has been a highlight - she is awesome! My aunt hasn't wanted to participate in activities, but that has been her choice as she adjusts to life changes. I think there are the right amount of activities available for my aunt. One more thing - there is not always someone at the front desk. As a frequent visitor, I'm ok with this, but not sure everyone would be. Yes, we would definitely recommend to other families. I am very happy overall.

The facility uses contract nursing staff and staffing is short. Usually different staff you don't recognize. And staff to residents ratio seems low so the residents don't get as much attention as they should. Also many times the facility chef has not been in for a meal so the facility orders pizza to be brought in. I know our family member cannot eat pizza. Our family member has not received scheduled services as they should have such as showers, laundry being done, bedding changed and being ready by their normal bedtime. The facility only has one automatic door so it's very limiting when a resident wants to go outside.

We were very pleased with our experience at Dominion Senior Living of Louisville. The staff was very friendly, the place was clean and they went pout of their way to keep my loved one as long as they could because he needed skilled care too. For the price it was definitely worth it - it was the cheapest out of all 3 places that he had been in and the care was really good. They seemed to do a lot of activities with the residents in memory care. I would definitely recommend them to others looking.

In the short time my loved one was there, she had a nice stay. The facility is beautiful. It's a brand new, pretty, and inviting place. There are just not enough staff there. The staff were lovely, very nice people, but the staff-to-resident ratio was low, and subsequently each person had to do many jobs. They were very nice, just overworked. And there was some staff turnover. The food was not as good as I had hoped it would be. My loved one enjoyed the activities when they occurred, but there weren't enough residents to have them regularly every night. All that being said, she would definitely stay there again. She really liked it. It's just a new facility and needs time to come to its full potential.

We went with Dominion Senior Living because of the location, the price, the staff, the amount of activities that were offered as well as the overall environment. The memory care unit has their own activities coordinator and she has been absolutely phenomenal. She does morning exercises with the residents, crafts, baking, holiday parties, etc. I would definitely recommend Dominion to others looking for memory care.

We're very pleased with them and have recommended them to others. They're very accommodating. We feel like we're at home. We can approach the staff and ask them for any needs that we may have. If my dad is there visiting my mom at dinner time, they'll bring him a meal as well so they can eat dinner together. We've had some issues with plumbing in one of her rooms, and they took care of it and moved her to another room. They've been great. They communicate and keep in touch with us. I'm able to text some of the staff if we have issues that need attention, and they're right on it.

The community is clean and neat. The community tries hard to take care of the residents. I would recommend this community to others based on my experience.

Beautiful peaceful facility. [name removed] was very helpful, empathetic to our situation provided a nice tour and much useful information. Definitely a location to be considered further.

I moved my mother into Dominion [date removed] horrible experience they co mingled assisted living and memory care residence my mother contracted Covid they tell the love ones we can’t have contact with them but the people who work there brought Covid into The facility when my mother contracted Covid I wasn’t told until eight hours later my mother was sent to the hospital where she died alone with me looking through a window after her death and moved her belongings out of Dominion the apartment was filthy. I waited three months for Dominion to contact me not a card not a flower not a phone call to the funeral home for my mother after I wrote a review on Dominion‘s webpage I expected to hear from them Dominion‘s answer to my negative review was to take all reviews down no accountability from Dominion at all.

I have a relative in DSL at Northfield and her personal care is lacking. She had diarrhea all day yesterday, but the doctor was not called. Her wheelchair, walker and other personal possessions are missing. Her hair looks as if a 2 year old got some sizzors and hacked it off. Her toenails are extremely long and her fingernails are dirty. I cannot rate the facility, but her room smelled like urine every time I have been in it. The staff and the Director of Nursing are rude when I ask about her care, or possessions. I will write an official letter of complaint when I find the address of the corporate office. I was not notified that a chair in her room was falling apart. I wrote a review shortly after she was admitted in [date removed]. Her care has gone downhill since I have not been able to go to her room to observe.

We chose Dominion senior living because of the friendliness of the staff, the facility was also very beautiful. It just felt like it would be a really good fit. The room sizes here are small, but pretty appropriate for memory care. They have a new director and she is a nurse, I feel like since she has come here, their medical program has improved significantly. Everything as far as medical care and assistance with medicine has been very stable. I would absolutely recommend the community.

We chose Dominion senior living because it was very close to where her house was so she was familiar with the area. Also, it was a better value for the money. We really liked the way it looked inside as well. Her unit was very nice, it is like a small apartment much better than some others that we looked into. She said the food was hit or miss, but the quality went down once covid hit. The best part about this community was that it was a smaller but open, there was a lot of light so it was bright and cheerful.